Lorex 16 channel security dvr with 500GB hard drive, remote viewing manual Troubleshooting, Error

Troubleshooting

Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support:

Error	Possible Causes	Solutions
• System is not	• Cable from power adapter is	• Confirm that all cables are connected correctly
receiving power, or is	loose or is unplugged	• Confirm that the power adapter is securely
not powering up		connected to the back of the unit
	• Cables are connected, but	• Confirm that the system is powered on (LED
	system is not receiving sufficient	indicators on the front should be ON)
	power	• If the unit is connected through a power bar or
		surge protector, try bypassing the bar and
		connecting the power directly to the wall outlet
		• Confirm that there is power at the outlet:
		• Connecting the power cable to another outlet
		• Test the outlet with another plugged device
		(such as an electric calculator or phone
		charger)
• Remote control is	• Battery in the remote control is	• Install two fresh AAA alkaline batteries in the
not detected by the	drained	remote control
system
	• There are no batteries in the
	remote control
• Hard drive is not	• Hard drive cables are loose or	• Remove the housing and check that hard drive
detected by the	not properly connected	cables are firmly connected
system
	• There is no hard drive in the	• Open the housing and install a 3.5" SATA hard
	system	drive
• Hard drive is full	• Overwrite is not enabled	• From the Main Menu, select DEVICE>HDD>.
(0%) and the unit is		Select the "Overwrite Auto" checkbox.
no longer recording

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