Troubleshooting

Problem

Cause/Solution

A

 

 

 

Flash is set to W (off).

57

 

 

 

A shooting mode where flash cannot fire is selected.

64

 

 

 

Another function that is set now is restricting the flash.

79

 

 

 

The built-in flash does not fire when an external flash unit

87

 

 

 

(optional) is used.

 

 

 

Flash does not fire.

When shooting using Advanced Wireless Lighting

87

 

 

 

photography, set the group setting to Group A. When using

 

 

 

 

the built-in flash as the commander, set the channel of the

 

 

 

 

remote flash unit to 3 CH.

 

 

 

 

See the instruction manual of your Speedlight (external flash

 

 

 

 

unit).

 

 

 

 

 

 

 

 

 

• Off or Crop is selected for Digital zoom in the setup menu.

111

 

 

 

When Scene auto selector, Portrait, Night portrait, Easy

36, 36,

 

 

The digital zoom is

panorama in Panorama, Pet portrait or 3D photography

37, 41,

 

 

is selected in scene mode, the digital zoom cannot be used.

42, 43

 

 

not available.

 

 

The digital zoom cannot be used when Zoom exposure is

46

 

 

 

 

 

 

selected in special effects mode.

 

 

 

 

Other functions that restrict the use of digital zoom are set.

79

 

 

 

 

 

 

 

Image size not

Another function that is set now is restricting Image size.

79

 

 

When the scene mode is set to Easy panorama in

41, 43

 

 

available.

 

 

Panorama or 3D photography, the image size is fixed.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Off is selected for Shutter sound under Sound settings in

111

 

 

 

the setup menu.

 

 

 

No sound when

• Sports, Museum or Pet portrait is selected in scene mode.

37, 39,

 

Technical

 

42

 

 

 

 

shutter is released.

Other functions that restrict the use of the shutter sound are

 

 

79

 

 

 

set.

 

 

Notes

 

Do not block the speaker.

2

 

 

 

 

 

 

 

 

 

AF-assist

Off is selected for AF assist in the setup menu. Even when Auto

 

 

and

illuminator does

is set, AF-assist illuminator may not light depending on the focus

111

 

 

 

not light.

area position or scene mode.

 

 

Index

 

 

 

 

Pictures appear

Lens is dirty. Clean lens.

F13

smeared.

 

 

 

 

 

 

 

 

 

 

Colors are

White balance does not match light source.

68, E33

 

unnatural.

 

 

 

 

 

 

 

 

 

 

Ring-shaped or

When the subject is backlit or when shooting with an extremely

 

 

 

 

 

 

rainbow-colored

bright light source in the display, such as in sunlight, ring-shaped

 

 

 

bands are seen on

or rainbow-colored bands may appear on the image.

 

the screen or the

Change the position of the light source or remove it from the

 

 

 

shot image.

display, and try shooting again.

 

 

 

 

 

 

 

 

The image taken

As the subject is dark, shutter speed is too slow or ISO sensitivity

 

 

 

is too high.

 

 

 

becomes grainy.

Use flash.

56

 

 

 

Specify a lower ISO sensitivity setting.

68, E31

 

 

F5

Page 243
Image 243
Nikon COOLPIXP7700BLK Optional is used, Remote flash unit to 3 CH Unit, Selected in special effects mode, Illuminator does