MaxNAS Owner’s Manual 5

Limitations of Warranty and Liability

MicroNet Technology has tested the hardware described in this manual and reviewed its contents. In no event
will MicroNet or its resellers be liable for direct, indirect, incidental, or consequential damage resulting from any
defect in the hardware or manual, even if they have been advised of the possibility of such damages. In particu-
lar, they shall have no liability for any program or data stored in or used with MicroNet products, including the
costs of recovering or reproducing these programs or data.
During the specified warranty period, MicroNet guarantees that the product will perform according to specifica-
tions determined by the manufacturer, and will be free of defects. Parts and labor of the received product, and
replacement parts and labor are guaranteed during the specified warranty period. The warranty covers defects
encountered in normal use of the product, and does not apply when damage occurs due to improper use, abuse,
mishandling, accidents, sand, dirt, excessive dust, water damage, or unauthorized service. The product must be
packed in its original packing material when shipped, or the warranty will be void. In all cases, proof of pur-
chase must be presented when a warranty claim is being made.
This manual is copyrighted by MicroNet Technology. All rights are reserved. This documentation may not, in
whole or part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine
readable form without prior consent in writing from MicroNet.
MicroNet and the MicroNet logo are registered trademarks of MicroNet Technology. FireWire, the FireWire logo,
Macintosh, and the MacOS Logo are trademarks of Apple Computer Inc. Microsoft Windows and the Windows
Logo are registered trademarks of Microsoft Corporation. All other trademarks are the property of their respec-
tive owners.

Technical Support Policy

If you have a problem installing your system or suspect it is malfunctioning, please contact the Authorized
MicroNet Reseller from whom you purchased the system. If the reseller fails to resolve the problem, call
MicroNet’s Help Desk for assistance at (310) 320-0772. Please have the model, serial number, date of purchase,
and the reseller’s name available before calling. If possible, call from a telephone near the system so we can
more readily direct you to make any necessar y system corrections, should they be required.

Returning Materials

If a reseller or MicroNet Technician finds it necessary to have the system returned for testing or servicing, a
Return Materials Authorization (RMA) number will be issued. The RMA number must be placed on the outside
of the carton in large, visible letters near the address label. Return the complete system including all cables
and software. The system must be packed in the original packing materials and shipped prepaid. MicroNet will
repair the system and return it prepaid by similar common carrier and priority. Please record the RMA number
and make reference to it when inquiring on the status of the system. A returned unit found to be fault-free will
carry a $65.00 charge for service and repackaging.
Warranty