Manuals / Lexmark / Computer Equipment / Printer

Lexmark 3600, 4600 Press the arrow buttons until Yes appears, and then press, Troubleshooting

Models: 3600 4600

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3Press the arrow buttons until Reset Network Adapter Defaults appears, and then press .

4Press the arrow buttons until Yes appears, and then press .

The internal wireless print server is reset to factory default settings. To verify, print a network setup page.

Troubleshooting

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Lexmark 3600, 4600 manual Press the arrow buttons until Yes appears, and then press, Troubleshooting

Contents

November 3600-4600 Series Users GuideSafety information ContentsSetting up the printer Installing the printer on a wireless network selectedPrinting Loading paperScanning Working with photosCopying Faxing TroubleshootingMaintaining the printer Notices Networking glossaryIndex SAVE THESE INSTRUCTIONS SafetyinformationFinding information about the printer Intro ductionQuick Setup sheet Printed Networking Guide / Fax Guide See theWhere to find rest of world Where to find North AmericaWhere to find USA Where to find rest of worldDate purchased Store where purchased Introduction Setting up the printer as a copier only Settingup theprinterBypassing security warnings during software installation 2 Remove all tape and packing material from all areas of the printer Setting up the printer3 Raise the paper support, and then extend the paper exit tray 4 Extend the paper guides8 If prompted, set the country/region Setting up the printer6 Press to turn on the printer 7 If prompted, set the language Setting up the printer Note You may need to purchase a black print cartridge separately Setting up the printer15 Close the printer, and then load plain paper Setting up the printer16 From the printer control panel, press An alignment page prints Setting up the printer17 Discard or recycle the alignment page The alignment page may differ from the one shownUse the Understanding the parts of the printerUse the Use the9 Top cover 10 Paper feed guard 11 Paper guides Press Using the printer control panel buttons and menusUsing the printer control panel Press Using the printer menusSetting up the printer Photo menu Setup menuMenus List You can Using the Copy menuFrom here Using the Photo menu Using the Scan menuUsing the Setup menu Using the PictBridge menuFrom here You canReset Network Adapter Defaults to reset the wireless network settings Saving settingsFrom here You canTemporary settings Changing temporary settings into new default settingsTo change the temporary settings into new default settings To disable the settings timeout featureInstalling printer software Using the printer softwareChanging the Power Saver timeout Using Windows2 Click  Computer Installing the optional XPS driver Windows Vista users only1 Click  Control Panel 5 Click Have diskUsing the Windows printer software Use the Using the Macintosh printer softwareUse the Use theUsing Windows Switching from a desktop computer to a laptop computerIn Windows Vista In Windows XP and earliera Insert the installation software CD Using Macintoshc Double-click Install Setting up the printerInformation you will need to set up the printer on a wireless network Installing the printer on a wireless network selectedmodelsonlyWireless network compatibility Wireless installation instructions France only Installing the printer on a wireless networkUsing Windows Using Macintosha Choose Connect to another network, and then click Continue Configuring an IP address manuallyInterpreting the colors of the Wi-Fi indicator light Using Windows Changing wireless settings after installationUsing Macintosh 3 Click Tools  Lexmark Wireless Setup UtilityInstalling the printer on other computers Using the Network Setup menuWireless Setup menu TCP/IP menuCreating an ad hoc wireless network Advanced wireless setupUsing Windows Using Macintoshb Click All Programs In Windows XP and earlier2 Click Control Panel 3 Click Network and Internet Connections 4 Click Network ConnectionsClick the Wireless Networks tab Right-click the Wireless Network Connection icon Click Propertiesb Select View Available Wireless Networks Using MacintoshFor Mac OS X version For Mac OS X version 10.4 and earlierAdding a printer to an existing ad hoc wireless network Frequently asked questionsWhat is a network? How are home networks configured?Scenario 1 Laptop and printer connected wirelessly with Internet Wired network exampleWireless network