Diagnostics, To view IP Phone information | Nortel Networks 1140E

Configuring Telephone Options

To view IP Phone information:

	1.	Press the Up/Down navigation keys to
		scroll through the list to view IP Phone
		information.
Cancel	2.	Press the Cancel soft key to return to
		the Telephone Options menu.

Diagnostics

The Diagnostics option displays the following phone-specific information:

•Diag Tools (Ping, do Route Traces)

•EtherStats (Speed, Auto Neg, CRC Errors, Collision)

•IP Stats (Packet Info)

•RUDP Stats (Message receive or transmit)

•QOS Stats

To view diagnostic information, press the Services key, select Telephone Options, and select Diagnostics.

To view diagnostic information:

	1.	Press the Up/Down navigation keys to
		scroll through the list of diagnostic
		information.
Cancel	2.	Press the Cancel soft key to return to
		the Telephone Options menu.

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Nortel Networks 1140E manual Diagnostics, To view IP Phone information, To view diagnostic information

Contents

IP Phone 1140E Page Revision history Revision history Contents Configuring Local Menu options Making a call Incoming calls While away from your desk Talking with more than one person Additional call featuresAdditional phone features Working without interruption Using Hospitality features 169173 Contents Basic features About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E IP Phone 1140E Telephone controls Context-sensitive soft keys are located About the Nortel IP Phone 1140E Use the Enter key, at the center About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Call features and Flexible Feature Codes Telephone display Managing your Station Control Password Scpw Security featuresUsing encrypted calling To change your Scpw Highlight New Password To turn Password Protection on or off Enable Password Protection Disable Password Protection Mode Entering text using the IP phone dialpad Entering and editing textApplication text entry Entering text using the USB keyboard Editing text using the soft keysUSB keyboard function keys during IP Phone calls To edit text with the soft keys Editing soft key description Connecting the components IP Phone 1140E connections Connecting the components of the phone Before you begin Release the IP Phone 1140E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Configuring Telephone Options Telephone Options menu Using the Telephone Options menu To use the Telephone Options menu Adjusting the volume To adjust the volumeTelephone Options menu Adjusting the display screen contrast To adjust the display screen contrast Selecting a languageLanguage… Selecting date and time format To select a languageTo select a date and time format Accessing display diagnostics To use Display diagnosticsChoosing a local dialpad tone Viewing IP Phone information To choose a local dialpad tone Diagnostics To view diagnostic informationTo view IP Phone information Configuring call log options Configuring the Callers List logTo log only unanswered calls Configuring New Call Indication To configure New Call IndicationNew call indication off New call indication on Configuring Area Code Setup Configuring Preferred Name MatchTo configure Preferred Name Match Preferred name match on Preferred name match off To configure default area codes maximum of three Choosing a ring type To edit area code displayRing type… Enabling or disabling Call Timer To enable or disable Call TimerTo select a ring type To enable OnHook Default Path Enabling OnHook Default PathChanging feature key labels Handsfree enable Headset enable To restore the default labels To rename the labels Configuring the name display format To configure name display format Configuring Live Dialpad To configure Live DialpadFirst name, last name Last name, first name Configuring Caller ID display order Configuring Normal mode indicationNumber, name default Name, number Off Configuring Local Menu options Navigation key functions in menus Part 1Enter key Navigation key functions in Edit mode Part 1 Navigation key functions in menus Part 2Navigation key functions in dialog boxes Navigation key functions in Edit mode Part 2 Using the 1. Preferences submenuChanging 1. Display Settings Display Settings To adjust Contrast or Sleep settings Changing 2. LanguageContrast Sleep To select the language used in local menus Configuring 3. HeadsetsLanguage Selecting Active Headset Devicee Enabling HID Commands To enable HID CommandsTo select the active headset device Select the Enable HID Commands checkbox To enable USB headsetEnabling USB Headset Configuring Local Menu options Configuring Local Menu options Limitations and Advisories Nortel Mobile Headset Adapter properties Configuring 4. Bluetooth Nortel Mobile Headset Adaptor elements and functions To pair a wireless headset with your phone Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Dual Pairing Headsets Interaction with wired headsets To switch between a wired headset and a wireless headset To unpair a wireless headset Configuring Local Menu options Using 2. Network Diagnostic Tools Using the 2. Local Diagnostics submenuUsing 1. IP Set&DHCP Information Using 3. Ethernet Statistics Using 5. USB Devices Using the 3. Network Configuration menuUsing the 4. Lock Menu USB Devices Using Off-hook dialing Making a call Using On-hook dialing Using handsfree dialing To discontinue a handsfree callTo mute a handsfree call To use a headset To switch from handsfree to handset modeTo switch from handset mode to