168, Communication | Panasonic DP-2500/3000 manual

Troubleshooting

Mode	Symptom		Cause / Action	Page

	No dial tone	1.	Check the connection of the telephone line.	9
		2.	Check the telephone line.

	No auto answer	1.	Check the connection of the telephone line.	171
		2.	Check the Reception mode setting.	65
		3.	If the Fax Parameter No. 013 (AUTO JOURNAL PRINT) is
Communication			set to "Valid" (default setting) and the machine is printing
Communication			the received document(s) from memory, which also
			the received document(s) from memory, which also
			happens to be the 100th transaction, the machine will not
			auto answer until the Transaction Journal completes
			printing.

	Cannot transmit or	An information code will be shown on the display. Refer to the		169
	receive	information code table to find out the trouble.

No Unit Operation	No unit operation	To reset the machine, turn-off the Power Switch for a few		9
No Unit Operation		seconds then turn it on again.
		seconds then turn it on again.

168

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Panasonic DP-2500/3000 manual 168, Communication

Contents

Options English Important Information Table of Contents Advanced Features Table of Contents Printout Journals and Lists Network FeatureProblem Solving Appendix This page is intentionally left blank Safety Information Hint Safety Information Important Safety Instructions Safety Information Then select the desired function on the display Function KeyAny function can be started by first pressing External View External Telephone Optional Power switchTelephone Line Jack Blinks When sending Or receiving faxes Used to select the FAX Original size manually ModeOn Line Indicator Control Panel Used for manual number Used to switch the machine into energy saving modeTen Keypad Dialling, recording phone This page is intentionally left blank Select the desired setting for the Ringer Volume Adjusting the VolumeSetting The Ringer Volume Press or to scroll the display to the desired Fax Parameter Monitor Setting the Monitor VolumePress or repeatedly to raise or lower the Volume You will hear the dial tone through the speaker User Parameters Select a Function Setting the Date and TimeUser Parameters User Parameters Date & Time 15-08-2001 Logo Setting Your LogoUser Parameters Logo Panasonic Setting Your Character ID Character ID Character ID Head Office Setting Your ID Number Fax Telephone Number User Parameters ID no Enter Upto 20-DIGITS 201 555 To add a Telephone Number, follow the steps below Phone BookAdding Telephone Numbers Phone Book Enter Name Sales Dept Phone Book Enter KEY Name Sales Dept Select the station you wish to change To change the settings of a Speed dialling numberEditing the Phone Book Then enter a new telephone number. See Note KEY Name Panafax Phone Book Enter Name PanafaxBook Delete Station To erase an entry from the Phone BookEnter the station you wish to erase DELETE? To return to standby, press Stop Setting the Fax Parameters Customizing Your Machine To return to To set another parameter, pressReturn to or press standby Parameter Setting Comments Fax Parameter Table Function Select Mode RCV to Memory SUB-ADDRESS Special Tray Sending Non-Standard Size Originals How To Load OriginalsLoading Originals Flatbed Scanning Contrast Basic Transmission SettingsResolution For detailed originals For text and photo originals Original Text/PhotoVerification Stamp For photo or illustration originals Communication Journal Comm. Journal Fax Parameter Select the desired settingPress To scroll the display to the desired Sending Documents Memory Transmission Memory XMT Memory XMT Memory Full Manual Number Dialling Place originals face up on the ADF SET Ready to FAX Original SET Phone Book DiallingPlace a book or an original face down on the Platen Glass Press the key name for the desired station If the key name for the station that you want to send to Make sure that Direct XMT is displayed, if Direct TransmissionManual Number Dialling Direct Transmission Ex 5 5 5 1 2 3 Direct COMM. NO.027 DialingYour machine starts to dial the telephone number Double-Sided Transmission Receiving Duplex Scan Select Mode set toRotated Transmission Rotation XMT Fax Parameter set to Setting the Rotation XMT Invalid Valid Rotation XMT Duplex Scan Sending Documents Using Duplex ScanDuplex Scan OFF Dial by any combination of the following methods Manual Number Dialling, press After Setting Duplex Print Duplex Print XMT On Line Voice Mode TransmissionOff-Hook Dialling Dial the telephone number from the keypad Ex 5 5 5 1 2 3 On-Hook DiallingYou will hear dial tone through the monitor speaker When you hear a beep Transmission Reservation Memory Transmission Reservation Multi-Tasking Your machine will store the documents into memory Change to Direct Transmission To reserve your machine for sending the urgent documentsMemory XMT appears, press To cancell the direct transmission reservation Ex 555 Manual Redialling RediallingAutomatic Redialling Key Set originals face down Manual Reception Receiving DocumentsAutomatic Reception See Note When the telephone rings, lift the handsetTo receive documents manually Remove any documents from the ADF Automatic Reduction Selecting the Print Reduction ModePrint Reduction Fixed Reduction Receiving Oversize Documents Transmitted Document Received Document Substitute Memory Reception Memory RCV`D DOC Printing This page is intentionally left blank Real-Time Batch Transmission Delayed Batch TransmissionBatch Transmission Timer Controlled Communications Deferred Transmission Each station is entered up to 70 stations Enter the start time from the keypad and press OKUse a 4-digit, 24-hour clock Phone Book Dialling up to 200 stations Deferred Polling Deferred PollingEx 0 3 3 0 330 a.m. and press OK Polling Polling STNS0000 Panasonic