Troubleshooting

 

 

Problem

 

Cause/Solution

A

 

 

 

Camera is off.

19

 

 

 

Battery is exhausted.

18

 

 

 

Standby mode for saving power: Press the power switch,

19

 

 

 

 

shutter-release button, cbutton or b(emovie-record)

 

 

 

The monitor is

 

button, or rotate the mode dial.

50

 

 

When flash lamp flashes, wait until flash has charged.

 

 

blank.

 

 

Camera and computer are connected via USB cable.

77, 80

 

 

 

 

 

 

Camera and TV are connected via audio/video cable or HDMI

77, E20

 

 

 

 

cable.

93

 

 

 

Camera and smart device are connected using Wi-Fi

 

 

 

 

connection and the camera is operated by remote control.

 

 

 

 

 

 

 

 

Monitor screen is

Adjust monitor screen brightness.

96,

 

 

 

 

E70

 

 

hard to see.

 

 

 

 

Monitor is dirty. Clean monitor screen.

F6

 

 

 

 

 

 

 

 

 

 

 

If the camera clock has not been set (“Date not set” indicator

20, 96,

 

 

 

 

flashes during shooting), still pictures have a time stamp of

E68

 

 

Date and time of

 

“00/00/0000 00:00”; and movies are dated “01/01/2013 00:00.”

 

 

 

 

Set the correct date and time using Time zone and date in

 

 

 

recording are not

 

 

 

 

 

the setup menu.

 

 

 

correct.

 

 

 

 

The camera clock is not as accurate as a normal clock, such as

96,

 

 

 

 

 

 

 

watches. Check camera clock regularly against more accurate

E68

 

 

 

 

timepieces and reset as required.

 

 

 

 

 

 

 

 

 

No information

Hide info is selected for Photo info under Monitor settings in

96

 

 

displayed on the

 

 

the setup menu.

E70

 

 

monitor.

 

 

 

 

 

 

 

 

 

 

 

 

 

Print date not

Time zone and date in the setup menu has not been set.

20, 96,

 

 

available.

E68

 

 

 

 

 

 

 

 

 

 

 

 

Date not

 

 

 

 

appearing on

A shooting mode that does not support print date is selected.

96, E72

 

 

pictures even

Another function that is set now is restricting the print date.

64

 

 

when Print date is

The date cannot be imprinted onto a movie.

Technical

 

enabled.

 

 

 

 

 

 

 

 

 

Screen for setting

 

 

 

 

 

 

 

 

 

 

time zone and

 

 

 

Notes

 

date is displayed

Clock battery is exhausted; all settings were restored to their

 

 

when camera is

21

 

default values.

 

turned on.

 

and

 

 

 

 

 

 

Camera settings

 

 

 

 

 

 

 

 

Index

 

reset.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

F8