examples Scenario 2 Desktop computer, laptop, and printer connected wirelessly with Internet Scenario 4 Laptop connected wirelessly to printer without Internet Why do I need an installation cable?How do I attach the installation cable? Ad hoc What is the difference between infrastructure and ad hoc networks?Infrastructure MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER Finding the signal strengthHow can I improve wireless signal strength? REMOVE SOURCES OF INTERFERENCE REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTERARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION What is a MAC address? What is an SSID?How do I find out what type of security my network is using? What is TCP/IP? What is an IP address?How do I find the MAC address? UAA XX XX XX XX XXHow to locate a computer IP address using Macintosh How to locate a computer IP address using WindowsHow to locate a printer IP address How do I locate IP addresses?What is a key index? Loadin g paper Heavyweight matte paper, photo paper, glossy paperLoading paper Loading various paper typesTransparencies EnvelopesLabels Custom-size paper Iron-on transfersGreeting cards, index cards, photo cards, postcards Banner paper Loading original documents on the scanner glass Using the automatic paper type sensor Printing basic documents Prin tingPrinting a document Printing Web pagesCollating printed copies Printing multiple copies of a documentUsing Windows Using MacintoshUsing Macintosh Printing the last page first reverse page orderUsing Windows Using MacintoshPrinting documents from a memory card or flash drive Printing multiple pages on one sheet N-UpUsing Windows Using MacintoshPrinting specialty documents Wireless connection selected models onlyChoosing compatible specialty paper types USB connectionUsing Windows Printing envelopesUsing Macintosh b Click Properties, Preferences, Options, or SetupTips on loading label sheets Printing labelsUsing Windows Using MacintoshPrinting on custom-size paper Saving and deleting print settingsUsing Windows Using WindowsIn Windows XP In Windows Vistab Click Control Panel c Under Hardware and Sound, click Printer b Click Printers and FaxesUsing the printer folder in Windows Using the taskbar in WindowsResuming print jobs Using MacintoshUsing Mac OS X version Canceling print jobsUsing Mac OS X version 10.4 and earlier Using the printer control panelUsing Macintosh Using the taskbar in Windowsb Click Settings  Printers In WindowsInserting a memory card WorkingwithphotosStorage Device Detected appears Inserting a flash driveUsing the printer control panel Retrieving and managing photosTransferring photos from a memory device to the computer Using the Lexmark Network Card Reader in Macintosh Using Lexmark Productivity Studio in WindowsUsing the default Image Capture application in Macintosh 3 Click Lexmark Productivity StudioTransferring photos from a memory card to a flash drive Printing photos using the printer control panelPrinting photos Using Windows Printing photos from the computer using the printer softwareUsing Macintosh c Select Lexmark Productivity StudioWireless connection selected models only Printing photos from a memory device using the printer softwareb If you are using Windows If you are using MacintoshApplying color effects to photos using the printer control panel Camera detected. Press OK to change settings Printing photos from a PictBridge-enabled digital cameraPrinting photos stored on a memory device using the proof sheet Printing photos from a digital camera using DPOF Making copies CopyingCopying photos Enlarging or reducing imagesMaking a copy lighter or darker Adjusting copy qualityRepeating an image on one page Collating copies using the printer control panelCopying multiple pages on one sheet N-Up Canceling a copy jobUsing the printer control panel ScanningScanning original documents 5 Click Lexmark Productivity Studio Using WindowsUsing Macintosh Scanning photos for editing Scanning color or black-and-white original documentsUsing the printer control panel Canceling scan jobsUsing Windows Using MacintoshFaxing Sending a fax using the computerUsing Windows a Select the Delay sending until option. b Set a time and dateUsing Macintosh Receiving a faxUsing Windows 3 Click Lexmark Productivity StudioUsing Macintosh In Mac OS X versionIn Mac OS X version In Mac OS X versionMaintaining print cartridges Installing print cartridgesMaintainingtheprinter Removing a used print cartridge 2 Click Report a non-Lexmark print cartridge Using genuine Lexmark