Main
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Contents
Additional printer setup..................................................................26
Loading paper and specialty media.............................................71
Paper and specialty media guidelines.........................................85
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Scanning to an FTP address.........................................................120
Scanning to a computer or flash drive......................................125
Clearing jams...................................................................................138
Understanding printer menus.....................................................150
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Understanding printer messages...............................................234
Maintaining the printer.................................................................252
Administrative support.................................................................262
Troubleshooting.............................................................................266
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Safety information
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Learning about the printer
Finding information about the printer
Setup
information
Help
Printer configurations
Basic models
Selecting a location for the printer
Basic functions of the scanner
Understanding the ADF and scanner glass
Using the ADF
Using the scanner glass
Understanding the printer control panel
*
Understanding the home screen
Using the touch-screen buttons
Sample touch screen
Other touch-screen buttons
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Features
Additional printer setup
Installing internal options
Available internal options
Accessing the system board to install internal options
3
4
Installing a memory card
2
3 4
5 6
Installing a flash memory or firmware card
2
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5
Installing an Internal Solutions Port
2
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13
Installing a printer hard disk
2
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Installing a fax card
2 3
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Attaching cables
Verifying printer setup
Printing a menu settings page
Printing a network setup page
Setting up the printer software
Installing printer software
Using the World Wide Web
Updating available options in the printer driver
Setting up wireless printing
Information you will need to set up the printer on a wireless network
Installing the printer on a wireless network (Windows)
Installing the printer on a wireless network (Macintosh)
Prepare to configure the printer
Enter the printer information
Configure the printer for wireless access
Configure your computer to use the printer wirelessly
Installing the printer on a wired network
In Windows Vista
In Windows XP and earlier
For Macintosh users
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Changing port settings after installing a new network Internal Solutions Port
In Windows Vista
In Windows XP
In Windows 2000
For Mac users
Setting up serial printing
In Windows Vista
In Windows XP and earlier
In Windows Vista
In Windows XP
In Windows 2000
Setting up the printer to fax
Choosing a fax connection
Using an RJ11 adapter
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Connecting directly to a telephone wall jack in Germany
Connecting to a telephone
Connecting to an answering machine
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Connecting to a computer with a modem
Setting the outgoing fax name and number
Setting the date and time
Turning Daylight Saving Time on
Loading paper and specialty media
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Specify a unit of measurement
Loading the standard or optional 250-sheet or 550-sheet tray
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ABC
ABC
ABC
ABC
6
Loading the 2000-sheet tray
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ABC
ABC
ABC
ABC
7
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4
5
ABC
ABC
Loading the envelope feeder
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6 7 8
Linking and unlinking trays
Linking trays
Unlinking trays
Assigning a custom paper type name
Changing a Custom Type <x> name
Paper and specialty media guidelines
Paper guidelines
Paper characteristics
Weight
Curl
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Paper sizes supported by the printer
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Paper types and weights supported by the printer
Paper types and weights supported by the finisher
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Copying
Making copies
Making a quick copy
Copying using the ADF
Copying using the scanner glass
Copying photos
Copying on specialty media
Making transparencies
Copying to letterhead
Customizing copy settings
Copying from one size to another
Making copies using paper from a selected tray
Copying a document that contains mixed paper sizes
Example 1: Copying to mixed paper sizes
Example 2: Copying to a single paper size
Copying on both sides of the paper (duplexing)
Reducing or enlarging copies
Adjusting copy quality
Collating copies
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Creating a custom job (job build)
Job interrupt
Placing information on copies
Placing the date and time at the top of each page
Placing an overlay message on each page
Canceling a copy job
Canceling a copy job while the document is in the ADF
Canceling a copy job while copying pages using the scanner glass
Canceling a copy job while the pages are being printed
Understanding the copy screens and options
Scale
Darkness
Collate
Options
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Advanced Duplex
Save as Shortcut
Improving copy quality
E-mailing
Getting ready to e-mail
Setting up the e-mail function
Configuring the e-mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the touch screen
E-mailing a document
Sending an e-mail using the touch screen
Sending an e-mail using a shortcut number
Sending an e-mail using the address book
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
Canceling an e-mail
Understanding e-mail options
Orientation
Binding
E-mail Subject
E-mail Message
Send As
Faxing
Sending a fax
