Moxa Technologies MOXA AirWorks, AWK-1100 instruction

MOXA AirWorks AWK-1100 User’s Manual

Troubleshooting

The AWK-1100 stops working and does not respond to Web management requests.

yThe firmware of the AP may be stuck in an incorrect state.

¾Unplug the power connector from the power jack, and then re-plug the connector to restart the AP.

¾Report this problem to our technical support staff.

yIf the AP still does not work after being restarted, some hardware components of the AP may have failed.

¾Contact our technical support staff.

B-4

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Moxa Technologies MOXA AirWorks user manual Moxa AirWorks AWK-1100 User’s Manual

Contents

Moxa AirWorks AWK-1100 User’s Manual First Edition, July Trademarks Copyright NoticeDisclaimer Table of Contents Page Introduction Product Specifications Package ChecklistProduct Features Overview Mechanical Page ‰ Confirming the Settings of the AP and Client Computers Getting Started First-Time Installation and Configuration AP/Bridge Select the Operational Mode for AWK-1100AP Client Configure AWK-1100’s Ieee 802.11 settings Review and Apply Settings Setting up Client Computers Deploying the Access Point APConfiguring Ieee 802.11g-related Settings Configuring TCP/IP-related Settings Confirming the Settings of the AP and Client ComputersChecking if the Ieee 802.11g-related Settings Work Checking if the TCP/IP-related Settings Work To check if a client computer can assess the InternetPage Web Console Configuration ‰ Viewing Status Menu Structure Save, Save & Restart, and Cancel Buttons Home and Refresh Buttons Current Dhcp Mappings Associated Wireless ClientsViewing Status System Log General Operations Link Monitor AP Client mode onlySpecifying the Operational Mode STA-AP Upgrading Firmware by Http Administrative PasswordManaging the Firmware AP/Bridge AP Client Backing up and Restoring Configuration Settings by Http Upgrading Firmware by Tftp Choose Tftp as the Firmware management protocol Backing up and Restoring Configuration Settings by Tftp Resetting the Configuration to Factory Defaults Configuring TCP/IP-related SettingsAddressing Basic Dhcp Server AP/Bridge modes onlyStatic Dhcp Mappings Communication Configuring Ieee 802.11g-related SettingsLink Integrity Association Control Wireless Distribution SystemAP Load Balancing Sample wireless bridge network topology Security STA Shared Key , and Auto Set the Access control type to exclusive MAC-Address-Based Access ControlSet the Access control type to inclusive Ieee 802.1X/RADIUS AP mode only Click Download Internet Ethernet Type Filters Configuring Advanced SettingsPacket Filters IP Protocol Filters UPnP ManagementTCP/UDP Port Filters System Log Snmp Page Default Settings Snmp read community LAN InterfaceManagement Snmp write community Wireless Settings Problems TroubleshootingWireless client computer cannot associate with an AWK-1100 TCP/IP Settings Problems AP does not respond to ping from the client computer Unknown Problems Moxa AirWorks AWK-1100 User’s Manual Federal Communication Commission Interference Statement Regulatory StatementTTE Compliance Statement Moxa AirWorks AWK-1100 User’s Manual Regulatory Statement Service Information Moxa Internet Services Following services are provided Problem Report Form Moxa Product † AWK-1100-US † AWK-1100-EU Serial Number Product Return Procedure