164 :: Upgrading from another Palm Powered® device
Upgrading from another Palm Power ed® deviceTo transfer all compatible applications and information from your previous device to
your new Treo™ 650 smartphone:
1. Synchronize your old device with your old desktop software to back up your
information one last time.
2. Install the desktop synchronization software from the palmOne S oftware
Installation CD (see “Installing the desktop synchronization software on your
computer” on page32). During the installation process, sync your new Treo with
your new desktop software. When prompted to select a username for your new
Treo, be sure to select the existing username for your old device.
3. Some third-party applications may be quarantined by HotSyn c® Manager because
they are not compatible with the Palm OS® software version 5.4 on your Treo. Do
not manually install any quarantined files (see the documentation that came with
the third-party applications for more information).
4. If you plan to continue usin g your old device, perform a hard reset (see “Performing
a hard reset” on page16 9) to remove its associated username. Each device you
synchronize with your computer must have a unique name. The next time you
synchronize with your old device, be sure to assign it a new username.
If you experience problems with your Treo 650 after performing the upgrade steps in
this section, you may have incompatible applications that HotSync Manager did not
quarantine. Incompatible applications can lead to numerous issues, including soft or
hard resets, “system error” warnings, crashes, etc. You may need to create a new user
name for your Treo 650, and then manually install your third-party applications from