Chapter 6. Troubleshooting
Problems and Solutions––––––––––––––––––––––––––––––––––––––
Some common printer problems and their solutions are listed below.
Problem | Solution |
|
|
Battery won’t charge. | Make sure the battery is connected |
| correctly. |
|
|
| Make sure the charger is plugged into |
| a live outlet. |
|
|
| Always charge the battery when the |
| LED indicator is off or slowly blinks |
| green. |
|
|
Label is jammed. | Remove jammed supplies. |
|
|
| Clean the printhead. |
|
|
Labels do not peel. | Make sure the backing paper is tight. |
|
|
| Make sure the support frame is |
| locked into place. |
|
|
LED indicator is off. | Make sure the printer is on. |
|
|
| Turn the printer off and change to a |
| fully charged battery. |
|
|
| Make sure the printer is not in sleep |
| mode. Press [On/Off]. |
|
|
Printer doesn’t respond to | Make sure the communications cable |
host. | is attached and locked into place. |
|
|
| Make sure the communications |
| parameters at the printer match the |
| host. |
|
|
Printer locks up with a solid | Put a new, |
green LED indicator and will | the printer. |
not respond to key presses. |
|
|
|
