Palm Z22 manual Can’t open HotSync manager, My files didn’t install during synchronization

CHAPTER 20 Common Questions

WINDOWS ONLY

Click the HotSync manager icon in the lower-right corner of your screen, and then select Custom. Check that the application is set to synchronize the files. If it is not, select the application, click Change, and then select Synchronize the files. Check the Set as default box to use this setting each time you synchronize. Otherwise, it applies during the next synchronization only.

MAC ONLY

Double-click the HotSync manager icon in the Palm folder. From the HotSync menu, select Conduit Settings. Select your username from the User pop-up menu, and be sure that the application is set to synchronize.

I can’t open HotSync manager.

On a Windows computer, uninstall Palm Desktop software from your computer, and then reinstall the software from the software installation CD.

On a Mac computer, just reinstall Palm Desktop software.

When I synchronize, I receive the 8009 error message: An application has failed to respond to a HotSync notification.

WINDOWS ONLY

The 8009 error indicates that the Windows registry is corrupt. You need to rebuild the HotSync manager registry entries. For information on rebuilding the registry entries, go to www.palm.com/support and search the Palm Knowledge Library for “error 8009.”

My files didn’t install during synchronization.

If files do not install after you synchronize, the file type was not recognized. On your handheld, open the application associated with those files. Then synchronize again. If the files remain in the Quick Install list on your computer (Windows only), they are not associated with an application on your handheld and cannot be installed.

Palm® Z22 Handheld 297