CHAPTER 20

Common Questions

 

 

[ ! ] Before You Begin

You must have completed CD installation and chosen Palm Desktop software as your desktop application for synchronization in order to switch to Outlook. Note that you can choose Outlook as your synchronization software for Contacts, Calendar, Tasks, and Memos during CD installation.

When I synchronize, nothing happens on Palm Desktop software, and my handheld times out.

Perform a soft reset.

Make sure that HotSync manager is running on your computer.

Make a copy of the folder containing your information. This folder is named with either your full username or a shortened version of the name. Uninstall and then reinstall Palm Desktop software.

Turn on your handheld, and go to the Home screen. Select HotSync , and then select Local.

I want to change from synchronizing my handheld with Palm Desktop software to synchronizing with Outlook.

WINDOWS ONLY

During CD installation, you chose a desktop software application to synchronize with your handheld. You may have chosen Palm Desktop software at that time. But if Microsoft Outlook already contains all of your contacts, appointments, tasks, and notes, you can change your synchronization method so that your handheld synchronizes with Outlook instead. You can also change from Outlook to Palm Desktop software.

NOTE If you choose to synchronize with Outlook, info from Contacts, Calendar, Tasks, and Memos is synchronized with info in the corresponding application in Outlook. (Memos is called Notes in Outlook.) Other info, such as notes, is synchronized with info in Palm Desktop software.

1.Insert the CD into your computer.

2.Select Change your synchronization method.

3.Follow the onscreen instructions for the desktop software you want to use.

Palm® Z22 Handheld

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Palm Z22 manual Perform a soft reset