Lexmark 4600, 3600 manual Wireless troubleshooting checklist, Windows, 110

cFrom the Hardware tab, click Device Manager.

In Windows 2000

aClick Start.

bClick Settings  Control Panel  System.

cFrom the Hardware tab, click Device Manager.

2Click the plus sign (+) beside Universal Serial Bus Controller.

If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.

For more information, see the computer documentation.

Wireless troubleshooting

Wireless troubleshooting checklist

Before beginning to troubleshoot the wireless printer, verify the following:

•The power supply is connected to the printer, and is on.

•Your SSID is correct.

Print a network setup page to verify the SSID the printer is using.

If you are not sure if your SSID is correct, run the wireless setup again.

•Your WEP key or WPA passphrase is correct (if your network is secure).

Log into the wireless access point (wireless router) and check the security settings.

A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.

If you are not sure if your security information is correct, run the wireless setup again.

•The wireless network is working properly.

Try accessing other computers on your wireless network.

If your network has Internet access, try connecting to the Internet over a wireless connection.

•The printer is within the range of the wireless network.

For most networks, the printer should be within 100 feet (30 meters) of the wireless access point (wireless router).

•The printer is located away from obstacles that could block the wireless signal. Remove any large metal objects between the access point and the printer.

Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing metal or concrete.

•The printer is located away from other electronic devices that may interfere with the wireless signal.

Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

•The Wi-Fi indicator light is lit.

Troubleshooting

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