Palm 650 Third-party applications

Third-party applications :: 187

Third-party applications

Sometimes, third-party applications can cause conflicts on your Treo. Third-party

applications that modify wireless features may require extra troubleshooting. If you

recently installed an application and your Treo seems to be stuck, try the following:

1. Perform a soft reset (see “Performing a soft reset” on page 168).

2. If the problem persists, perform a system reset (see “Performing a system reset” on

page168).

3. Delete the most recently installed applicatio n from your Treo (see “Removing

applications” on page13 6).

4. If the problem persists, perform another system reset.

5. If possible, synchronize to backup your most recent info.

6. If you’re unable to perform the steps ab ove or the problem persists, locate your

Backup folder on your computer and rename the folder (e.g. BackupOld):

•Windows: C:\Program Files\palmOne\username

•Mac: Mac HD\Applications\palmOne\Users\username

7. Perform a hard reset (see “Performing a hard reset” on page 169).

8. Synchronize to restore the info in your built-in applications.

9. If the problem is resolved, begin reinstalling your third-party applications one at a

time: double-click a single file in the original Backup folder that you renamed.

10.If the problem recurs, delete the last application you installed and report the

problem to its developer.

Getting more help

Contact the author or vendor of any third-party software if you require further

assistance.

Remember, not all third-

party applications were

written with the Treo

keyboard and 5-way

navigator in mind. You may

encounter strange behavior

or errors in these

applications if you use the

keyboard and 5-way

navigator.

