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Nortel Networks
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IP Phone 1140E
Models:
1140E
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Troubleshooting
Using the Buzz signal
Password
Enabling OnHook Default Path
Connecting the components
Configuring Local Menu options
To reset a meter to zero
Accessing display diagnostics
Setting up a conference call
Enabling HID Commands
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Nortel Communication Server 1000
IP Phone 1140E
User Guide
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Contents
IP Phone 1140E
Page
Revision history
Revision history
Contents
Making a call
Configuring Local Menu options
While away from your desk
Incoming calls
Additional phone features
Additional call features
Talking with more than one person
Working without interruption
169
Using Hospitality features
173
Contents
About the Nortel IP Phone 1140E
Basic features
About the Nortel IP Phone 1140E
IP Phone 1140E
Context-sensitive soft keys are located
Telephone controls
About the Nortel IP Phone 1140E
Use the Enter key, at the center
About the Nortel IP Phone 1140E
About the Nortel IP Phone 1140E
About the Nortel IP Phone 1140E
Telephone display
Call features and Flexible Feature Codes
Using encrypted calling
Security features
Managing your Station Control Password Scpw
To change your Scpw
To turn Password Protection on or off
Highlight New Password
Mode
Enable Password Protection Disable Password Protection
Entering and editing text
Entering text using the IP phone dialpad
Application text entry
Editing text using the soft keys
Entering text using the USB keyboard
USB keyboard function keys during IP Phone calls
Editing soft key description
To edit text with the soft keys
IP Phone 1140E connections
Connecting the components
Before you begin
Connecting the components of the phone
Release the IP Phone 1140E from the stand
Remove the stand cover
Connecting the components
Cable routing tracks and mounting holes
Connecting the components
Telephone Options menu
Configuring Telephone Options
To use the Telephone Options menu
Using the Telephone Options menu
To adjust the volume
Adjusting the volume
Telephone Options menu
Adjusting the display screen contrast
Selecting a language
To adjust the display screen contrast
Language…
To select a language
Selecting date and time format
To select a date and time format
To use Display diagnostics
Accessing display diagnostics
Choosing a local dialpad tone
To choose a local dialpad tone
Viewing IP Phone information
To view diagnostic information
Diagnostics
To view IP Phone information
Configuring the Callers List log
Configuring call log options
To log only unanswered calls
To configure New Call Indication
Configuring New Call Indication
New call indication off New call indication on
To configure Preferred Name Match
Configuring Preferred Name Match
Configuring Area Code Setup
Preferred name match on Preferred name match off
To configure default area codes maximum of three
To edit area code display
Choosing a ring type
Ring type…
To enable or disable Call Timer
Enabling or disabling Call Timer
To select a ring type
Changing feature key labels
Enabling OnHook Default Path
To enable OnHook Default Path
Handsfree enable Headset enable
To rename the labels
To restore the default labels
To configure name display format
Configuring the name display format
To configure Live Dialpad
Configuring Live Dialpad
First name, last name Last name, first name
Configuring Normal mode indication
Configuring Caller ID display order
Number, name default Name, number
Off
Navigation key functions in menus Part 1
Configuring Local Menu options
Enter key
Navigation key functions in menus Part 2
Navigation key functions in Edit mode Part 1
Navigation key functions in dialog boxes
Changing 1. Display Settings
Using the 1. Preferences submenu
Navigation key functions in Edit mode Part 2
Display Settings
Changing 2. Language
To adjust Contrast or Sleep settings
Contrast Sleep
Language
Configuring 3. Headsets
To select the language used in local menus
Selecting Active Headset Devicee
To enable HID Commands
Enabling HID Commands
To select the active headset device
To enable USB headset
Select the Enable HID Commands checkbox
Enabling USB Headset
Configuring Local Menu options
Configuring Local Menu options
Limitations and Advisories
Nortel Mobile Headset Adapter properties
Nortel Mobile Headset Adaptor elements and functions
Configuring 4. Bluetooth
To pair a wireless headset with your phone
Configuring Local Menu options
Configuring Local Menu options
Configuring Local Menu options
Configuring Local Menu options
Configuring Local Menu options
Configuring Local Menu options
Dual Pairing Headsets
To switch between a wired headset and a wireless headset
Interaction with wired headsets
To unpair a wireless headset
Configuring Local Menu options
Using 1. IP Set&DHCP Information
Using the 2. Local Diagnostics submenu
Using 2. Network Diagnostic Tools
Using 3. Ethernet Statistics
Using the 4. Lock Menu
Using the 3. Network Configuration menu
Using 5. USB Devices
USB Devices
Making a call
Using Off-hook dialing
Using On-hook dialing
To discontinue a handsfree call
Using handsfree dialing
To mute a handsfree call
To switch from handset mode to handsfree mode
To switch from handsfree to handset mode
To use a headset
To release a call
Making a call using the Corporate Directory
Using the Directory applications
To switch from handsfree to headset
To search for a specific number
To scroll to a specific number
