Lexmark 4600, 3600 manual Solving printer power problems, Removing and reinstalling the software

REMOVE AND REINSTALL THE SOFTWARE

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

Solving printer power problems

The printer and the computer cannot exchange data.

These are possible solutions. Try one or more of the following:

MAKE SURE THE PRINTER POWER SUPPLY IS ATTACHED CORRECTLY

1Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

3Remove the power supply from the printer.

4Reconnect the power supply to the printer.

5Plug the power cord into the wall outlet.

6Press to turn the printer on.

MAKE SURE THE PRINTER IS NOT IN SLEEP MODE

If the power light is blinking on and off slowly, then the printer is in sleep mode.

1Unplug the power cord from the wall outlet.

2Wait ten seconds, and then insert the power cord into the wall outlet.

3Press to turn the printer on.

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, then you may need to remove and reinstall the printer software.

Using Windows

1Do one of the following:

•In Windows Vista, click .

•In Windows XP and earlier, click Start.

2Click All Programs or Programs, and then select the printer program folder from the list.

3Select Uninstall.

4Follow the instructions on the computer screen to remove the printer software.

5Restart the computer before reinstalling the printer software.

6Click Cancel on all New Hardware Found screens.

7Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software.

Troubleshooting

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