Troubleshooting

 

 

Problem

 

Cause/Solution

A

 

 

 

• Use flash.

50

 

 

 

• Use vibration reduction or motion detection.

97, 97

 

 

Pictures are

• Use D(Best Shot Selector).

62

 

 

blurred.

• Use a tripod to stabilize the camera (use with the self-timer for

53

 

 

 

better results).

 

 

 

 

• Specify a higher ISO sensitivity setting and resume shooting.

62, E37

 

 

 

 

 

 

 

 

Bright specks

 

 

 

 

 

appear in pictures

Flash is reflecting off particles in air. Set the flash to W(off).

51

 

 

shot using flash.

 

 

 

 

 

 

 

 

 

 

 

• Flash is set to W(off).

51

 

 

Flash does not fire.

• A shooting mode where flash cannot fire is selected.

59

 

 

 

• Another function that is set now is restricting the flash.

64

 

 

 

 

 

 

 

 

• Off or Crop is selected for Digital zoom in the setup menu.

97

 

 

 

• Digital zoom cannot be used with the following shooting

 

 

 

 

modes.

 

 

 

The digital zoom is

-

When the scene mode is x(Scene auto selector), X(Night

34, 35, 36,

 

 

 

landscape), S(Night portrait), W(Backlighting) with HDR

37, 38, 41,

 

 

not available.

 

 

 

 

set to On, Portrait, Easy panorama, Pet portrait or 3D

42, 43

 

 

 

 

 

 

 

-

photography.

 

 

 

 

Smart portrait mode

45

 

 

 

• Other functions that restrict the use of digital zoom are set.

64

 

 

 

 

 

 

 

Image mode not

• Another function that is set now is restricting Image mode.

64

 

 

• When the scene mode is set to Easy panorama or 3D

41, 43

 

 

available.

 

 

photography, the image size is fixed.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Off is selected for Shutter sound under Sound settings in

97

 

 

 

the setup menu.

 

 

 

No sound when

• Sports, Museum or Pet portrait is selected in scene mode.

38, 40, 42

 

 

shutter is released.

• Other functions that restrict the use of the shutter sound are

64

 

 

 

set.

 

 

 

 

• Do not block the speaker.

1

 

 

 

 

 

Technical

 

AF-assist

Off is selected for AF assist in the setup menu. Even when Auto

 

 

Pictures appear

is set, AF-assist illuminator may not light depending on the focus

97

 

 

illuminator does

 

 

not light.

area position or scene mode.

 

Notes

 

Colors are

Lens is dirty. Clean lens.

F6

 

 

smeared.

 

 

 

and

 

unnatural.

White balance does not match light source.

62, E31

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Index

 

Ring-shaped or

When the subject is backlit or when shooting with an extremely

 

 

rainbow-colored

bright light source in the display, such as in sunlight, ring-shaped

 

 

 

 

 

 

bands are seen on

or rainbow-colored bands may appear on the image.

–

 

 

the screen or the

Change the position of the light source or remove it from the

 

 

 

 

 

shot image.

display, and try shooting again.

 

 

 

 

 

 

 

 

 

 

 

 

 

F10