32Chapter 2 Installing the i2050 Software Phone
Troubleshooting
Application fails to install
Symptom: During installation the following error message appears:
•Error 1931: The Windows Installer service cannot update the system file <filename>.
Description: You are trying to install i2050 Software Phone on an outdated version of the operating system.
Action: To fix the problem, you may have to upgrade your operating system. Check the Hardware and Software Requirements section of this document for the information on supported operating system releases.