Sending a fax using the printer control panel
Sending a fax using the computer
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Creating a fax destination shortcut using the touch screen
Using shortcuts and the address book
Using fax shortcuts
Using the address book
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Sending a fax at a scheduled time
Viewing a fax log
Blocking junk faxes
Canceling an outgoing fax
Canceling a fax while the original documents are still scanning
Canceling a fax after the original documents have been scanned to memory
Understanding fax options
Darkness
Improving fax quality
Holding and forwarding faxes
Holding faxes
Forwarding a fax
Scanning to an FTP address
Scanning to an FTP address
Scanning to an FTP address using the keypad
1
2 3 4 5
Creating shortcuts
Creating an FTP shortcut using the Embedded Web Server
Creating an FTP shortcut using the touch screen
Understanding FTP options
Orientation
Binding
Send As
Improving FTP quality
Scanning to a computer or flash drive
Scanning to a computer
Scanning to a flash drive
Understanding scan profile options
Quick Setup
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Advanced Imaging
Improving scan quality
Printing
Printing a document
For Macintosh users
Printing on specialty media
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Tips on using labels
Tips on using card stock
Printing confidential and other held jobs
Holding jobs in the printer
Printing confidential and other held jobs from Windows
Printing confidential and other held jobs from a Macintosh computer
Printing from a flash drive
Printing information pages
Printing a directory list
Printing the print quality test pages
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
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Clearing jams
Avoiding jams
Paper tray recommendations
Paper recommendations
Envelope recommendations
Understanding jam numbers and locations
200 and 201 paper jams
1 2
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202 paper jam
230239 paper jams
240249 paper jams
250 paper jam
260 paper jam
270279 paper jams
280282 paper jams
283 staple jams
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290294 paper jams
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Understanding printer menus
Menus list
Paper menu
Default Source menu
Paper Size/Type menu
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Page
Configure MP menu
Envelope Enhance
Substitute Size menu
Paper Texture menu
Paper Weight menu
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Paper Loading menu
Custom Types menu
Custom Names menu
Custom Scan Sizes menu
Custom Bin Names menu
Universal Setup menu
Bin Setup menu
Reports menu
Network/Ports menu
Active NIC menu
Standard Network or Network <x> menus
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SMTP Setup menu
Network Reports menu
Network Card menu
TCP/IP menu
IPv6 menu
Wireless menu
AppleTalk menu
NetWare menu
LexLink menu
Standard USB menu
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Parallel <x> menu
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Serial <x> menu
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Security menu
Miscellaneous menu
Confidential Print menu
Disk Wiping menu
Security Audit Log menu
Set Date/Time menu
Settings menu
General Settings menu
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Page
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Copy Settings menu
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Page
Page
Page
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Fax Settings menu
Fax Mode (Analog Fax Setup) menu
General Fax Settings
Fax Send Settings
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Page
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Fax Receive Settings
Fax Log Settings
Speaker Settings
Distinctive Rings
Fax Mode (Fax Server Setup) menu
Fax Server Setup
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E-mail Settings menu
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Page
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FTP Settings menu
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Page
Flash Drive menu
Scan Settings
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Print Settings
Print Settings
Setup menu
Finishing menu
Quality menu
Utilities menu
PDF menu
PostScript menu
PCL Emul menu
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HTML menu
Image menu
XPS menu
Help menu
Understanding printer messages
List of status and error messages
Answering
Busy
Call complete
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Fax partition inoperative. Contact system administrator.
Fax server 'To Format' not set up. Contact system administrator.
Fax Station Name not set up
Fax Station Number not set up
Flushing buffer
Install bin <x>
Install envelope feeder
Install Tray <x>
Invalid PIN
Job stored for delayed transmission
Load <src> with <x>
Load manual feeder with <x>
Load staples
Memory full, cannot print faxes
Network/Network <x>
No answer
No dial tone
Queued for sending
Ready
Reattach bin <x>
Reattach envelope feeder
Receive complete
Receiving page <n>
Remove packaging material, check <x>
Remove paper from <linked bin set name>
Remove paper from all bins
Remove paper from bin <x>
Remove paper from standard output bin
Replace <x> if restarting job.
Replace wiper
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37 Insufficient memory to collate job
37 Insufficient memory for Flash Memory Defragment operation
37 Insufficient memory, some Held Jobs were deleted
37 Insufficient memory, some held jobs will not be restored
38 Memory full
50 PPDS font error
51 Defective flash detected
52 Not enough free space in flash memory for resources
53 Unformatted flash detected
54 Network <x> software error
54 Standard network software error
55 Unsupported option in slot <x>
56 Parallel port <x> disabled
56 Serial port <x> disabled
56 Standard parallel port disabled
56 Standard USB port disabled
56 USB port <x> disabled
57 Configuration change, held jobs were not restored
58 Too many bins attached
58 Too many disks installed
58 Too many flash options installed
58 Too many trays attached
59 Incompatible envelope feeder
59 Incompatible output bin <x>
59 Incompatible tray <x>
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293 Replace all originals if restarting job.