Contents

Main Copyright Disclaimer and limitation of liability Contents Page Welc ome If you read nothing else... Page What youll need Treo smartphone overview Hardware Documentation and software Treo 650 handset features Page Page Installing the battery Charging the battery Page Inserting the SIM card Turning Treo on and off Turning your phone on and off Waking up the screen Making your first call Adjusting call volume Whats my number? Page Page Moving around the Treo screen Scrolling through screens Highlighting items Accessing command buttons Selecting or activating items Selecting menu items Selecting options in a pick list Using the keyboard Using the keyboard backlight Entering lowercase and uppercase letters Entering numbers, punctuation, and symbols that appear above the letters on the keys Entering other symbols and accented characters Page Symbols and accented characters Opening applications Page Setting up your computer System requirements Connecting your Treo to your computer Installing the desktop synchronization software on your computer Synchronizing contacts and other information Page Battery life Maximizing battery life Where to learn more For a quick introduction While using your Treo If you need more information To open the Quick Tour, go to Applications and select Quick Tour. Page Page Page Page Dialing calls Dialing using the onscreen Dial Pad Dialing with the keyboard Dialing by contact name Dialing with a favorite button Dialing from a web page or message Redialing a recently called number Receiving calls Using voicemail Setting up voicemail Voicemail notification Retrieving voicemail messages Managing active calls Ending a call Returning to an active call from another application Saving phone numbers More ways to manage calls Making a second call Answering a second call (call waiting) Making a conference call Forwarding all calls Forwarding calls under certain conditions Barring calls Viewing minutes usage Defining favorite buttons Creating a speed dial favorite button Creating other types of favorite buttons Editing or deleting an existing favorite button Using a phone headset Headset specifications Connecting to devices with Bluetooth wireless technology Connecting to a headset with Bluetooth wireless technology Page Creating trusted pairs Sending information over a Bluetooth wireless connection Sending an application over a Bluetooth wireless connection Receiving information over a Bluetooth wireless connection Sending and receiving email Transferring settings from an existing account (Windows only) Setting up an account on your computer (Windows only) Setting up an account on your phone Creating and sending messages Attaching photos and videos Attaching ringtones Attaching Word, Excel, and PowerPoint files Attaching other types of files Receiving and viewing messages Replying to or forwarding messages Viewing attachments Managing your messages Deleting selected messages from the Inbox To empty (or purge) the Trash folder, open the Message menu and select Empty Trash. Deleting messages by date Switching accounts Customizing your email settings Scheduling Auto Sync Selecting alert tones Setting preferences for getting messages Attaching a signature to a message Working with Microsoft Exchange ActiveSync Working with the Xpress Mail mail service What is Xpress Mail? Xpress Mail Enterprise Edition You can also go to Favorites and select Xpress Mail to begin setup. Xpress Mail Network Edition Xpress Mail Personal Edition Downloading the Xpress Mail application Xpress Mail buttons and navigation Messaging Creating and sending a text message Creating and sending a multimedia message Page Receiving messages Using links in messages Viewing/playing a multimedia message Managing your messages Unread messages appear in bold. Messages youve read appear in plain text. Chatting with Messaging Customizing your Messaging settings Page Selecting alert tones Browsing the web Viewing a web page Creating a bookmark Saving a page Viewing bookmarks or saved pages Editing or deleting a bookmark or saved page Arranging bookmarks and saved pages Downloading files from a web page Copying text from a web page Using the History list Finding text on a web page Customizing your Web browser settings Page Taking photos and videos Taking a photo Recording a video Viewing a photo Viewing a video Viewing a slide show Sending a photo or video Copying photos and videos Organizing photos and videos Saving a photo as wallpaper Deleting a photo or video Customizing your Camera settings Viewing photos and videos on your computer Page Page Managing contacts Adding a contact Viewing or changing contact information Deleting a contact Defining your business card Viewing your SIM Phonebook Calendar Displaying your calendar Creating an event Adding an alarm reminder to an event Creating an untimed event Color-coding your schedule Editing or deleting an event Scheduling a repeating event Customizing display options for your calendar Page Selecting alarm tones Tasks Adding a task Setting task priority, due date, and other details Checking off a task Organizing your tasks Deleting a task Customizing Tasks Memos Creating a memo Deleting a memo Listening to music Transferring MP3 files from your computer Transferring music from a CD to your phone Page Listening to music on your Treo Creating a playlist Editing a playlist World Clock Setting your home city Selecting remote cities Adding cities Setting an alarm Calculator Switching between Basic and Advanced Calculator Modes Selecting functions in Advanced Calculator Mode Page Looking up contacts and other information Looking up contacts Using Find Beaming information Beaming a record Beaming an application Receiving beamed information Page Page Installing applications Installing applications from the Internet Installing applications from a Windows computer Installing applications from a Mac computer Getting help with third-party applications Removing applications Viewing application info Using expansion cards Inserting and removing expansion cards Page Opening applications on an expansion card Copying applications to an expansion card Viewing expansion card information Renaming an expansion card Formatting an expansion card Page Page Phone settings Selecting ringtones Page Assigning a caller ID photo Assigning a caller ID ringtone Selecting wallpaper for the Phone application System sound settings Setting the ringer switch Setting system volume levels Display and appearance Adjusting the brightness Changing the screen font Aligning the screen Changing the system color scheme Applications settings Arranging applications by category Displaying applications by category Button settings Setting Buttons Preferences Setting default applications Date and time settings Setting the date and time Setting date and time formats Page Locking your phone and info Using Keyguard Using Auto-Keyguard and touchscreen lockout Using Phone Lock Using system password lock Setting Owner Preferences Working with private entries Hiding or masking all private records Viewing all private records Viewing private entries in a specific application Security and PalmDesktop software (Windows) Connecting to a virtual private network Page Page Upgrading from another Palm Power ed device Page Page Trouble installing the desktop software? Resetting your Treo Performing a soft reset Performing a system reset Performing a hard reset Replacing the battery Screen The screen appears blank The screen doesnt respond accurately to taps or activates wrong features Network connection Signal strength is weak Treo wont connect to the mobile network Treo hangs up when I hold it to my ear Treo seems to turn off by itself Treo makes or answers calls when its in a briefcase or pocket I cant tell if data services are available Treo wont connect to the Internet I cant send or receive text or multimedia messages Page Synchronization (HotSync) Palm Desktop does not respond to HotSync attempt Synchronization starts but stops without finishing Synchronization finishes but info doesnt appear where it should I have duplicate entries in Microsoft Outlook after I sync My appointments show up in the wrong time slot after I sync Page Email I have problems using my account I have problems sending and receiving email Page My vCard or vCal email attachment isnt forwarding correctly After I get messages, either manually or through Auto Sync, messages disappear from my Inbox Page Web I cant access a page An image or map displays too small on the Treo screen A secure site refuses to permit a transaction Camera The Camera preview image looks strange Third-party applications Getting more help Error messages Making room on your Treo Voice quality Glossary Page FCC :: 193 FCC 194 :: FCC FCC :: 195 196 :: FCC Index :: 197 Index Numerics A B C D E Index :: 199 F G H I K N O P Q R S T 202 :: Index U V W X 203 :: :: 203 Specifications 204 ::