handsfree mode To release a call To switch from handsfree to headset Using the Directory applicationsMaking a call using the Corporate Directory To search for a specific number Making a call using the Personal Directory To scroll to a specific number To make a call using the Callers List Making a call using the Callers ListTo make a call using the Personal Directory Callers List To make a call using the Redial List Using PredialMaking a call using the Redial List To use Predial Using AutoDial To edit a Predial numberTo store an AutoDial number To display an AutoDial number To use AutoDial To activate Ring Again Using Ring AgainTo call a Ring Again party when you receive notification Enter the Ring Again Activate FFC To deactivate Ring Again before notification Using Last Number RedialUsing Speed Call Press the Ring Again Deactivate FFC To store a Speed Call number To make a Speed CallPress the Speed Call Controller soft key Using System Speed Call Using HotLineUsing intercom calling To make an intercom call Answering a call To answer a call To place a call on hold While on an active callPlacing a call on hold To retrieve a call on hold Transferring a call To transfer a call to a third partyDirectory , Redial List , or Callers List Using Timed Reminder Recall To use Timed Reminder Recall Using Attendant Recall Using Call ParkTo contact the attendant while on a call System Park DN is enabled to To park a call using the Spre code or FFCTo park a call on the System Park DN or your own DN To retrieve a parked call Recording a Calling Party Number Displaying incoming callsTo record a caller number for accounting purposes Tracing a malicious call To use Call Trace while on a callTo use Call Trace without a Call Trace key Incoming calls Using Automatic AnswerbackUsing Call Pickup Press the Automatic Answerback key Enter the Pickup Ringing Number FFC To answer an incoming call in another call pickup groupEnter the Pickup Directory Number FFC Using Call Waiting To answer an incoming call while on another callTo return to the first IP Phone call If you do not have a Call Waiting key Using Call Forward While away from your deskTo forward your calls or change the forward number Using Internal Call Forward Press the Internal Call Forward keyInternal Call Forward Activate FFC Internal Call Forward Deactivate FFC Using Remote Call ForwardTo deactivate Internal Call Forward To activate Remote Call Forward To deactivate Remote Call Forward Securing your IP Phone To lock your IP Phone To unlock your IP Phone Using the Call Join feature Setting up a conference callTalking with more than one person To set up a conference call Using Conferee Selectable Display To view active conferees Using Group Call To disconnect a confereeTo call group members Group Call FFC To answer a group call To end a group call To activate Make Set Busy Using Make Set BusyWorking without interruption To deactivate Make Set Busy Additional call features Using AutoDial Transfer To buzz the IP Phone linked to your IP Phone Using the Buzz signalUsing Call Page Connect to make an announcement To connect to Call Using Centrex/Exchange Line Switchhook Flash To use Centrex/Exchange Line Switchhook Flash Charging a call or charging a forced call Dial the Call Detail Recording FFCTo charge a call in progress To charge a call to an account when you transfer a call Transfer soft key Using Enhanced Override To use Enhanced Override Using Forced Camp-on feature To use Forced Camp-on Overriding a busy signal To override a busy signalAnswering a call camped-on to your extension Using Privacy Release Using RadioTo use Privacy Release in an established state To use Automatic Preselection Meet-me To use Automatic Post-selection Using Voice Call Dial the Radio Paging Access FFC. The ringback tone soundsTo answer a Radio To make a voice call To respond to a voice call Additional phone features Using the Personal DirectoryTo add an entry To edit an entry To delete an entry To search for an entry Using the Callers List To dial an entry Using the Redial List To delete the entire Callers List To delete the entire Redial List Using Virtual Office Virtual Office connection availability Logging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1140E Using Virtual Office on your Office IP Phone Logged in to an IP Phone 1140E using an IP Softphone Office phone displays the message Logged Out Logging out of Virtual Office To log out from a Remote IP Phone Troubleshooting Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local Mode Using Test Local Mode Using Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B To enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up Dial the Automatic Wake-Up Request To verify the time for the Automatic Wake-Up call To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Dial the Automatic Wake-Up Verify Press the Message Registration key Activating Message RegistrationTo read meters To change a meter Using Maid Identification To reset a meter to zeroTo enter cleaning status Displaying Room Status To display the status of a room Changing the status of a room 159 Accessing External Server Applications Flexible Feature Codes FFCs Flexible Feature Codes Flexible Feature Codes FFCs 162 Regulatory and safety information EMC compliance Part 1 Jurisdiction Standard Description Safety compliance EMC compliance Part 2 Other DenAn regulatory notice for Japan Regulatory and safety information 168 Terms you should know Information display 171 172 Index 174 175 Index 176 Page Legal Notice