MAINTENANCE

Fault Diagnosis

4.2.1TCP/IP Link Failure

For details of System Massage “4-R” and “26-V”, see Section 3.2.1 and 3.2.2 in this Chapter.

START

According to each fault situation, perform the repairing procedure referring to Table 6-4and Table 6-5. When Message “4-R” is displayed:

A

Table 6-4 Repairing Procedure for TCP/IP Link Failure (Message “4-R”)

ERRK

Detail information of ERRK

Check Item

 

 

 

01

TCP/IP connection is down for the TCP connection

Re-start the Host

disconnection from Host.

 

 

 

 

 

 

Incorrect text format is received.

[1] Check the software operation on the

02

 

Host side

 

 

 

 

[2] Check the LAN cable connection

 

 

 

0A

TCP/IP connection establishment is not completed for the

Re-start the Host

TCP connection disconnection ordered from Host.

 

 

 

 

 

 

TCP/IP connection establishment is not completed for the

[1] Check the TCP/IP transmission

 

TCP connection disconnection ordered from Host.

capacity on the UAP side is proper

0B

 

or not.

 

 

[2] Check the system operation on the

 

 

UAP side.

 

 

 

0C

According to Heart Beat function of Host, abnormal status of

Check system operation of the Host

the Host system operation is detected.

 

 

 

 

 

0D

Not used

 

 

 

 

0E

TCP port is released due to the detection of abnormal state in

Re-check the operation status of Host.

the TCP/IP port (such as B-level Infinite Loop, etc.).

 

 

 

 

 

0F~FF

Not used

 

 

 

 

When Message “26-V” is displayed:

Table 6-5 Repairing Procedure for TCP/IP Link Failure (Message “26-V”)

ERRK

Detail information of ERRK

Check Item

 

 

 

 

TCP/IP connection is down because the text is not transmit-

[1] Check the TCP/IP Transmission

 

ted continuously.

capacity on the UAP side is proper

01

 

or not.

 

 

 

 

 

 

 

[2] Check the operation status on the

 

 

UAP side is normal.

 

 

 

 

Incorrect text format is received.

[1] Check the software operation on the

02

 

Host side.

 

 

 

 

 

 

 

[2] Check the LAN cable connection status.

 

 

 

03

TCP/IP connection is released due to the TCP port discon-

Re-start the Host computer.

nection order from the Host.

 

 

 

 

 

04

TCP port is released due to the detection of abnormal state

Re-check the operation status of Host.

in the Host operation.

 

 

 

 

 

 

TCP/IP connection cannot be established due to the connec-

The number of allowed ports for application

05

use via TCP/IP must be 16 or less. Adjust the

tion port capacity over.

 

total port number within this range.

 

 

 

 

 

CHAPTER 6

ND-70895 (E)

Page 94

Revision 1.0

Page 104
Image 104
NEC ND-70895 (E) system manual Start, Repairing Procedure for TCP/IP Link Failure Message 4-R