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Nortel Networks 1140E manual Recording a Calling Party Number, Displaying incoming calls

Models: 1140E

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While on an active call

Recording a Calling Party Number

Use the Calling Party Number feature to record a caller number, or to charge a call to an account number, during an established call.

To record a caller number for accounting purposes:

Cparty

Cparty

1.Press the Call Party soft key. The caller is placed on hold.

2.Dial a charge account number or the caller number.

Note: For information on using the Charge soft key, see “Charging a call or charging a forced call” on page 124.

3.Press the Call Party soft key to return to the call.

Displaying incoming calls

Use the Display feature to display a second incoming caller number and name (if available) during an active call, without interfering with the call in progress.

To view the information on an incoming call while on a call in progress:

Display

1. Press the Display key.

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Nortel Networks 1140E manual Recording a Calling Party Number, Displaying incoming calls

Contents

IP Phone 1140E Page Revision history Revision history Contents Configuring Local Menu options Making a callIncoming calls While away from your deskTalking with more than one person Additional call featuresAdditional phone features Working without interruptionUsing Hospitality features 169173 Contents Basic features About the Nortel IP Phone 1140EAbout the Nortel IP Phone 1140E IP Phone 1140E Telephone controls Context-sensitive soft keys are locatedAbout the Nortel IP Phone 1140E Use the Enter key, at the center About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Call features and Flexible Feature Codes Telephone displayManaging your Station Control Password Scpw Security featuresUsing encrypted calling To change your ScpwHighlight New Password To turn Password Protection on or offEnable Password Protection Disable Password Protection ModeEntering text using the IP phone dialpad Entering and editing textApplication text entry Entering text using the USB keyboard Editing text using the soft keysUSB keyboard function keys during IP Phone calls To edit text with the soft keys Editing soft key descriptionConnecting the components IP Phone 1140E connectionsConnecting the components of the phone Before you beginRelease the IP Phone 1140E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Configuring Telephone Options Telephone Options menuUsing the Telephone Options menu To use the Telephone Options menuAdjusting the volume To adjust the volumeTelephone Options menu Adjusting the display screen contrast To adjust the display screen contrast Selecting a languageLanguage… Selecting date and time format To select a languageTo select a date and time format Accessing display diagnostics To use Display diagnosticsChoosing a local dialpad tone Viewing IP Phone information To choose a local dialpad toneDiagnostics To view diagnostic informationTo view IP Phone information Configuring call log options Configuring the Callers List logTo log only unanswered calls Configuring New Call Indication To configure New Call IndicationNew call indication off New call indication on Configuring Area Code Setup Configuring Preferred Name MatchTo configure Preferred Name Match Preferred name match on Preferred name match offTo configure default area codes maximum of three Choosing a ring type To edit area code displayRing type… Enabling or disabling Call Timer To enable or disable Call TimerTo select a ring type To enable OnHook Default Path Enabling OnHook Default PathChanging feature key labels Handsfree enable Headset enableTo restore the default labels To rename the labelsConfiguring the name display format To configure name display formatConfiguring Live Dialpad To configure Live DialpadFirst name, last name Last name, first name Configuring Caller ID display order Configuring Normal mode indicationNumber, name default Name, number Off Configuring Local Menu options Navigation key functions in menus Part 1Enter key Navigation key functions in Edit mode Part 1 Navigation key functions in menus Part 2Navigation key functions in dialog boxes Navigation key functions in Edit mode Part 2 Using the 1. Preferences submenuChanging 1. Display Settings Display SettingsTo adjust Contrast or Sleep settings Changing 2. LanguageContrast Sleep To select the language used in local menus Configuring 3. HeadsetsLanguage Selecting Active Headset DeviceeEnabling HID Commands To enable HID CommandsTo select the active headset device Select the Enable HID Commands checkbox To enable USB headsetEnabling USB Headset Configuring Local Menu options Configuring Local Menu options Limitations and Advisories Nortel Mobile Headset Adapter properties Configuring 4. Bluetooth Nortel Mobile Headset Adaptor elements and functionsTo pair a wireless headset with your phone Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Dual Pairing Headsets Interaction with wired headsets To switch between a wired headset and a wireless headsetTo unpair a wireless headset Configuring Local Menu options Using 2. Network Diagnostic Tools Using the 2. Local Diagnostics submenuUsing 1. IP Set&DHCP Information Using 3. Ethernet StatisticsUsing 5. USB Devices Using the 3. Network Configuration menuUsing the 4. Lock Menu USB DevicesUsing Off-hook dialing Making a callUsing On-hook dialing Using handsfree dialing To discontinue a handsfree callTo mute a handsfree call