Troubleshooting

 

 

 

 

 

Problem

Cause/Solution

A

 

 

Monitor is turned

Battery temperature is high. Turn off camera, and allow battery to

 

 

 

off, and the power-

cool down before resuming use. After the lamp flashes for 3

19

 

 

on lamp flashes

minutes, the camera turns off automatically, but you can also

 

 

 

 

 

quickly.

press the power switch to turn it off manually.

 

 

 

 

 

 

 

 

 

When functions such as movie recording or sending images

 

 

 

Camera

using an Eye-Fi card are used for a long time, or when the camera

84

 

 

temperature rises.

is used in a location with a high ambient temperature, the

 

 

 

 

camera temperature may rise. This is not a malfunction.

 

 

 

 

 

 

 

 

Shooting Issues

 

 

 

 

 

 

 

Problem

Cause/Solution

A

 

 

Cannot set to

 

77, 80,

 

 

Disconnect the HDMI cable or USB cable.

E20,

 

shooting mode.

 

 

E22

 

 

 

 

 

 

 

 

 

 

• When the camera is in playback mode, press the cbutton,

28

 

 

 

b(emovie-record) button or shutter-release button.

 

 

 

No picture can be

• When menus are displayed, press the dbutton.

6

 

 

• Battery is exhausted.

18

 

 

taken.

 

 

• When flash lamp flashes, wait until flash has charged.

50

 

 

 

 

 

 

• Camera and smart device are connected using Wi-Fi

93

 

 

 

connection and the camera is operated by remote control.

 

 

 

 

 

 

 

 

Cannot take 3D

In some shooting conditions, such as when the subject moves or

 

 

 

the subject is dark or low in contrast, the second shot may not be

–

 

images

 

taken or the 3D image may not be saved.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Subject is too close to the camera. Try shooting with Macro

34, 39, 54

 

 

 

mode, x(Scene auto selector) or Close-upscene mode.

 

 

 

Camera cannot

• The intended subject is one with which autofocus does not

68

 

 

perform well.

 

 

 

focus.

• Set AF assist in the setup menu to Auto.

97, E75

 

 

• Subject is not in focus area when shutter-release button is

26, 62

 

 

 

pressed halfway.

19

 

Technical

 

repeating patterns (such as window blinds); this is not a

 

 

• Turn camera off and then on again.

 

 

 

Colored stripes may appear when shooting subjects with

 

 

 

Colored stripes

malfunction.

 

 

Notes

appear on the

 

 

 

 

 

The colored stripes will not appear in captured images or

–

 

monitor when

 

recorded movies. However, when using Continuous H: 120 fps,

 

 

and

shooting.

 

 

HS 240/8× or HS 480/4×, the colored stripes may be seen in the

 

 

 

 

 

 

 

 

Index

 

captured images and recorded movies.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

F9