Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative. Refer to the page numbers in the right-most column for more information.

•See “Error Messages” (E91) for more information.

Power, Display, Settings Issues

Problem

 

Cause/Solution

A

 

 

 

•

Wait for recording to end.

–

 

 

•

If the problem persists, turn the camera off. If the camera does

19

 

 

The camera is on

 

not turn off, remove and reinsert the battery or batteries or, if

 

 

 

 

you are using an AC adapter, disconnect and reconnect the AC

 

 

 

but does not

 

 

 

 

 

adapter.

 

 

 

respond.

 

 

 

 

 

Note that although any data currently being recorded will be

 

 

 

 

 

 

 

 

 

 

lost, data that have already been recorded will not be affected

 

 

 

 

 

by removing or disconnecting the power source.

 

 

 

 

 

 

 

 

 

The battery

 

 

 

 

 

inserted in the

Confirm all connections.

12

 

 

camera cannot be

 

 

 

 

 

 

 

charged.

 

 

 

 

 

 

 

 

 

 

 

 

•

Off is selected for Charge by computer in the setup menu.

98, E80

 

The battery cannot

•

When charging by connecting the camera to a computer,

E80

 

•

battery charging stops when the camera is turned off.

 

 

 

be charged by

When charging by connecting the camera to a computer,

E80

 

connecting the

 

battery charging stops when the computer is suspended

 

 

 

camera to a

•

(sleeping), and the camera may turn off.

 

 

 

computer.

Depending upon computer specifications, settings, and status,

–

 

 

 

charging the battery inserted in the camera may not be

 

 

 

 

 

possible via computer connection.

 

 

 

 

 

 

 

 

Camera cannot be

Battery is exhausted.

18

 

 

turned on.

 

 

 

 

 

 

 

 

 

 

Technical

 

•

Battery is exhausted.

18

 

 

 

 

 

•

If no operations are performed for a while, camera has turned

19

 

 

 

•

off automatically by auto off to save power.

 

 

 

Camera turns off

The camera turns off if the Charging AC Adapter is connected

14

 

Notes

•

while the camera is on.

 

 

 

 

 

 

without warning.

The camera turns off if the USB cable connecting it to a

77, 80,

 

and

 

computer or printer is disconnected. Reconnect the USB cable.

E22

 

•

 

 

 

Inside of the camera has become hot. Leave the camera off

–

Index

 

•

until the inside of the camera has cooled.

 

 

 

 

 

 

 

At low temperatures, the camera and the battery may not

F3

 

 

 

function normally.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

F7