293.02 Flatbed Cover Open
840.01 Scanner Disabled
841-846 Scanner Service Error
900999 Service <message>
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Maintaining the printer
Cleaning the exterior of the printer
Cleaning the scanner glass
Adjusting scanner registration
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Storing supplies
Conserving supplies
Checking the status of supplies
Checking the status of supplies from the printer control panel
Checking the status of supplies from a network computer
Ordering supplies
Ordering print cartridges
1 2
3
Recommended print cartridges and part numbers
Ordering a maintenance kit
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Ordering ADF replacement parts
Ordering staple cartridges
Recycling Lexmark products
1 2 3
Moving the printer
Before moving the printer
Moving the printer to another location
Setting the printer up in a new location
Shipping the printer
Administrative support
Finding advanced networking and administrator information
Using the Embedded Web Server
Checking the device status
Setting up e-mail alerts
Viewing reports
Adjusting the brightness of the display
Adjusting Power Saver
Using the Embedded Web Server
Using the printer control panel
Restoring the factory default settings
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Troubleshooting
Solving basic printer problems
Printer control panel display is blank or displays only diamonds
Solving printing problems
Multiple-language PDFs do not print
Jobs do not print
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready or Power Saver appears on the display before sending a job to print.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Job takes longer than expected to print
REDUCE THE COMPLEXITY OF THE PRINT JOB
CHANGE THE PAGE PROTECT SETTING TO OFF
5 6 7 8 9
Tray linking does not work
L OAD THE SAME SIZE AND TYPE OF
U SE THE SAME P APER S IZE AND P APER T YPE
Solving copy problems
Copier does not respond
Scanner unit does not close
Poor copy quality
THE SCANNER GLASS MAY BE DIRTY
THE COPY IS TOO LIGHT OR TOO DARK
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
U NWANTED TONER IS IN THE
Solving scanner problems
Checking an unresponsive scanner
Scan was not successful
Scanning takes too long or freezes the computer
OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING
Close all programs not being used.
THE SCAN RESOLUTION MAY BE SET TOO HIGH
Select a lower scan resolution.
Solving fax problems
Caller ID is not shown
Cannot send or receive a fax
CHECK THE PRINTER CONNECTIONS
CHECK THE TELEPHONE WALL JACK
1 2 3 4 5
REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST
T EMPORARILY DISABLE C ALL W
VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION
THE PRINTER MEMORY MAY BE FULL
1 2
Can send but not receive faxes
Can receive but not send faxes
THE PRINTER IS NOT IN FAX MODE
T HE DOCUMENT IS NOT LOADED
MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY
Solving option problems
Option does not operate correctly or quits after it is installed
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 2 3
MAKE SURE THE OPTION IS INSTALLED CORRECTLY
MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
2000-sheet tray
T HE ELEVATOR TRAY IS NOT WORKING
T HE PAPER FEED ROLLERS DO NOT TURN TO ADVANCE
MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY
Output options
Flash memory card
Hard disk with adapter
Internal Solutions Port
Solving paper feed problems
Paper frequently jams
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
T HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH
Paper jam message remains after jam is cleared C
Solving print quality problems
Isolating print quality problems
1 2 3
4
5 6
Characters have jagged or uneven edges
CHECK THE PRINT QUALITY SETTINGS
MAKE SURE DOWNLOADED FONTS ARE SUPPORTED
Clipped images
Gray background
CHECK THE TONER DARKNESS SETTING
Incorrect margins
Paper curl
Print irregularities
T HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH
THE FUSER MAY BE WORN OR DEFECTIVE
Repeating defects
REPEATING MARKS OCCUR EVENLY DOWN THE PAGE
Skewed print
Move the guides in the tray to the correct positions for the paper size loaded.
Make sure you are using paper that meets the printer specifications.
Solid black or white streaks
MAKE SURE THE FILL PATTERN IS CORRECT
Print is too light
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
THE TONER IS LOW
Print is too dark
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
Solid color pages
MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED
T HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON
Streaked vertical lines
T HE TONER IS
Toner fog or background shading appears on the page
THE CHARGE ROLLS MAY BE DEFECTIVE
Toner rubs off
CHECK THE PAPER TEXTURE SETTING
Toner specks
Embedded Web Server does not open
CHECK THE NETWORK CONNECTIONS
CHECK THE NETWORK SETTINGS
Contacting Customer Support
Notices
Edition notice
UNITED STATES GOVERNMENT RIGHTS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Exposure to radio frequency radiation
Industry Canada notices
Industry Canada compliance statement
Avis de conformit aux normes de lindustrie du Canada
Radio interference notice
European Community (EC) directives conformity
India emissions notice
Noise emission levels
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Notice to users of the Canadian telephone network
Avis rserv aux utilisateurs du rseau tlphonique du Canada
Notice to users of the New Zealand telephone network
South Africa telecommunications notice
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
ENERGY STAR
Laser notice
Laser advisory label
Power consumption
Product power consumption
Statement of Limited Warranty
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
Extent of limited warranty
Limitation of liability
Additional rights
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT
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5
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b
c
d
MICROSOFT CORPORATION NOTICES
Index
Numerics
Symbols
A
B
D
E
F
G
H
I
J
L
M
N
O
P
Page
Q
R
S
T
U
V
W
X