Additional phone features
Table 9: Troubleshooting Virtual Office (Part 3 of 3)
Displayed | Probable Cause | Actions | |
Message | |||
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| ||
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| |
Server | Network problem. | Notify system | |
Unreachable (1) |
| administrator if the | |
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| problem persists. | |
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| |
Server | Network problem. | Notify system | |
Unreachable (2) |
| administrator if the | |
|
| problem persists. | |
|
|
|
Using Media Gateway 1000B
The Media Gateway 1000B (MG 1000B) provides a means of extending CS 1000 Release 4.5 features to one or more remotely located branch offices using the Branch Office feature. A branch office is a remote location in the network where IP Phones, PSTN access, and TDM IP Phones are located. Contact your system administrator to see if these functions are available for your use.
The Media Gateway 1000B (MG 1000B) IP Phone can operate in Normal or Local Mode.
Normal Mode
The IP Phone registers with the Main Office and receives IP Phone services from the Main Office. At any time while using Normal Mode, you can check Local Mode functionality (make and receive calls) by enabling Local Mode and returning to Normal Mode. After testing, you can return to Normal Mode (see “Using Resume Normal Mode” on page 151) or wait for 10 minutes.
Local Mode
If the WAN connection goes down, the IP Phone loses communication with the Main Office TPS. It then registers with the MG 1000B and receives IP Phone services from the MG 1000B. Features such as Personal Directory, Redial List, and Callers List are not available when
operating in Local Mode. When in Local Mode, the IP Phone displays the message LOCAL MODE.
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