To use a headset To switch from handsfree to handset modeTo switch from handset mode to handsfree mode To release a callTo switch from handsfree to headset Using the Directory applicationsMaking a call using the Corporate Directory To search for a specific numberMaking a call using the Personal Directory To scroll to a specific numberTo make a call using the Callers List Making a call using the Callers ListTo make a call using the Personal Directory Callers ListTo make a call using the Redial List Using PredialMaking a call using the Redial List To use PredialUsing AutoDial To edit a Predial numberTo store an AutoDial number To display an AutoDial number To use AutoDialTo activate Ring Again Using Ring AgainTo call a Ring Again party when you receive notification Enter the Ring Again Activate FFCTo deactivate Ring Again before notification Using Last Number RedialUsing Speed Call Press the Ring Again Deactivate FFCTo store a Speed Call number To make a Speed CallPress the Speed Call Controller soft key Using System Speed Call Using HotLineUsing intercom calling To make an intercom call Answering a call To answer a callTo place a call on hold While on an active callPlacing a call on hold To retrieve a call on holdTransferring a call To transfer a call to a third partyDirectory , Redial List , or Callers List Using Timed Reminder Recall To use Timed Reminder RecallUsing Attendant Recall Using Call ParkTo contact the attendant while on a call System Park DN is enabled to To park a call using the Spre code or FFCTo park a call on the System Park DN or your own DN To retrieve a parked call Recording a Calling Party Number Displaying incoming callsTo record a caller number for accounting purposes Tracing a malicious call To use Call Trace while on a callTo use Call Trace without a Call Trace key Incoming calls Using Automatic AnswerbackUsing Call Pickup Press the Automatic Answerback keyEnter the Pickup Ringing Number FFC To answer an incoming call in another call pickup groupEnter the Pickup Directory Number FFC Using Call Waiting To answer an incoming call while on another callTo return to the first IP Phone call If you do not have a Call Waiting key Using Call Forward While away from your deskTo forward your calls or change the forward number Using Internal Call Forward Press the Internal Call Forward keyInternal Call Forward Activate FFC Internal Call Forward Deactivate FFC Using Remote Call ForwardTo deactivate Internal Call Forward To activate Remote Call ForwardTo deactivate Remote Call Forward Securing your IP Phone To lock your IP PhoneTo unlock your IP Phone Using the Call Join feature Setting up a conference callTalking with more than one person To set up a conference call Using Conferee Selectable Display To view active confereesUsing Group Call To disconnect a confereeTo call group members Group Call FFC To answer a group callTo end a group call To activate Make Set Busy Using Make Set BusyWorking without interruption To deactivate Make Set BusyAdditional call features Using AutoDial TransferTo buzz the IP Phone linked to your IP Phone Using the Buzz signalUsing Call Page Connect to make an announcement To connect to CallUsing Centrex/Exchange Line Switchhook Flash To use Centrex/Exchange Line Switchhook FlashCharging a call or charging a forced call Dial the Call Detail Recording FFCTo charge a call in progress To charge a call to an account when you transfer a call Transfer soft key Using Enhanced Override To use Enhanced OverrideUsing Forced Camp-on feature To use Forced Camp-onOverriding a busy signal To override a busy signalAnswering a call camped-on to your extension Using Privacy Release Using RadioTo use Privacy Release in an established state To use Automatic Preselection Meet-me To use Automatic Post-selectionUsing Voice Call Dial the Radio Paging Access FFC. The ringback tone soundsTo answer a Radio To make a voice call To respond to a voice callAdditional phone features Using the Personal DirectoryTo add an entry To edit an entry To delete an entry To search for an entryUsing the Callers List To dial an entry Using the Redial List To delete the entire Callers ListTo delete the entire Redial List Using Virtual Office Virtual Office connection availabilityLogging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1140E Using Virtual Office on your Office IP Phone Logged in to an IP Phone 1140E using an IP SoftphoneOffice phone displays the message Logged Out Logging out of Virtual Office To log out from a Remote IP PhoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local ModeUsing Test Local Mode Using Resume Normal ModeTroubleshooting MG 1000B Troubleshooting MG 1000BTo enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up Dial the Automatic Wake-Up RequestTo verify the time for the Automatic Wake-Up call To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Dial the Automatic Wake-Up VerifyPress the Message Registration key Activating Message RegistrationTo read meters To change a meterUsing Maid Identification To reset a meter to zeroTo enter cleaning status Displaying Room Status To display the status of a roomChanging the status of a room 159 Accessing External Server Applications Flexible Feature Codes FFCs Flexible Feature CodesFlexible Feature Codes FFCs 162 Regulatory and safety information EMC compliance Part 1 Jurisdiction Standard DescriptionSafety compliance EMC compliance Part 2Other DenAn regulatory notice for Japan Regulatory and safety information 168 Terms you should know Information display 171 172 Index 174 175 Index 176 Page Legal Notice