Black Line
A fine black line appearing in the printed image may indicate that the Belt Cartridge surface is damaged or that there is debris stuck in the Belt Cartridge area.
Solutions
•Clean or replace the Belt Cartridge if it is damaged or has reached the end of its expected life.
•If problem persists call a service representative.
Vertical Line
A vertical line of any color appearing in the printed image may indicate that there is debris on or near the transfer drum.
Solutions
•Clean inside the back of the printer especially the Paper Discharger (see page 92).
Image Staggered Vertically
A printed image that staggers or repeats vertically may indicate that the printer was bumped or vibrating during printing. It may also indicate that the optical unit has failed.
Solutions
•Ensure that the printer was not bumped during printing and that the surface it is placed on is not shaky or wobbly.
•Call a service representative to check the printer, if you cannot identify a cause.
Horizontal Banding
Horizontal banding in the image may indicate a transfer failure.
Solutions
•Check Toner Modules.
•Replace the Belt Cartridge if it is getting to the end of its life.
•If problem persists call a service representative.
Horizontal White Band
A white band appears horizontally in the print image.
Solution
•Call a service representative to check the printer.
Toner Spots
Toner spots or stains on the paper may be caused by toner dropping inside the printer.
Solutions
•Clean the Belt Cartridge (see page 90).
•Call a service representative to check the printer.
Mixed Color Image
If a mixed color image appears on the page it may indicate a problem with a Toner Module.
Solutions
•Confirm that all Toner Modules are inserted correctly.
•Make sure that the Front Cover is completely closed.
•Replace or redistribute Toner Modules if low.
