68Appendices

TV Guide Daily Troubleshooting Tips

Symptom

Remarks

1

When I enter the Guide I see a Setup

You have not yet received all of the program listings (it may take

 

Progress screen.

up to 24 hours to receive a full grid of listings).

 

 

 

2

Listing reads “Listings Pending.”

The Guide has not yet completed initial setup, completed

 

 

changes you made, or the Guide is setup incorrectly. Verify

 

 

that your TV is properly connected to the input source. Then,

 

 

verify that the ZIP code and input source (entered during initial

 

 

setup of Guide) are correct. See chapter 5, “TV Menu Settings

 

 

- Inputs Menu,” for more information.

3

Tiles in Listing read “No Listing” or “Title

The Guide has not received updated show information or no

 

Unavailable.”

information was available the last time the Guide received an

 

 

update, update did not occur, or there was a power failure. Make

 

 

sure you turn the TV Off when not in use to allow for updates (in

 

 

the case of a power failure, it may take up to 24 hours to update

 

 

listings).

 

 

 

4

Tiles in Listing read “Turned Off.”

The channel you were watching before entering the Guide is

 

 

turned OFF in the grid. Use the channel editor to change the

 

 

channel setting to ON (see previous page - Modify Guide Setup).

 

 

 

5

There are repeated (or missing) time slots

The Guide is close to the time that a Daylight Savings time

 

in the Listings.

adjustment is needed. The Guide automatically adjusts accord-

 

 

ingly when the local time is 2:00 a. m. to account for the affected

 

 

hour of programming. Once the adjustment is made, the Listings

 

 

should return to normal within 24 hours.

 

 

 

6

My channel lineup is incorrect or I see a

An incorrect lineup for your area is selected in the Guide setup.

 

channel lineup screen when I enter the

Select the correct channel lineup for your area (see previous

 

Guide.

page - Modify Guide Setup).

 

 

 

7

I receive a channel on two different

The Guide is not setup correctly. See previous page - Modify

 

broadcast services, but only one is avail-

Guide Setup.

 

able in the Guide Listings.

 

 

 

 

8

My TV is tuned to a different channel than

The Guide changes the channel to receive updates, it does not

 

the one I was watching the last time the

change the channel back until the update is complete. If the TV

 

TV was turned off.

is turned on before the update is complete, the channel will not

 

 

be changed back.

Page 68
Image 68
Mitsubishi Electronics LT-40133 Progress screen, Listing reads Listings Pending, Tiles in Listing read No Listing or Title