Chapter I2050 Software Phone interfaces | Nortel Networks i2050

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Chapter 3

i2050 Software Phone interfaces

This chapter describes the following i2050 Software Phone interfaces:

•Primary User Interface, which provides access to features and line appearances

•System Tray Interface, which provides operation of the i2050 Software Phone from the Windows system tray

•Directory Interface, which offers access to internal and external databases (directory, personal address book, call logbook, quick-dial lists)

i2050 Software Phone Installation Guide

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Nortel Networks i2050 manual Chapter I2050 Software Phone interfaces

Contents

Part No. P0988431 Issue Nortel Networks I2050 Software Phone Installation Guide Copyright 2001 Nortel Networks Contents Chapter I2050 Software Phone interfaces Figures P0988431 Issue Nortel Networks Software License Agreement Nortel Networks Software License Agreement Symbols used in this guide PrefaceAcronyms Related publications How to get help Chapter Introduction Introduction Hardware and software requirements Chapter Installing the i2050 Software PhoneMinimum PC requirements Supported Operating Systems Box USB Audio Kit Optional In-Use Indicator not provided with kit Installing the USB Audio Headset Installing the i2050 Software Phone To install using the i2050 Software Phone CDTo install using Business Communications Manager Double-click the i2050SoftwarePhone.exe file Additional installation steps for Windows Installing the Windows QoS Packet Scheduler Communications Server configuration Click Control Panel I2050 Configuration Utility Select the Obtain server address automatically option Communications Server Ringing Speaker Select Sound DevicesNetwork Depending upon its programming Server Type QoS Hardware ID Issues with your communications server Advanced Audio Listener IP Trace About Click Contents Accessing the i2050 Software Phone help Installing the i2050 Software Phone Application fails to install Troubleshooting Chapter I2050 Software Phone interfaces Switch Left Quick Redial Callers Local See Figure Directory Inbox Outbox Services Switch Right See FigurePrimary User Interface Navigation keys Release Hold Trays Macros Number Pad Line status icons Line labels from Up to 6 lines Local Directory Quick Access Tray System Tray Interface Open Primary Interface Also double clickLines labels System Tray i2050 icon Local Directory Interface Directory interface Right click on the shortcut bar Select Insert Directory … Make a call Chapter Nortel Networks i2050 Diagnostic Utility Starting the i2050 Diagnostic UtilityStarting the i2050 Diagnostic Tool using the Start menu Viewing the diagnostic information Starting the i2050 Diagnostic Tool using the command lineAudio connection data This is indicated by the comment Last Connection Jitter SettingsStatus of the audio stream as opposed to the button status Source Mute status of the audio stream Current User data Session data System Data All Users Updating the diagnostic information manually Updating the diagnostic informationUtility Output PC Audio Buffer Computer Audio Buffer Audio Quality Slider Printing the diagnostic information Saving the current diagnostic information to a file Opening an existing diagnostic file Sending an email with the diagnostic informationClosing an existing diagnostic file Changing the printer settings Accessing the i2050 Diagnostic Utility help Displaying or hiding the ToolbarDisplaying or hiding the Status Bar Exiting the i2050 Diagnostic Utility Accessing additional informationBetween the PC and the TPS address Support group