Motorola DCT3080 manual Code Description When Error Occurs, Action Required

Models: DCT3080

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DCT3080 Installation Manual

Code Description

When Error Occurs

Action Required

Eb 07

Eb 08

Eb 09

Object failed

After software object

validation

download complete and FP is

 

displayed

 

After a successful software

 

object download and the

 

terminal is reset

Reserved

 

Check failed

Reset within two minutes of a

 

complete software object

 

download

Contact the headend operator

No action required because the terminal repeats the software object download

None

No action required because the terminal repeats software object download process

Eb 10

Eb 11

Eb 12

Eb 13

Eb 14

Eb15

SUDB

After plugging the terminal

None

recreation

into an electrical outlet to

 

 

begin the boot cycle

 

Failed to lock

After cycling twice through the

Ensure proper cable

OOB frequency

OOB frequencies (LED then

connections

 

displays Eb 02, indicating

 

 

the software object download

 

 

was unsuccessful.)

 

No COAC

After cycling twice through the

Contact headend

message

OOB frequencies (LED then

operator

received

displays Eb 02, indicating

 

 

the software object download

 

 

was unsuccessful.)

 

No DLC

After cycling twice through the

Contact headend

message

OOB frequencies (LED then

operator

received

displays Eb 02, indicating

 

 

the software object download

 

 

was unsuccessful.)

 

Bad object type

After the LED displays dl,

Contact headend

or class

indicating failed during

operator

 

attempted download

 

No matching

After cycling twice through the

Contact headend

 

35

 

Page 41
Image 41
Motorola DCT3080 manual Code Description When Error Occurs, Action Required