Deferred Advanced Communication Deferred ADV. Comm Polling Preparing to be Polled Enter a 4-digit polling password and then press Ex 4 3 2 1 and press OK Documents are stored into memory Polling Documents from Another Station 1 and press Polling STNS0001 Panasonic To set a Program Key for Group Dialling Setting for Group DiallingProgram Keys America Group Dial Enter StationsGroup Dial Program Keys Select a Function Enter the Program Name up to 15 characters Setting for Program DialProgram Dial Enter Program Name Ex PRO.POLL and press Enter the Program Key Name up to 10 characters Program Keys Modify Group Dial To change the setting of Group DiallingEditing for Group Dialling Enter the Group Dial you wish to change and press China Group Dial KEY Name NEW GroupGroup Dial Enter Stations America Press the Program key you want to erase Ex PRO.POLL Erasing the Program Key SettingsTo erase the settings in a Program Key Delete PROGRAM/GRP Select Delete Prog Group Dial Program Dial Modify Group Dial Delete PROGRAM/GRP Printing or Viewing a File List Edit File ModeCheck Setting Explanation of Contents Sample File List Select the file that you want to change and press Changing the Start Time or the Station of a FileChange TIME/STN Confirm Destinations Check and Press OK Select the file that you want to delete and press Delete File Check Setting Press OKDeleting a File Delete File MEM. DEF. XMT Delete File Select the file that you want to print and press Print File Check Setting Press OKPrinting Out a File Your machine will print the file. The documents Will remain in memory even after printing the file ADD Document Check Setting Press OK Adding Documents Into a File Edit File Mode Retry an Incomplete File Store Completed Setting100 101 Setting the RCV To Memory PasswordEnter a 4-digit RCV to Memory Password and then Receive To Memory Setting RCV To Memory 102 103 Ready to FAX Message in Memory 104Printing Documents Then press See Note Enter the password to print the documents105 Ex 1 General Description 106Fax Cover Sheet To Use the Fax Cover Sheet Ex Panasonic Start 107Cover Sheet Select a Function 108 Fax Cover Sheet Sample Department Code Setting the Department Code109 General Description Department Code 110Department Code Invalid Valid Enter Department Code Number and press Setting the Department Code Name111 ADD Code Ex 1 1 1 1 and press 112Enter a 4-digit Department Code and press ADD Code Enter Name Enter Department Code Number that you wish to 113Changing the Department Code Change and press DEPT.1 114Enter New Department Code and press Enter Department Code you wish to delete 115Deleting the Department Code Ex 10 10 10 10 and press OK 116Enter the Department Code and press To delete another Department Code, repeat Steps 3 to Panasonic Sales Dept 117Sending a Document with Department Code Input DEPT. Code 118 119 Dial the telephone number from the keypad FAX Parameter List Printing Printing a Department Code List120 121 Journal Printing 122Printing a Department Code Journal 123 Sample Department Code Journal / Originated Calls 124 Sample Department Code Journal / Received Calls Selective Reception Setting the Selective Reception125 FAX Parameters Select a Function 126 Select RCV 127 Password CommunicationsModel Special Settings Compatibility with Other Machines Enter a 4-digit Transmission Password and press Setting Password TransmissionTo set transmission password and parameter 128 Password is not checked Password is checked 129 130 Setting Password ReceptionTo set receiving password and parameter Ex 1 2 3 4 Enter a 4-digit Receiving Password and press131 132 Using Password TransmissionPASSWORD-XMT Select a Function OFF on Using Password Reception 133 Confidential Mailbox 134Confidential Mailbox Confidential Mailbox Requirement 135 Confidential XMT Input a 4-DIGIT PWD Ex 2 2 3 3 and press 136Enter a 4-digit Confidential Code and press 137 138 139 Sample CONF. RCV Report Confidential Polled Input a 4-DIGIT PWD 140Storing a Confidential Document in Your Machines Mailbox 141 142 Printing a Confidential Document from Your Machines Mailbox Enter a 4-digit Confidential Code and then press To delete a file using the Confidential Code143 Delete CONF. File Delete ALL FILES? 144To delete all confidential files from memory Sub-Addressing Setting of Routing, Forwarding or Relaying145 Compatibility with Other Machines Setting the Sub-Address into a Phone Book Numbers 146 Phone Book Enter Name 147Then continue to enter the station name and key name Sending a Fax with Sub-Address Using the Phone Book Dialling Numbers148 Then enter the Sub-Address up to 20 digits Using Manual Number Dialling149 Ex Telephone number = 5551234, Sub SUB-ADDRESS XMT Enter SUB-ADDR 150Use Sub-Address temporarily SUB-ADDRESS XMT 151Up to 70 stations Phone Book Dialling. Up to 200 stations 152 To print a Journal 153Journal For viewing transmission transactions only 154Journals and Lists IND. XMT Journal Printing 155Individual Transmission Journal Ind. XMT Journal Sample Individual Transmission Journal Ind. XMT Journal 156Sample Transaction Journal 157 158 Sample Comm. Journal 159 Phone Book List Printing 160Phone Book List 161 Sample Phone Book List Program List Printing 162Group and Program List 163 Sample Group and Program List 164 FAX Parameter List 165 Sample FAX Parameter List 166 Mode Symptom Cause / Action TroubleshootingIf You Have Any of These Problems 167 168 Communication 169 Information Codes 170 171 172 Specifications 173 Phone Book Memory Power Consumption174 Capacity 175 Options and Supplies 176 Glossary End Receiving Station G3 Mode GroupDuplex Scan FAX Parameter List 178 179 180 181 182 Using Manual Number Dialing 183 Facsimile Telephone Number Directory Name Telephone Number For Service Call

Troubleshooting

Mode

Communication

No Unit Operation

168