Trace | Nortel Networks i2050 specs

28Chapter 2 Installing the i2050 Software Phone

Trace

Note: This screen is intended for Nortel Networks personnel only.

This screen can be used to record UNIStim traffic.

Note: For normal operation, the Enable option should be cleared. This disables the Trace feature.

P0988431 Issue 03

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Nortel Networks i2050 manual Trace

Contents

Nortel Networks I2050 Software Phone Installation Guide Part No. P0988431 Issue Copyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Preface Symbols used in this guideAcronyms How to get help Related publications Chapter Introduction Introduction Chapter Installing the i2050 Software Phone Hardware and software requirementsMinimum PC requirements Supported Operating Systems USB Audio Kit Box Installing the USB Audio Headset Optional In-Use Indicator not provided with kit To install using the i2050 Software Phone CD Installing the i2050 Software PhoneTo install using Business Communications Manager Additional installation steps for Windows Double-click the i2050SoftwarePhone.exe file Installing the Windows QoS Packet Scheduler Communications Server configuration I2050 Configuration Utility Click Control Panel Communications Server Select the Obtain server address automatically option Select Sound Devices Ringing SpeakerNetwork Depending upon its programming Server Type QoS Issues with your communications server Hardware ID Advanced Audio Listener IP Trace About Accessing the i2050 Software Phone help Click Contents Installing the i2050 Software Phone Troubleshooting Application fails to install Chapter I2050 Software Phone interfaces Directory Inbox Outbox Services Switch Right See Figure Switch Left Quick Redial Callers Local See FigurePrimary User Interface Navigation keys Release Hold Trays Macros Number Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray Open Primary Interface Also double click System Tray InterfaceLines labels System Tray i2050 icon Local Directory Interface Directory interface Make a call Right click on the shortcut bar Select Insert Directory … Starting the i2050 Diagnostic Utility Chapter Nortel Networks i2050 Diagnostic UtilityStarting the i2050 Diagnostic Tool using the Start menu Starting the i2050 Diagnostic Tool using the command line Viewing the diagnostic informationAudio connection data Jitter Settings This is indicated by the comment Last ConnectionStatus of the audio stream as opposed to the button status Source Mute status of the audio stream Session data Current User data System Data All Users Updating the diagnostic information Updating the diagnostic information manuallyUtility Output PC Audio Buffer Computer Audio Buffer Audio Quality Slider Saving the current diagnostic information to a file Printing the diagnostic information Sending an email with the diagnostic information Opening an existing diagnostic fileClosing an existing diagnostic file Changing the printer settings Displaying or hiding the Toolbar Accessing the i2050 Diagnostic Utility helpDisplaying or hiding the Status Bar Accessing additional information Exiting the i2050 Diagnostic UtilityBetween the PC and the TPS address Support group