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Moxa Technologies MOXA AirWorks, AWK-1100 user manual Product Return Procedure

Models: AWK-1100 MOXA AirWorks

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MOXA AirWorks AWK-1100 User’s Manual

Service Information

Product Return Procedure

For product repair, exchange, or refund, the customer must:

Provide evidence of original purchase.

Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time.

Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The PRA should be visible on the outside of the package, and include a description of the problem, along with the return address and telephone number of a technical contact.

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Moxa Technologies MOXA AirWorks, AWK-1100 user manual Product Return Procedure

Contents

Moxa AirWorks AWK-1100 User’s Manual First Edition, JulyTrademarks Copyright NoticeDisclaimer Table of Contents Page Introduction Package Checklist Product FeaturesProduct Specifications OverviewMechanical Page ‰ Confirming the Settings of the AP and Client Computers Getting StartedFirst-Time Installation and Configuration AP/Bridge Select the Operational Mode for AWK-1100AP Client Configure AWK-1100’s Ieee 802.11 settings Review and Apply SettingsSetting up Client Computers Deploying the Access Point APConfiguring Ieee 802.11g-related Settings Configuring TCP/IP-related Settings Confirming the Settings of the AP and Client ComputersChecking if the Ieee 802.11g-related Settings Work Checking if the TCP/IP-related Settings Work To check if a client computer can assess the InternetPage Web Console Configuration ‰ Viewing StatusMenu Structure Save, Save & Restart, and Cancel Buttons Home and Refresh ButtonsAssociated Wireless Clients Viewing StatusCurrent Dhcp Mappings System LogLink Monitor AP Client mode only Specifying the Operational ModeGeneral Operations STA-APAdministrative Password Managing the FirmwareUpgrading Firmware by Http AP/Bridge AP ClientBacking up and Restoring Configuration Settings by Http Upgrading Firmware by TftpChoose Tftp as the Firmware management protocol Backing up and Restoring Configuration Settings by Tftp Resetting the Configuration to Factory Defaults Configuring TCP/IP-related SettingsAddressing Basic Dhcp Server AP/Bridge modes onlyStatic Dhcp Mappings Communication Configuring Ieee 802.11g-related SettingsLink Integrity Association Control Wireless Distribution SystemAP Load Balancing Sample wireless bridge network topology Security STA Shared Key , and Auto Set the Access control type to exclusive MAC-Address-Based Access ControlSet the Access control type to inclusive Ieee 802.1X/RADIUS AP mode only Click DownloadInternet Configuring Advanced Settings Packet FiltersEthernet Type Filters IP Protocol FiltersManagement TCP/UDP Port FiltersUPnP System LogSnmp Page Default Settings LAN Interface ManagementSnmp read community Snmp write communityWireless Settings Problems TroubleshootingWireless client computer cannot associate with an AWK-1100 TCP/IP Settings Problems AP does not respond to ping from the client computerUnknown Problems Moxa AirWorks AWK-1100 User’s Manual Federal Communication Commission Interference Statement Regulatory StatementTTE Compliance Statement Moxa AirWorks AWK-1100 User’s Manual Regulatory Statement Service Information Moxa Internet Services Following services are providedProblem Report Form Moxa Product † AWK-1100-US † AWK-1100-EU Serial NumberProduct Return Procedure