Charging a call or charging a forced call | Nortel Networks 1140E

Additional call features

Charging a call or charging a forced call

Use the Call Charge feature to charge a call to a specific account. The Forced Charge feature charges long-distance calls from an IP Phone restricted to local calls.

To charge a local or long-distance call to an account before you dial:

	1.	Lift the handset.
Charge	2.	Choose one of the following:
		— Press the Charge soft key.
		— Dial the Call Detail Recording FFC.
	3.	Dial the charge account number.
	4.	When the dial tone sounds, dial the
		number.

To charge a call in progress:

		1. Choose one of the following:
Trans	Conf	—	Press the Transfer soft key.
	or	—	Press the Conference soft key.
		—	Press the Conference soft key.

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Nortel Networks 1140E manual Charging a call or charging a forced call, Dial the Call Detail Recording FFC

Contents

IP Phone 1140E Page Revision history Revision history Contents Configuring Local Menu options Making a call Incoming calls While away from your desk Additional call features Additional phone featuresTalking with more than one person Working without interruption 169 Using Hospitality features173 Contents Basic features About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E IP Phone 1140E Telephone controls Context-sensitive soft keys are located About the Nortel IP Phone 1140E Use the Enter key, at the center About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Call features and Flexible Feature Codes Telephone display Security features Using encrypted callingManaging your Station Control Password Scpw To change your Scpw Highlight New Password To turn Password Protection on or off Enable Password Protection Disable Password Protection Mode Entering and editing text Entering text using the IP phone dialpadApplication text entry Editing text using the soft keys Entering text using the USB keyboardUSB keyboard function keys during IP Phone calls To edit text with the soft keys Editing soft key description Connecting the components IP Phone 1140E connections Connecting the components of the phone Before you begin Release the IP Phone 1140E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Configuring Telephone Options Telephone Options menu Using the Telephone Options menu To use the Telephone Options menu To adjust the volume Adjusting the volumeTelephone Options menu Adjusting the display screen contrast Selecting a language To adjust the display screen contrastLanguage… To select a language Selecting date and time formatTo select a date and time format To use Display diagnostics Accessing display diagnosticsChoosing a local dialpad tone Viewing IP Phone information To choose a local dialpad tone To view diagnostic information DiagnosticsTo view IP Phone information Configuring the Callers List log Configuring call log optionsTo log only unanswered calls To configure New Call Indication Configuring New Call IndicationNew call indication off New call indication on Configuring Preferred Name Match To configure Preferred Name MatchConfiguring Area Code Setup Preferred name match on Preferred name match off To configure default area codes maximum of three To edit area code display Choosing a ring typeRing type… To enable or disable Call Timer Enabling or disabling Call TimerTo select a ring type Enabling OnHook Default Path Changing feature key labelsTo enable OnHook Default Path Handsfree enable Headset enable To restore the default labels To rename the labels Configuring the name display format To configure name display format To configure Live Dialpad Configuring Live DialpadFirst name, last name Last name, first name Configuring Normal mode indication Configuring Caller ID display orderNumber, name default Name, number Off Navigation key functions in menus Part 1 Configuring Local Menu optionsEnter key Navigation key functions in menus Part 2 Navigation key functions in Edit mode Part 1Navigation key functions in dialog boxes Using the 1. Preferences submenu Changing 1. Display SettingsNavigation key functions in Edit mode Part 2 Display Settings Changing 2. Language To adjust Contrast or Sleep settingsContrast Sleep Configuring 3. Headsets LanguageTo select the language used in local menus Selecting Active Headset Devicee To enable HID Commands Enabling HID CommandsTo select the active headset device To enable USB headset Select the Enable HID Commands checkboxEnabling USB Headset Configuring Local Menu options Configuring Local Menu options Limitations and Advisories Nortel Mobile Headset Adapter properties Configuring 4. Bluetooth Nortel Mobile Headset Adaptor elements and functions To pair a wireless headset with your phone Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Dual Pairing Headsets Interaction with wired headsets To switch between a wired headset and a wireless headset To unpair a wireless headset Configuring Local Menu options Using the 2. Local Diagnostics submenu Using 1. IP Set&DHCP InformationUsing 2. Network Diagnostic Tools Using 3. Ethernet Statistics Using the 3. Network Configuration menu Using the 4. Lock MenuUsing 5. USB Devices USB Devices Using Off-hook dialing Making a call Using On-hook dialing To discontinue a handsfree call Using handsfree dialingTo mute a handsfree call To switch from handsfree to handset mode To switch from handset mode to handsfree modeTo use a headset To release a call Using the Directory applications Making a call using the Corporate