Making a call using the Personal Directory
To make a call using the Personal Directory
Making a call using the Callers List
To make a call using the Callers List
Callers List
Making a call using the Redial List
Using Predial
To make a call using the Redial List
To use Predial
To edit a Predial number
Using AutoDial
To store an AutoDial number
To use AutoDial
To display an AutoDial number
To call a Ring Again party when you receive notification
Using Ring Again
To activate Ring Again
Enter the Ring Again Activate FFC
Using Speed Call
Using Last Number Redial
To deactivate Ring Again before notification
Press the Ring Again Deactivate FFC
To make a Speed Call
To store a Speed Call number
Press the Speed Call Controller soft key
Using HotLine
Using System Speed Call
Using intercom calling
To make an intercom call
To answer a call
Answering a call
Placing a call on hold
While on an active call
To place a call on hold
To retrieve a call on hold
To transfer a call to a third party
Transferring a call
Directory , Redial List , or Callers List
To use Timed Reminder Recall
Using Timed Reminder Recall
Using Call Park
Using Attendant Recall
To contact the attendant while on a call
To park a call using the Spre code or FFC
System Park DN is enabled to
To park a call on the System Park DN or your own DN
To retrieve a parked call
Displaying incoming calls
Recording a Calling Party Number
To record a caller number for accounting purposes
To use Call Trace while on a call
Tracing a malicious call
To use Call Trace without a Call Trace key
Using Call Pickup
Using Automatic Answerback
Incoming calls
Press the Automatic Answerback key
To answer an incoming call in another call pickup group
Enter the Pickup Ringing Number FFC
Enter the Pickup Directory Number FFC
To answer an incoming call while on another call
Using Call Waiting
To return to the first IP Phone call
If you do not have a Call Waiting key
While away from your desk
Using Call Forward
To forward your calls or change the forward number
Press the Internal Call Forward key
Using Internal Call Forward
Internal Call Forward Activate FFC
To deactivate Internal Call Forward
Using Remote Call Forward
Internal Call Forward Deactivate FFC
To activate Remote Call Forward
To deactivate Remote Call Forward
To lock your IP Phone
Securing your IP Phone
To unlock your IP Phone
Setting up a conference call
Using the Call Join feature
Talking with more than one person
To set up a conference call
To view active conferees
Using Conferee Selectable Display
To disconnect a conferee
Using Group Call
To call group members
To answer a group call
Group Call FFC
To end a group call
Working without interruption
Using Make Set Busy
To activate Make Set Busy
To deactivate Make Set Busy
Using AutoDial Transfer
Additional call features
Using Call Page Connect to make an announcement
Using the Buzz signal
To buzz the IP Phone linked to your IP Phone
To connect to Call
To use Centrex/Exchange Line Switchhook Flash
Using Centrex/Exchange Line Switchhook Flash
Dial the Call Detail Recording FFC
Charging a call or charging a forced call
To charge a call in progress
To charge a call to an account when you transfer a call
Transfer soft key
To use Enhanced Override
Using Enhanced Override
To use Forced Camp-on
Using Forced Camp-on feature
To override a busy signal
Overriding a busy signal
Answering a call camped-on to your extension
Using Radio
Using Privacy Release
To use Privacy Release in an established state
To use Automatic Post-selection
To use Automatic Preselection Meet-me
Dial the Radio Paging Access FFC. The ringback tone sounds
Using Voice Call
To answer a Radio
To respond to a voice call
To make a voice call
Using the Personal Directory
Additional phone features
To add an entry
To edit an entry
To search for an entry
To delete an entry
Using the Callers List
To dial an entry
To delete the entire Callers List
Using the Redial List
To delete the entire Redial List
Virtual Office connection availability
Using Virtual Office
Logging in to Virtual Office
Using Virtual Office on your Remote IP Phone
Logged in to an IP Phone 1140E
Logged in to an IP Phone 1140E using an IP Softphone
Using Virtual Office on your Office IP Phone
Office phone displays the message Logged Out
To log out from a Remote IP Phone
Logging out of Virtual Office
Troubleshooting Virtual Office Part 1
Troubleshooting Virtual Office
Troubleshooting Virtual Office Part 2
Troubleshooting Virtual Office Part 3
Using Media Gateway 1000B
Normal Mode
Local Mode
Using Resume Normal Mode
Using Test Local Mode
Troubleshooting MG 1000B
Troubleshooting MG 1000B
Configuring Automatic Wake-Up
Using Hospitality features
To enter the time for an Automatic Wake-Up call
Dial the Automatic Wake-Up Request
Dial the Automatic Wake-Up Quit FFC
To cancel an Automatic Wake-Up call
To verify the time for the Automatic Wake-Up call
Dial the Automatic Wake-Up Verify
To read meters
Activating Message Registration
Press the Message Registration key
To change a meter
To reset a meter to zero
Using Maid Identification
To enter cleaning status
To display the status of a room
Displaying Room Status
Changing the status of a room
159
Accessing External Server Applications
Flexible Feature Codes
Flexible Feature Codes FFCs
Flexible Feature Codes FFCs 162
Regulatory and safety information
Jurisdiction Standard Description
EMC compliance Part 1
EMC compliance Part 2
Safety compliance
Other
DenAn regulatory notice for Japan
Regulatory and safety information 168
Terms you should know
Information display
171
172
Index
174
175
Index 176
Page
Legal Notice
