4

Registering the i2050 Software Phone on Business Communications Manager

31

Troubleshooting

32

Application fails to install

32

Chapter 3

 

i2050 Software Phone interfaces

33

Primary User Interface

34

System Tray Interface

38

Local Directory Interface

40

Chapter 4

 

Nortel Networks i2050 Diagnostic Utility

43

Starting the i2050 Diagnostic Utility

43

Starting the i2050 Diagnostic Tool using the Start menu

43

Starting the i2050 Diagnostic Tool using the command line

44

Viewing the diagnostic information

44

Audio connection data

44

Session data

46

Current User data

46

System Data (All Users)

47

Utility Output

48

Updating the diagnostic information

48

Updating the diagnostic information manually

48

Configuring the i2050 Diagnostic Utility to automatically update the

 

diagnostic information

49

Saving the current diagnostic information to a file

49

Printing the diagnostic information

49

Changing the printer settings

50

Sending an email with the diagnostic information

50

Opening an existing diagnostic file

50

Closing an existing diagnostic file

50

Displaying or hiding the Toolbar

51

Displaying or hiding the Status Bar

51

Accessing the i2050 Diagnostic Utility help

51

Accessing additional information

52

Exiting the i2050 Diagnostic Utility

52

P0988431 Issue 03

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Nortel Networks i2050 manual Chapter I2050 Software Phone interfaces