print cartridgesRefilling print cartridges Aligning print cartridges Cleaning the print cartridge nozzlesUsing the printer control panel Using WindowsUsing Windows Checking ink levelsUsing Macintosh Using the printer control panelUsing Windows Wiping the print cartridge nozzles and contactsUsing Macintosh 3 Select Lexmark Service CenterPreserving the print cartridges Cleaning the scanner glassCleaning the exterior of the printer Ordering print cartridges Ordering suppliesResetting all settings Resetting to factory settingsResetting menu settings Ordering paper and other suppliesUsing the printer troubleshooting software Windows only TroubleshootingSetup troubleshooting Incorrect language appears on the displaySoftware did not install Power button is not litPRESS POWER BUTTON DISCONNECT AND RECONNECT THE POWER CORDRECONNECT THE POWER SUPPLY Page does not printTEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS CHECK POWERIn Windows 2000 a Click Start b Click Settings  Printers CHECK PRINTER DEFAULT AND PAUSE SETTINGSCHECK CARTRIDGES In Windows Vista a Click b Click Control PanelDISCONNECT AND RECONNECT POWER SUPPLY Using MacintoshFor Mac OS X version 3 Click Open Print QueueRemoving and reinstalling the software Solving printer power problemsUsing Windows REMOVE AND REINSTALL THE SOFTWAREIn Windows XP Enabling the USB port in WindowsUsing Macintosh a Click  Control Panel b Click System and Maintenance  SystemWireless troubleshooting checklist Wireless troubleshootingIn Windows b Click Settings  Control Panel  SystemCheck the USB cable Printing a network setup pageMOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE Cannot print over wireless networkMOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER 2 Click All Programs or Programs  Accessories  Command Prompt 2 Click All Programs  Accessories 3 Click Command Promptb Type ipconfig In Windows VistaWEP key Using Macintosh with a wireless access point wireless routerIn Mac OS X version d Click AdvancedCannot print and there is a firewall on the computer Wi-Fi indicator light is not litCHECK YOUR ADVANCED SECURITY SETTINGS CHECK POWERb Click Settings Printers ENABLE THE PRINTERSELECT THE WIRELESS PRINTER b Click Settings Printersb Click Settings Printers SELECT THE WIRELESS PORTMAKE SURE THE ACCESS POINT IS ON MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCEPING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING TRY ADJUSTING EXTERNAL ANTENNAS2 Click All Programs  Accessories 3 Click Command Prompt 2 Click All Programs or Programs  Accessories  Command Prompt2 Click All Programs  Accessories 3 Click Command Prompt b Type ipconfig2 Click All Programs or Programs  Accessories  Command Prompt 2 Click Control Panel 3 Click Network and Internet3 Click Tools  Lexmark Wireless Setup Utility RUN THE WIRELESS SETUP AGAINMAKE SURE THE WIRELESS ACCESS POINT IS ON MOVE YOUR WIRELESS ACCESS POINT TO MINIMIZE INTERFERENCEMOVE YOUR PRINTER PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKINGCHECK SECURITY KEYS CHECK THE MAC ADDRESSRUN THE WIRELESS SETUP AGAIN Wi-Fi indicator light is still orange2 Double-click Lexmark Wireless Setup Assistant a Click  System PreferencesIf you are using WPA security If you are using WEP securityCHECK NETWORK NAME CHECK SECURITY KEYSWireless print server not installed 4 Press the arrow buttons until Yes appears, and then press TroubleshootingEdition notice NoticesProduct information Trademarks UNITED STATES GOVERNMENT RIGHTSLicensing notices 2008 Lexmark International, Inc. All rights reservedIndustry Canada compliance statement Exposure to radio frequency radiationAvis de conformité aux normes de l’industrie du Canada Industry Canada noticeEuropean EC directives conformity statement for radio products European Community EC directives conformityNotices Compliance is indicated by the CE markingThe following restrictions apply 1-meter average sound pressure, dBA Noise emission levelsPower consumption Temperature informationWaste from Electrical and Electronic Equipment WEEE directive Product disposalPower Saver LEXMARK LICENSE AGREEMENTSOff mode Total energy usageLEXMARK SOFTWARE LICENSE AGREEMENT CARTRIDGE LICENSE AGREEMENT7 ADDITIONAL SOFTWARE. This License Agreement applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement Page Networking glossary Networkingglossaryrouter Index Page Page Page orange 122 Wi-Fi indicator Wi-Fi indicator light is not lit 115 Wi-Fi indicator light is stillWi-Fi indicator light is blinking orange 117 Wi-Fi indicator light is still orange