Troubleshooting

Table 6

Troubleshooting guide

 

 

 

 

Problem

Cause

Solution

 

 

 

Fault and Bypass indicators

UPS internal DC bus

UPS requires service. Contact your local dealer, Liebert

and diagnostic indicator B are

overvoltage.

representative or the Liebert Worldwide Support Group.

illuminated.

 

 

 

 

 

 

 

Fault and Bypass indicators

 

UPS requires service. Contact your local dealer, Liebert

and diagnostic indicator E are

UPS inverter fault.

Representative or the Liebert Worldwide Support Group.

illuminated.

 

 

 

 

 

 

 

 

Fault and Bypass indicators

Inverter-to-Inverter

UPS requires service. Contact your local dealer, Liebert

and diagnostic indicators A

Communications Failure

Representative or the Liebert Worldwide Support Group.

and B are illuminated.

 

 

 

 

 

Fault indicator and diagnostic

 

Replace batteries. Contact your local dealer, Liebert

indicators A and C are

UPS failed the battery test.

representative or the Liebert Worldwide Support Group.

illuminated.

 

 

 

 

 

 

 

 

 

 

 

 

Only phase angles of 120, 180 or 240 degrees (±10

 

 

 

degrees) are permitted. These must be compatible with

 

 

 

the selections in the configuration program.

 

 

 

Or the phase angle has changed while the UPS was

Fault indicator and diagnostic

 

running. The phase angle is detected at startup and

L1 to L2 phase angle

cannot be changed to a different power source while

indicators A and D are

unacceptable.

running.

illuminated.

 

 

 

Turn the UPS Off and wait until the fans stop. Apply input

 

 

 

 

 

 

AC power. The UPS will reprogram the phase angle to

 

 

 

match the utility, if the utility is 120, 180 or 240 degrees

 

 

 

between L1 and L2. If this does not resolve the issue,

 

 

 

contact a qualified electrician to verify the site wiring.

Fault indicator and diagnostic

 

UPS has shut down due to the REPO (Remote Emergency

indicators B and C are

REPO is currently activated.

Power Off). The output cannot be started by any method.

illuminated.

 

 

 

 

 

 

 

 

 

 

 

 

UPS is OFF due to previous REPO (REPO is no longer

Fault indicator and diagnostic

UPS output is OFF from a

activated). Once utility power is restored, press the OFF

indicators B and D are

previous REPO command.

button twice within four seconds (to clear the alarm), then

illuminated.

 

REPO is no longer activated.

press the ON button to start UPS (Auto-restart is NOT

 

 

 

possible).

 

 

 

Your UPS has received a signal or command from the

Fault indicator and diagnostic

UPS shutdown due to a

attached computer. If this was inadvertent, ensure the

indicators C and E are

command from the

communication cable used is correct for your system. For

illuminated.

 

communications port(s).

assistance, contact your local dealer, Liebert

 

 

 

representative or the Liebert Worldwide Support Group.

Fault indicator and diagnostic

 

UPS requires service. Contact your local dealer, Liebert

indicators D and E are

UPS charger fault.

Representative or the Liebert Worldwide Support Group.

illuminated.

 

 

 

 

 

 

 

 

 

 

 

 

Check battery connections, completely power down and

AC Input indicator is On &

Battery source is not

restart UPS.

NOTE: If the battery circuit opens while the UPS is

Battery indicator is flashing.

available; continuous horn.

running, it will be detected when the next battery test is

 

 

 

 

 

 

performed.

 

 

 

 

 

 

Bypass voltage is present,

The AC input powers the PFC input and serves as the

 

 

bypass source. If the AC is present but the voltage or

 

 

but is disabled for use

 

 

frequency exceeds the acceptable range for safe

Bypass indicator is flashing.

because the voltage or

operation with a load, the bypass will be disabled and this

 

 

frequency is outside

 

 

indicator will flash, indicating that the bypass is

 

 

acceptable limits.

 

 

unavailable.

 

 

 

 

 

 

 

38

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Image 44
Liebert GXT2-6000 RT208 user manual Only phase angles of 120, 180 or 240 degrees ±10