Troubleshooting

 

 

 

 

 

Problem

Cause/Solution

A

 

 

 

As the subject is dark, shutter speed is too slow or ISO sensitivity

 

 

 

The image taken

is too high.

 

 

 

becomes grainy.

• Use flash.

50

 

 

 

• Specify a lower ISO sensitivity setting.

62, E37

 

 

 

 

 

 

 

• Flash is set to W(off).

51

 

 

 

• Flash window is blocked.

24

 

 

Pictures are too

• Subject is beyond flash range.

50

 

 

• Adjust exposure compensation.

58

 

 

dark.

 

 

• Raise the ISO sensitivity.

62, E37

 

 

 

 

• Subject is backlit. Set the scene mode to W(Backlighting)

37, 50

 

 

 

with HDR set to Off, or set the flash mode to X(fill flash).

 

 

 

 

 

 

 

 

Pictures are too

Adjust exposure compensation.

58

 

 

bright.

 

 

 

 

 

 

 

 

 

 

 

 

When V(auto with red-eye reduction) or “fill flash with red-eye

 

 

 

Areas not affected

reduction” of the S (Night portrait) scene mode is applied

 

 

 

during shooting, In-Camera Red-Eye Fix may, in very rare cases,

 

 

 

by red-eye are also

36, 50

 

 

be applied to areas not affected by red-eye. Set the flash mode to

 

 

corrected.

other than V(auto with red-eye reduction), select a scene

 

 

 

 

 

 

 

 

mode other than S(Night portrait), and resume shooting.

 

 

 

 

 

 

 

 

Skin softening

Skin softening may not produce the desired results depending

 

 

 

results are not as

46

 

 

on shooting conditions.

 

 

expected.

 

 

 

 

 

 

 

 

 

 

 

 

 

It may take more time to save images in the following situations.

 

 

 

 

• When the noise reduction function is in operation

–

 

 

• When flash is set to V(auto with red-eye reduction)

51

 

 

 

• When taking pictures in the following scene modes.

 

 

 

Saving images

- Hand-heldin X(Night landscape), S(Night portrait)

35

 

 

takes time.

- HDR set to On in W (Backlighting)

37

 

 

 

- Easy panorama

41

 

 

 

• Continuous in the shooting menu is set to Pre-shooting

62,

 

 

 

cache, Continuous H: 120 fps or Continuous H: 60 fps

E34

 

 

• When using smile timer while shooting

63

 

Technical

 

 

 

 

Cannot set or use

Another function that is set now is restricting Continuous.

64

 

Continuous.

 

 

 

 

 

 

 

 

 

 

 

Playback Issues

 

 

Notes

 

 

 

 

Problem

Cause/Solution

A

 

 

and

 

• File was overwritten or renamed by computer or another

–

File cannot be

make or model of camera.

 

 

Index

played back.

• Movies recorded with cameras other than the COOLPIX

82

 

 

S9500/S9400 cannot be played back.

 

 

 

Cannot play a

• Pictures shot continuously with cameras other than the

–

 

COOLPIX S9500/S9400 cannot be played as a sequence.

 

 

 

sequence.

 

 

 

• Check the Sequence display options setting.

74, E58

 

 

 

 

 

 

 

 

F11