Tracing a malicious call | Nortel Networks 1140E specs

While on an active call

2.Press the flashing line (DN) key. The call waiting information appears.

If you are using another feature key, you can use the Display key to access information associated with those feature keys.

Tracing a malicious call

Use the Call Trace feature to trace nuisance calls within your system.

This feature is not enabled on all IP Phone 1140Es. Contact your system administrator to configure this feature on your IP Phone.

To use Call Trace while on a call:

CallTrace

Press the Call Trace key.

To use Call Trace without a Call Trace key:

		1. Choose one of the following:
Trans	Conf	—	Press the Transfer soft key.
	or	—	Press the Conference soft key.
		—	Press the Conference soft key.

2.Dial the SPRE code followed by 83 or dial the Call Trace FFC to automatically reconnect.

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Nortel Networks 1140E manual Tracing a malicious call, To use Call Trace while on a call

Contents

IP Phone 1140E Page Revision history Revision history Contents Making a call Configuring Local Menu options While away from your desk Incoming calls Working without interruption Additional call featuresAdditional phone features Talking with more than one person 169 Using Hospitality features173 Contents About the Nortel IP Phone 1140E Basic features About the Nortel IP Phone 1140E IP Phone 1140E Context-sensitive soft keys are located Telephone controls About the Nortel IP Phone 1140E Use the Enter key, at the center About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Telephone display Call features and Flexible Feature Codes To change your Scpw Security featuresUsing encrypted calling Managing your Station Control Password Scpw To turn Password Protection on or off Highlight New Password Mode Enable Password Protection Disable Password Protection Entering and editing text Entering text using the IP phone dialpadApplication text entry Editing text using the soft keys Entering text using the USB keyboardUSB keyboard function keys during IP Phone calls Editing soft key description To edit text with the soft keys IP Phone 1140E connections Connecting the components Before you begin Connecting the components of the phone Release the IP Phone 1140E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Telephone Options menu Configuring Telephone Options To use the Telephone Options menu Using the Telephone Options menu To adjust the volume Adjusting the volumeTelephone Options menu Adjusting the display screen contrast Selecting a language To adjust the display screen contrastLanguage… To select a language Selecting date and time formatTo select a date and time format To use Display diagnostics Accessing display diagnosticsChoosing a local dialpad tone To choose a local dialpad tone Viewing IP Phone information To view diagnostic information DiagnosticsTo view IP Phone information Configuring the Callers List log Configuring call log optionsTo log only unanswered calls To configure New Call Indication Configuring New Call IndicationNew call indication off New call indication on Preferred name match on Preferred name match off Configuring Preferred Name MatchTo configure Preferred Name Match Configuring Area Code Setup To configure default area codes maximum of three To edit area code display Choosing a ring typeRing type… To enable or disable Call Timer Enabling or disabling Call TimerTo select a ring type Handsfree enable Headset enable Enabling OnHook Default PathChanging feature key labels To enable OnHook Default Path To rename the labels To restore the default labels To configure name display format Configuring the name display format To configure Live Dialpad Configuring Live DialpadFirst name, last name Last name, first name Configuring Normal mode indication Configuring Caller ID display orderNumber, name default Name, number Off Navigation key functions in menus Part 1 Configuring Local Menu optionsEnter key Navigation key functions in menus Part 2 Navigation key functions in Edit mode Part 1Navigation key functions in dialog boxes Display Settings Using the 1. Preferences submenuChanging 1. Display Settings Navigation key functions in Edit mode Part 2 Changing 2. Language To adjust Contrast or Sleep settingsContrast Sleep Selecting Active Headset Devicee Configuring 3. HeadsetsLanguage To select the language used in local menus To enable HID Commands Enabling HID CommandsTo select the active headset device To enable USB headset Select the Enable HID Commands checkboxEnabling USB Headset Configuring Local Menu options Configuring Local Menu options Limitations and Advisories Nortel Mobile Headset Adapter properties Nortel Mobile Headset Adaptor elements and functions Configuring 4. Bluetooth To pair a wireless headset with your phone Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Dual Pairing Headsets To switch between a wired headset and a wireless headset Interaction with wired headsets To unpair a wireless headset Configuring Local Menu options Using 3. Ethernet Statistics Using the 2. Local Diagnostics submenuUsing 1. IP Set&DHCP Information Using 2. Network Diagnostic Tools USB Devices Using the 3. Network Configuration menuUsing the 4. Lock Menu Using 5. USB Devices Making a call Using Off-hook dialing Using On-hook dialing To discontinue a handsfree call Using handsfree dialingTo mute a handsfree call To release a call To switch from handsfree to handset modeTo switch from handset mode to handsfree mode To use a headset To search for a specific number