Trouble shooting

PROBLEM

Phone does not switch on

No flashing battery icon whilst charging

Short standby and talk times

Impossible to dial numbers

Impossible to make or receive a call

Stored telephone numbers cannot be recalled

The mobile is on but nothing is displayed.

Battery icon not flashing 1-2- 3-4-5 during charging

No charge symbol when connecting the charger

symbol displayed

Flashing

POSSIBLE CAUSE AND SOLUTION

Check that the battery is fully charged and correctly connected to the phone.

There may be no mains supply. Try a different electrical socket.

The AC/DC charger may be faulty. Return to your dealer and try substitution with another Mitsubishi Electric adaptor. If faulty, contact your dealer.

Cell broadcast is permanently on, using more battery power. Phone is in a poor signal area and therefore always on full power.

Incorrect charging and discharging. Always charge and discharge your battery fully.

The battery is wearing out. Replace the battery.

Keypad lock is on ( appears). Press Unlock and to turn the keypad lock off.

Check that at least one signal strength bar ( ) is displayed. Try a stronger signal strength area.

If no network name is displayed, check registration and area coverage with your service/network provider and check that the SIM is correctly inserted.

Call barring option is on. Deactivate it (see page 67). Call cost limit is reached (see page 29).

Fixed Dialled Number or Call Barring features are activated. Deactivate feature. (see page 67).

Display contrast is too low. Reset contrast (see page 61).

May indicate a charge or battery problem. Disconnect the charger. Reconnect and try again.

May also indicate that the battery is fully recharged and does not require any further charging.

If the battery is totally empty the battery level symbol may not be displayed at once when connecting the battery charger. Moreover the mobile cannot be turned on. Up to 15 minutes may be necessary to reach the required 4% battery charge to turn your mobile on and allow the battery charge symbol to be displayed.

There is not enough memory to store another e-mail or another MMS. Delete one or more of the existing stored messages.

There is not enough memory to store another SMS message. Delete one or more of the existing stored messages.

71-Appendix

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Mitsubishi Electronics M342i manual Trouble shooting, Phone does not switch on, Mobile is on but nothing is displayed