DirectoryTo switch from handsfree to headset To search for a specific number Making a call using the Personal Directory To scroll to a specific number Making a call using the Callers List To make a call using the Personal DirectoryTo make a call using the Callers List Callers List Using Predial Making a call using the Redial ListTo make a call using the Redial List To use Predial To edit a Predial number Using AutoDialTo store an AutoDial number To display an AutoDial number To use AutoDial Using Ring Again To call a Ring Again party when you receive notificationTo activate Ring Again Enter the Ring Again Activate FFC Using Last Number Redial Using Speed CallTo deactivate Ring Again before notification Press the Ring Again Deactivate FFC To make a Speed Call To store a Speed Call numberPress the Speed Call Controller soft key Using HotLine Using System Speed CallUsing intercom calling To make an intercom call Answering a call To answer a call While on an active call Placing a call on holdTo place a call on hold To retrieve a call on hold To transfer a call to a third party Transferring a callDirectory , Redial List , or Callers List Using Timed Reminder Recall To use Timed Reminder Recall Using Call Park Using Attendant RecallTo contact the attendant while on a call To park a call using the Spre code or FFC System Park DN is enabled toTo park a call on the System Park DN or your own DN To retrieve a parked call Displaying incoming calls Recording a Calling Party NumberTo record a caller number for accounting purposes To use Call Trace while on a call Tracing a malicious callTo use Call Trace without a Call Trace key Using Automatic Answerback Using Call PickupIncoming calls Press the Automatic Answerback key To answer an incoming call in another call pickup group Enter the Pickup Ringing Number FFCEnter the Pickup Directory Number FFC To answer an incoming call while on another call Using Call WaitingTo return to the first IP Phone call If you do not have a Call Waiting key While away from your desk Using Call ForwardTo forward your calls or change the forward number Press the Internal Call Forward key Using Internal Call ForwardInternal Call Forward Activate FFC Using Remote Call Forward To deactivate Internal Call ForwardInternal Call Forward Deactivate FFC To activate Remote Call Forward To deactivate Remote Call Forward Securing your IP Phone To lock your IP Phone To unlock your IP Phone Setting up a conference call Using the Call Join featureTalking with more than one person To set up a conference call Using Conferee Selectable Display To view active conferees To disconnect a conferee Using Group CallTo call group members Group Call FFC To answer a group call To end a group call Using Make Set Busy Working without interruptionTo activate Make Set Busy To deactivate Make Set Busy Additional call features Using AutoDial Transfer Using the Buzz signal Using Call Page Connect to make an announcementTo buzz the IP Phone linked to your IP Phone To connect to Call Using Centrex/Exchange Line Switchhook Flash To use Centrex/Exchange Line Switchhook Flash Dial the Call Detail Recording FFC Charging a call or charging a forced callTo charge a call in progress To charge a call to an account when you transfer a call Transfer soft key Using Enhanced Override To use Enhanced Override Using Forced Camp-on feature To use Forced Camp-on To override a busy signal Overriding a busy signalAnswering a call camped-on to your extension Using Radio Using Privacy ReleaseTo use Privacy Release in an established state To use Automatic Preselection Meet-me To use Automatic Post-selection Dial the Radio Paging Access FFC. The ringback tone sounds Using Voice CallTo answer a Radio To make a voice call To respond to a voice call Using the Personal Directory Additional phone featuresTo add an entry To edit an entry To delete an entry To search for an entry Using the Callers List To dial an entry Using the Redial List To delete the entire Callers List To delete the entire Redial List Using Virtual Office Virtual Office connection availability Logging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1140E Using Virtual Office on your Office IP Phone Logged in to an IP Phone 1140E using an IP Softphone Office phone displays the message Logged Out Logging out of Virtual Office To log out from a Remote IP Phone Troubleshooting Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Part 2 Using Media Gateway 1000B Troubleshooting Virtual Office Part 3Normal Mode Local Mode Using Test Local Mode Using Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Using Hospitality features Configuring Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request To cancel an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCTo verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up Verify Activating Message Registration To read metersPress the Message Registration key To change a meter To reset a meter to zero Using Maid IdentificationTo enter cleaning status Displaying Room Status To display the status of a room Changing the status of a room 159 Accessing External Server Applications Flexible Feature Codes FFCs Flexible Feature Codes Flexible Feature Codes FFCs 162 Regulatory and safety information EMC compliance Part 1 Jurisdiction Standard Description Safety compliance EMC compliance Part 2 Other DenAn regulatory notice for Japan Regulatory and safety information 168 Terms you should know Information display 171 172 Index 174 175 Index 176 Page Legal Notice