NEC 4650NX manual NEC Service Contracts, Warranty Period, Warranty Coverage, Technical Support

NEC WARRANTY AND SERVICE

Your SuperScript 4650 Series printer comes with a one-year onsite warranty. The complete warranty is provided below. Packing and shipping instructions are provided in Appendix D. All repair requests must be prequalified by calling NEC Customer Service at 1-800-632-4650.

NEC Service Contracts

After the initial one-year warranty period, fee-based technical support and service is available. NEC Customer Service and its dealers offer a complete range of services, including onsite repairs and maintenance. Several maintenance agreement programs are available to meet your needs and budget, including:

•Onsite agreements on a yearly or multi-year basis which ensure priority response from NEC Customer Service and Support

•Per-incident repair services for scheduled maintenance.

To discuss an extended warranty or a service contract, contact NEC Customer Service at 1-800-632-4650.

note: This product requires specific computer hardware and software configurations to operate as specified by NEC. It is the owner's responsibility to supply these supporting items, and where necessary, to reconfigure and/or furnish additional hardware and/or software as required or specified by NEC to assure normal product operation. NEC incurs no obligation to furnish or install said items. NEC reserves the right to modify or update SuperScript software as it deems necessary and to determine distribution policies for such changes to existing owners.

SUPERSCRIPT 4650 SERIES LIMITED WARRANTY

NEC TECHNOLOGIES, INC. (hereinafter NECTECH) warrants this Product to be free from defects in material and workmanship and agrees to repair or replace any part of the enclosed unit which proves defective under these terms and conditions.

Warranty Period

Labor is warranted for one (1) year from the date of the first consumer purchase. Parts are warranted for one (1) year from the date of the first consumer purchase. The Toner Modules are warranted until they run out of toner or until their usable life expires, whichever occurs first. The Belt Cartridge is warranted until its usable life expires (about 12 months).

Warranty Coverage

This warranty may be enforced only by the first consumer purchaser and it is not transferable.

Except as specified below, this warranty covers all defects in material or workmanship in this Product. The following are not covered by this warranty:

1.Any Product which is not distributed in the U.S.A. or Canada by NECTECH or which is not purchased in the U.S.A. or Canada by the first consumer purchaser.

2.Any Product on which the serial number has been defaced, modified, or removed.

3.Damage, deterioration, or malfunction resulting from:

a.Accident, misuse, abuse, neglect, fire, water, lightning, or other acts of nature, improper storage, unauthorized product modification, or failure to follow instructions supplied with the Product.

b.Alteration, repair, or attempted repair by anyone not authorized by NECTECH.

c.Any shipment of the Product (claims must be presented to the carrier).

d.Removal or installation of the Product.

e.Any other cause which does not relate to a Product defect.

TECHNICAL SUPPORT

NEC Warranty and Service 111