Using the Directory applicationsMaking a call using the Corporate Directory To switch from handsfree to headset To scroll to a specific number Making a call using the Personal Directory Callers List Making a call using the Callers ListTo make a call using the Personal Directory To make a call using the Callers List To use Predial Using PredialMaking a call using the Redial List To make a call using the Redial List To edit a Predial number Using AutoDialTo store an AutoDial number To use AutoDial To display an AutoDial number Enter the Ring Again Activate FFC Using Ring AgainTo call a Ring Again party when you receive notification To activate Ring Again Press the Ring Again Deactivate FFC Using Last Number RedialUsing Speed Call To deactivate Ring Again before notification To make a Speed Call To store a Speed Call numberPress the Speed Call Controller soft key Using HotLine Using System Speed CallUsing intercom calling To make an intercom call To answer a call Answering a call To retrieve a call on hold While on an active callPlacing a call on hold To place a call on hold To transfer a call to a third party Transferring a callDirectory , Redial List , or Callers List To use Timed Reminder Recall Using Timed Reminder Recall Using Call Park Using Attendant RecallTo contact the attendant while on a call To park a call using the Spre code or FFC System Park DN is enabled toTo park a call on the System Park DN or your own DN To retrieve a parked call Displaying incoming calls Recording a Calling Party NumberTo record a caller number for accounting purposes To use Call Trace while on a call Tracing a malicious callTo use Call Trace without a Call Trace key Press the Automatic Answerback key Using Automatic AnswerbackUsing Call Pickup Incoming calls To answer an incoming call in another call pickup group Enter the Pickup Ringing Number FFCEnter the Pickup Directory Number FFC To answer an incoming call while on another call Using Call WaitingTo return to the first IP Phone call If you do not have a Call Waiting key While away from your desk Using Call ForwardTo forward your calls or change the forward number Press the Internal Call Forward key Using Internal Call ForwardInternal Call Forward Activate FFC To activate Remote Call Forward Using Remote Call ForwardTo deactivate Internal Call Forward Internal Call Forward Deactivate FFC To deactivate Remote Call Forward To lock your IP Phone Securing your IP Phone To unlock your IP Phone Setting up a conference call Using the Call Join featureTalking with more than one person To set up a conference call To view active conferees Using Conferee Selectable Display To disconnect a conferee Using Group CallTo call group members To answer a group call Group Call FFC To end a group call To deactivate Make Set Busy Using Make Set BusyWorking without interruption To activate Make Set Busy Using AutoDial Transfer Additional call features To connect to Call Using the Buzz signalUsing Call Page Connect to make an announcement To buzz the IP Phone linked to your IP Phone To use Centrex/Exchange Line Switchhook Flash Using Centrex/Exchange Line Switchhook Flash Dial the Call Detail Recording FFC Charging a call or charging a forced callTo charge a call in progress To charge a call to an account when you transfer a call Transfer soft key To use Enhanced Override Using Enhanced Override To use Forced Camp-on Using Forced Camp-on feature To override a busy signal Overriding a busy signalAnswering a call camped-on to your extension Using Radio Using Privacy ReleaseTo use Privacy Release in an established state To use Automatic Post-selection To use Automatic Preselection Meet-me Dial the Radio Paging Access FFC. The ringback tone sounds Using Voice CallTo answer a Radio To respond to a voice call To make a voice call Using the Personal Directory Additional phone featuresTo add an entry To edit an entry To search for an entry To delete an entry Using the Callers List To dial an entry To delete the entire Callers List Using the Redial List To delete the entire Redial List Virtual Office connection availability Using Virtual Office Logging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1140E Logged in to an IP Phone 1140E using an IP Softphone Using Virtual Office on your Office IP Phone Office phone displays the message Logged Out To log out from a Remote IP Phone Logging out of Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Troubleshooting Virtual Office Part 2 Local Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Normal Mode Using Resume Normal Mode Using Test Local Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Dial the Automatic Wake-Up Request Using Hospitality featuresConfiguring Automatic Wake-Up To enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Verify To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC To verify the time for the Automatic Wake-Up call To change a meter Activating Message RegistrationTo read meters Press the Message Registration key To reset a meter to zero Using Maid IdentificationTo enter cleaning status To display the status of a room Displaying Room Status Changing the status of a room 159 Accessing External Server Applications Flexible Feature Codes Flexible Feature Codes FFCs Flexible Feature Codes FFCs 162 Regulatory and safety information Jurisdiction Standard Description EMC compliance Part 1 EMC compliance Part 2 Safety compliance Other DenAn regulatory notice for Japan Regulatory and safety information 168 Terms you should know Information display 171 172 Index 174 175 Index 176 Page Legal Notice