MicroNet Technology R8 manual Always Back UP Your Data

6-Troubleshooting

Q: There is a fault light and/or the buzzer is beeping!

A:Do not turn off or reset the unit! Follow these steps to identify and correct the alarm:

1.Refer to Chapter 1, Section 7 to identify the alert., and login to the MaxNAS R8 administration user interface.

2.Go to the System menu and choose Logs item.

3.The System Log screen appears.

4.Click the Error button and all recorded errors appear. The log entries will help you diagnose the problem. If there is a failed hard drive, see Chapter 1, section 8- “Replace Hard Drives”

5.If you are unable to solve the problem, please contact MicroNet Support.

Q: Can I increase my MaxNAS R8’s volume capacity?

A:Larger drive modules may be available for your Model. Consult your MicroNet reseller for more information.

Q: Can I have more than one MaxNAS R8 in the network?

A: Yes. Please call MicroNet Help Desk if you have questions about your particular configuration.

Q: What is the warranty period for MaxNAS R8?

A:MaxNAS R8 standard warranty is One-year limited. Optional extended warranty and overnight exchange programs are available, consult your MicroNet dealer or visit www. MicroNet.com for additional information.

Q: My Stackable Share is empty! Where’s my data?

A:The connectivity between the MaxNAS R8 and the iSCSI target shared may have been disrupted, and has not been re-established automatically. Ensure that the target iSCSI device is online and accessible, and perform reconnected as described in Chapter 3, Section 2.5.5.

Q:I have my MaxNAS R8 configured as a RAID5, which means it can sustain a disk failure. This means I don’t need to worry about backing up my data, right?

A:Although RAID5 does provide tolerance for disk failure, it does not prevent damage due to fire, flood, or other types of disaster, nor can it prevent virus damage or accidental deletion.

ALWAYS BACK UP YOUR DATA.

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