Product Return Procedure | Moxa Technologies MOXA AirWorks specification

MOXA AirWorks AWK-1100 User’s Manual

Service Information

Product Return Procedure

For product repair, exchange, or refund, the customer must:

Provide evidence of original purchase.

Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time.

Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The PRA should be visible on the outside of the package, and include a description of the problem, along with the return address and telephone number of a technical contact.

D-4

Image 52

Moxa Technologies MOXA AirWorks, AWK-1100 user manual Product Return Procedure

Contents

Moxa AirWorks AWK-1100 User’s Manual First Edition, July Trademarks Copyright NoticeDisclaimer Table of Contents Page Introduction Package Checklist Product FeaturesProduct Specifications Overview Mechanical Page ‰ Confirming the Settings of the AP and Client Computers Getting Started First-Time Installation and Configuration AP/Bridge Select the Operational Mode for AWK-1100AP Client Configure AWK-1100’s Ieee 802.11 settings Review and Apply Settings Setting up Client Computers Deploying the Access Point APConfiguring Ieee 802.11g-related Settings Configuring TCP/IP-related Settings Confirming the Settings of the AP and Client ComputersChecking if the Ieee 802.11g-related Settings Work Checking if the TCP/IP-related Settings Work To check if a client computer can assess the InternetPage Web Console Configuration ‰ Viewing Status Menu Structure Save, Save & Restart, and Cancel Buttons Home and Refresh Buttons Associated Wireless Clients Viewing StatusCurrent Dhcp Mappings System Log Link Monitor AP Client mode only Specifying the Operational ModeGeneral Operations STA-AP Administrative Password Managing the FirmwareUpgrading Firmware by Http AP/Bridge AP Client Backing up and Restoring Configuration Settings by Http Upgrading Firmware by Tftp Choose Tftp as the Firmware management protocol Backing up and Restoring Configuration Settings by Tftp Resetting the Configuration to Factory Defaults Configuring TCP/IP-related SettingsAddressing Basic Dhcp Server AP/Bridge modes onlyStatic Dhcp Mappings Communication Configuring Ieee 802.11g-related SettingsLink Integrity Association Control Wireless Distribution SystemAP Load Balancing Sample wireless bridge network topology Security STA Shared Key , and Auto Set the Access control type to exclusive MAC-Address-Based Access ControlSet the Access control type to inclusive Ieee 802.1X/RADIUS AP mode only Click Download Internet Configuring Advanced Settings Packet FiltersEthernet Type Filters IP Protocol Filters Management TCP/UDP Port FiltersUPnP System Log Snmp Page Default Settings LAN Interface ManagementSnmp read community Snmp write community Wireless Settings Problems TroubleshootingWireless client computer cannot associate with an AWK-1100 TCP/IP Settings Problems AP does not respond to ping from the client computer Unknown Problems Moxa AirWorks AWK-1100 User’s Manual Federal Communication Commission Interference Statement Regulatory StatementTTE Compliance Statement Moxa AirWorks AWK-1100 User’s Manual Regulatory Statement Service Information Moxa Internet Services Following services are provided Problem Report Form Moxa Product † AWK-1100-US † AWK-1100-EU Serial Number Product Return Procedure