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Nortel Networks
1140E manual Flexible Feature Codes FFCs 162
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1140E
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Troubleshooting
Configuring Local Menu options
Connecting the components
To reset a meter to zero
Accessing display diagnostics
Setting up a conference call
Enabling HID Commands
Enabling OnHook Default Path
Using the Buzz signal
Adjusting the volume
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Image 162
Flexible Feature Codes (FFCs)
162
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Contents
IP Phone 1140E
Page
Revision history
Revision history
Contents
Configuring Local Menu options
Making a call
Incoming calls
While away from your desk
Talking with more than one person
Additional call features
Additional phone features
Working without interruption
Using Hospitality features
169
173
Contents
Basic features
About the Nortel IP Phone 1140E
About the Nortel IP Phone 1140E
IP Phone 1140E
Telephone controls
Context-sensitive soft keys are located
About the Nortel IP Phone 1140E
Use the Enter key, at the center
About the Nortel IP Phone 1140E
About the Nortel IP Phone 1140E
About the Nortel IP Phone 1140E
Call features and Flexible Feature Codes
Telephone display
Managing your Station Control Password Scpw
Security features
Using encrypted calling
To change your Scpw
Highlight New Password
To turn Password Protection on or off
Enable Password Protection Disable Password Protection
Mode
Entering text using the IP phone dialpad
Entering and editing text
Application text entry
Entering text using the USB keyboard
Editing text using the soft keys
USB keyboard function keys during IP Phone calls
To edit text with the soft keys
Editing soft key description
Connecting the components
IP Phone 1140E connections
Connecting the components of the phone
Before you begin
Release the IP Phone 1140E from the stand
Remove the stand cover
Connecting the components
Cable routing tracks and mounting holes
Connecting the components
Configuring Telephone Options
Telephone Options menu
Using the Telephone Options menu
To use the Telephone Options menu
Adjusting the volume
To adjust the volume
Telephone Options menu
Adjusting the display screen contrast
To adjust the display screen contrast
Selecting a language
Language…
Selecting date and time format
To select a language
To select a date and time format
Accessing display diagnostics
To use Display diagnostics
Choosing a local dialpad tone
Viewing IP Phone information
To choose a local dialpad tone
Diagnostics
To view diagnostic information
To view IP Phone information
Configuring call log options
Configuring the Callers List log
To log only unanswered calls
Configuring New Call Indication
To configure New Call Indication
New call indication off New call indication on
Configuring Area Code Setup
Configuring Preferred Name Match
To configure Preferred Name Match
Preferred name match on Preferred name match off
To configure default area codes maximum of three
Choosing a ring type
To edit area code display
Ring type…
Enabling or disabling Call Timer
To enable or disable Call Timer
To select a ring type
To enable OnHook Default Path
Enabling OnHook Default Path
Changing feature key labels
Handsfree enable Headset enable
To restore the default labels
To rename the labels
Configuring the name display format
To configure name display format
Configuring Live Dialpad
To configure Live Dialpad
First name, last name Last name, first name
Configuring Caller ID display order
Configuring Normal mode indication
Number, name default Name, number
Off
Configuring Local Menu options
Navigation key functions in menus Part 1
Enter key
Navigation key functions in Edit mode Part 1
Navigation key functions in menus Part 2
Navigation key functions in dialog boxes
Navigation key functions in Edit mode Part 2
Using the 1. Preferences submenu
Changing 1. Display Settings
Display Settings
To adjust Contrast or Sleep settings
Changing 2. Language
Contrast Sleep
To select the language used in local menus
Configuring 3. Headsets
Language
Selecting Active Headset Devicee
Enabling HID Commands
To enable HID Commands
To select the active headset device
Select the Enable HID Commands checkbox
To enable USB headset
Enabling USB Headset
Configuring Local Menu options
Configuring Local Menu options
Limitations and Advisories
Nortel Mobile Headset Adapter properties
Configuring 4. Bluetooth
Nortel Mobile Headset Adaptor elements and functions
To pair a wireless headset with your phone
Configuring Local Menu options
Configuring Local Menu options
Configuring Local Menu options
Configuring Local Menu options
Configuring Local Menu options
Configuring Local Menu options
Dual Pairing Headsets
Interaction with wired headsets
To switch between a wired headset and a wireless headset
To unpair a wireless headset
Configuring Local Menu options
Using 2. Network Diagnostic Tools
Using the 2. Local Diagnostics submenu
Using 1. IP Set&DHCP Information
Using 3. Ethernet Statistics
Using 5. USB Devices
Using the 3. Network Configuration menu
Using the 4. Lock Menu
USB Devices
Using Off-hook dialing
Making a call
Using On-hook dialing
Using handsfree dialing
To discontinue a handsfree call
To mute a handsfree call
To use a headset
To switch from handsfree to handset mode
To switch from handset mode to handsfree mode
To release a call
To switch from handsfree to headset
Using the Directory applications
Making a call using the Corporate Directory
To search for a specific number
