NEC NP-P350X 193, Appendix Common Problems & Solutions, → Power/Status/Lamp Indicator on

9. Appendix

Common Problems & Solutions

(→ “Power/Status/Lamp Indicator” on page 192.)

Problem	Check These Items
Does not turn on	• Check that the power cord is plugged in and that the power button on the projector cabinet or the remote control
or shut down	is on. (→ pages 13, 14)
	• Ensure that the lamp cover is installed correctly. (→ page 149)
	• Check to see if the projector has overheated. If there is insufficient ventilation around the projector or if the room
	where you are presenting is particularly warm, move the projector to a cooler location.
	• Check to see if you continue to use the projector for another 100 hours after the lamp has reached the end of its
	life. If so, replace the lamp. After replacing the lamp, reset the lamp hours used. (→ page 104)
	• The lamp may fail to light. Wait a full minute and then turn on the power again.
	• Set [FAN MODE] to [HIGH ALTITUDE] when using the projector at altitudes approximately 5500 feet/1600 meters
	or higher. Using the projector at altitudes approximately 5500 feet/1600 meters or higher without setting to [HIGH
	ALTITUDE] can cause the projector to overheat and the projector could shut down. If this happens, wait a couple
	minutes and turn on the projector. (→ page 97)
	If you turn on the projector immediately after the lamp is turned off, the fans run without displaying an image for
	some time and then the projector will display the image. Wait for a moment.
Will turn off	• Ensure that the [OFF TIMER] or [AUTO POWER OFF] is off. (→ page 93, 100)
No picture	• Use the COMPUTER1, the COMPUTER2, the VIDEO or the S-VIDEO button on the remote control to select your
	source (Computer, Video or S-Video). (→ page 16) If there is still no picture, press the button again.
	• Ensure your cables are connected properly.
	• Use menus to adjust the brightness and contrast. (→ page 85)
	• Ensure that the lens cover is open. (→ page 5)
	• Reset the settings or adjustments to factory preset levels using the [RESET] in the Menu. (→ page 104)
	• Enter your registered keyword if the Security function is enabled. (→ page 30)
	• Be sure to connect the projector and notebook PC while the projector is in standby mode and before turning on
	the power to the notebook PC.
	In most cases the output signal from the notebook PC is not turned on unless connected to the projector before
	being powered up.
	* If the screen goes blank while using your remote control, it may be the result of the computer’s screen-saver
	or power management software.
	• See also the next page.
Picture suddenly	• Check if the projector is in the Forced ECO mode because of too high ambient temperature. If this is the case,
becomes dark	lower the internal temperature of the projector by selecting [HIGH] for [FAN MODE]. (→ page 97)
Color tone or hue is	• Check if an appropriate color is selected in [WALL COLOR]. If so, select an appropriate option. (→ page 92)
unusual	• Adjust [HUE] in [PICTURE]. (→ page 85)
Image isn’t square to	• Reposition the projector to improve its angle to the screen. (→ page 17)
the screen	• Use the Keystone correction function to correct the trapezoid distortion. (→ page 22)
Picture is blurred	• Adjust the focus. (→ page 19)
	• Reposition the projector to improve its angle to the screen. (→ page 17)
	• Ensure that the distance between the projector and screen is within the adjustment range of the lens.
	(→ page 130)
	• Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned on.
	Should this happen, let the projector stand until there is no condensation on the lens.
Flicker appears on	• Set [FAN MODE] to other than [HIGH ALTITUDE] mode when using the projector at altitudes approximately 5500 feet/1600
screen	meters or lower. Using the projector at altitudes less than approximately 5500 feet/1600 meters and setting to [HIGH ALTI-
	TUDE] can cause the lamp to overcool, causing the image to flicker. Switch [FAN MODE] to [AUTO]. (→ page 97)
Image is scrolling	• Check the computer’s resolution and frequency. Make sure that the resolution you are trying to display is supported
vertically, horizontally	by the projector. (→ page 199)
or both	• Adjust the computer image manually with the Horizontal/Vertical in the [IMAGE OPTIONS]. (→ page 87)
Remote control does	• Install new batteries.(→ page 9)
not work	• Make sure there are no obstacles between you and the projector.
	• Stand within 22 feet (7 m) of the projector. (→ page 9)
Indicator is lit or	• See the POWER/STATUS/LAMP Indicator. (→ page 192)
blinking
Cross color in RGB	• Press the AUTO ADJ. button on the projector cabinet or the remote control. (→ page 24)
mode	• Adjust the computer image manually with [CLOCK]/[PHASE] in [IMAGE OPTIONS] in the menu. (→ page 86)

For more information contact your dealer.

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