Making a call using the Personal Directory
To scroll to a specific number
To make a call using the Callers List
Making a call using the Callers List
To make a call using the Personal Directory
Callers List
To make a call using the Redial List
Using Predial
Making a call using the Redial List
To use Predial
Using AutoDial
To edit a Predial number
To store an AutoDial number
To display an AutoDial number
To use AutoDial
To activate Ring Again
Using Ring Again
To call a Ring Again party when you receive notification
Enter the Ring Again Activate FFC
To deactivate Ring Again before notification
Using Last Number Redial
Using Speed Call
Press the Ring Again Deactivate FFC
To store a Speed Call number
To make a Speed Call
Press the Speed Call Controller soft key
Using System Speed Call
Using HotLine
Using intercom calling
To make an intercom call
Answering a call
To answer a call
To place a call on hold
While on an active call
Placing a call on hold
To retrieve a call on hold
Transferring a call
To transfer a call to a third party
Directory , Redial List , or Callers List
Using Timed Reminder Recall
To use Timed Reminder Recall
Using Attendant Recall
Using Call Park
To contact the attendant while on a call
System Park DN is enabled to
To park a call using the Spre code or FFC
To park a call on the System Park DN or your own DN
To retrieve a parked call
Recording a Calling Party Number
Displaying incoming calls
To record a caller number for accounting purposes
Tracing a malicious call
To use Call Trace while on a call
To use Call Trace without a Call Trace key
Incoming calls
Using Automatic Answerback
Using Call Pickup
Press the Automatic Answerback key
Enter the Pickup Ringing Number FFC
To answer an incoming call in another call pickup group
Enter the Pickup Directory Number FFC
Using Call Waiting
To answer an incoming call while on another call
To return to the first IP Phone call
If you do not have a Call Waiting key
Using Call Forward
While away from your desk
To forward your calls or change the forward number
Using Internal Call Forward
Press the Internal Call Forward key
Internal Call Forward Activate FFC
Internal Call Forward Deactivate FFC
Using Remote Call Forward
To deactivate Internal Call Forward
To activate Remote Call Forward
To deactivate Remote Call Forward
Securing your IP Phone
To lock your IP Phone
To unlock your IP Phone
Using the Call Join feature
Setting up a conference call
Talking with more than one person
To set up a conference call
Using Conferee Selectable Display
To view active conferees
Using Group Call
To disconnect a conferee
To call group members
Group Call FFC
To answer a group call
To end a group call
To activate Make Set Busy
Using Make Set Busy
Working without interruption
To deactivate Make Set Busy
Additional call features
Using AutoDial Transfer
To buzz the IP Phone linked to your IP Phone
Using the Buzz signal
Using Call Page Connect to make an announcement
To connect to Call
Using Centrex/Exchange Line Switchhook Flash
To use Centrex/Exchange Line Switchhook Flash
Charging a call or charging a forced call
Dial the Call Detail Recording FFC
To charge a call in progress
To charge a call to an account when you transfer a call
Transfer soft key
Using Enhanced Override
To use Enhanced Override
Using Forced Camp-on feature
To use Forced Camp-on
Overriding a busy signal
To override a busy signal
Answering a call camped-on to your extension
Using Privacy Release
Using Radio
To use Privacy Release in an established state
To use Automatic Preselection Meet-me
To use Automatic Post-selection
Using Voice Call
Dial the Radio Paging Access FFC. The ringback tone sounds
To answer a Radio
To make a voice call
To respond to a voice call
Additional phone features
Using the Personal Directory
To add an entry
To edit an entry
To delete an entry
To search for an entry
Using the Callers List
To dial an entry
Using the Redial List
To delete the entire Callers List
To delete the entire Redial List
Using Virtual Office
Virtual Office connection availability
Logging in to Virtual Office
Using Virtual Office on your Remote IP Phone
Logged in to an IP Phone 1140E
Using Virtual Office on your Office IP Phone
Logged in to an IP Phone 1140E using an IP Softphone
Office phone displays the message Logged Out
Logging out of Virtual Office
To log out from a Remote IP Phone
Troubleshooting Virtual Office
Troubleshooting Virtual Office Part 1
Troubleshooting Virtual Office Part 2
Normal Mode
Using Media Gateway 1000B
Troubleshooting Virtual Office Part 3
Local Mode
Using Test Local Mode
Using Resume Normal Mode
Troubleshooting MG 1000B
Troubleshooting MG 1000B
To enter the time for an Automatic Wake-Up call
Using Hospitality features
Configuring Automatic Wake-Up
Dial the Automatic Wake-Up Request
To verify the time for the Automatic Wake-Up call
To cancel an Automatic Wake-Up call
Dial the Automatic Wake-Up Quit FFC
Dial the Automatic Wake-Up Verify
Press the Message Registration key
Activating Message Registration
To read meters
To change a meter
Using Maid Identification
To reset a meter to zero
To enter cleaning status
Displaying Room Status
To display the status of a room
Changing the status of a room
159
Accessing External Server Applications
Flexible Feature Codes FFCs
Flexible Feature Codes
Flexible Feature Codes FFCs 162
Regulatory and safety information
EMC compliance Part 1
Jurisdiction Standard Description
Safety compliance
EMC compliance Part 2
Other
DenAn regulatory notice for Japan
Regulatory and safety information 168
Terms you should know
Information display
171
172
Index
174
175
Index 176
Page
Legal Notice