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Troubleshooting

If you do not hear a dial tone when the machine (No automatic receive).

MONITOR

key is pressed or the incoming call does not ring on your

Unplug the Telephone Line Cable from the telephone jack that was supplied by the telephone company.

Plug a different regular telephone into the same telephone jack.

Check for dial tone through the handset. If there is still no dial tone, report it to your local telephone company.

Call from another telephone to this number. If the telephone does not ring, report it to your local telephone company.

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Contents

Options English Important Information Table of Contents Advanced Features Table of Contents Printout Journals and Lists Network FeatureProblem Solving Appendix This page is intentionally left blank Safety Information Hint Safety Information Important Safety Instructions Safety Information Function Key Any function can be started by first pressingThen select the desired function on the display External View Power switch Telephone Line JackExternal Telephone Optional Blinks When sending Or receiving faxes Used to select the FAX Original size manually ModeOn Line Indicator Control Panel Used for manual number Used to switch the machine into energy saving modeTen Keypad Dialling, recording phone This page is intentionally left blank Select the desired setting for the Ringer Volume Adjusting the VolumeSetting The Ringer Volume Press or to scroll the display to the desired Fax Parameter Monitor Setting the Monitor VolumePress or repeatedly to raise or lower the Volume You will hear the dial tone through the speaker User Parameters Select a Function Setting the Date and TimeUser Parameters User Parameters Date & Time 15-08-2001 Setting Your Logo User ParametersLogo Logo Panasonic Setting Your Character ID Character ID Character ID Head Office Setting Your ID Number Fax Telephone Number User Parameters ID no Enter Upto 20-DIGITS 201 555 Phone Book Adding Telephone NumbersTo add a Telephone Number, follow the steps below Phone Book Enter Name Sales Dept Phone Book Enter KEY Name Sales Dept Select the station you wish to change To change the settings of a Speed dialling numberEditing the Phone Book Then enter a new telephone number. See Note Phone Book Enter Name Panafax BookKEY Name Panafax Delete Station To erase an entry from the Phone BookEnter the station you wish to erase DELETE? To return to standby, press Stop Setting the Fax Parameters Customizing Your Machine To set another parameter, press Return to or press standbyTo return to Parameter Setting Comments Fax Parameter Table Function Select Mode RCV to Memory SUB-ADDRESS Special Tray Sending Non-Standard Size Originals How To Load OriginalsLoading Originals Flatbed Scanning Contrast Basic Transmission SettingsResolution For detailed originals For text and photo originals Original Text/PhotoVerification Stamp For photo or illustration originals Communication Journal Comm. Journal Select the desired setting Press To scroll the display to the desiredFax Parameter Sending Documents Memory Transmission Memory XMT Memory XMT Memory Full Manual Number Dialling Place originals face up on the ADF SET Ready to FAX Original SET Phone Book DiallingPlace a book or an original face down on the Platen Glass Press the key name for the desired station If the key name for the station that you want to send to Make sure that Direct XMT is displayed, if Direct TransmissionManual Number Dialling Direct Transmission Ex 5 5 5 1 2 3 Dialing Your machine starts to dial the telephone numberDirect COMM. NO.027 Double-Sided Transmission Receiving Duplex Scan Select Mode set toRotated Transmission Rotation XMT Fax Parameter set to Setting the Rotation XMT Invalid Valid Rotation XMT Duplex Scan Sending Documents Using Duplex ScanDuplex Scan OFF Dial by any combination of the following methods Manual Number Dialling, press After Setting Duplex Print Duplex Print Voice Mode Transmission Off-Hook DiallingXMT On Line On-Hook Dialling You will hear dial tone through the monitor speakerDial the telephone number from the keypad Ex 5 5 5 1 2 3 When you hear a beep Transmission Reservation Memory Transmission Reservation Multi-Tasking Your machine will store the documents into memory To reserve your machine for sending the urgent documents Memory XMT appears, pressChange to Direct Transmission To cancell the direct transmission reservation Ex 555 Manual Redialling RediallingAutomatic Redialling Key Set originals face down Receiving Documents Automatic ReceptionManual Reception See Note When the telephone rings, lift the handsetTo receive documents manually Remove any documents from the ADF Automatic Reduction Selecting the Print Reduction ModePrint Reduction Fixed Reduction Receiving Oversize Documents Transmitted Document Received Document Substitute Memory Reception Memory RCV`D DOC Printing This page is intentionally left blank Delayed Batch Transmission Batch TransmissionReal-Time Batch Transmission Timer Controlled Communications Deferred Transmission Each station is entered up to 70 stations Enter the start time from the keypad and press OKUse a 4-digit, 24-hour clock Phone Book Dialling up to 200 stations Deferred Polling Ex 0 3 3 0 330 a.m. and press OKDeferred Polling Polling Polling STNS0000 Panasonic Deferred Advanced Communication Deferred ADV. Comm Polling Preparing to be Polled Enter a 4-digit polling password and then press Ex 4 3 2 1 and press OK Documents are stored into memory Polling Documents from Another Station 1 and press Polling STNS0001 Panasonic Setting for Group Dialling Program KeysTo set a Program Key for Group Dialling America Group Dial Enter StationsGroup Dial Program Keys Select a Function Enter the Program Name up to 15 characters Setting for Program DialProgram Dial Enter Program Name Ex PRO.POLL and press Enter the Program Key Name up to 10 characters Program Keys Modify Group Dial To change the setting of Group DiallingEditing for Group Dialling Enter the Group Dial you wish to change and press Group Dial KEY Name NEW Group Group Dial Enter Stations AmericaChina Press the Program key you want to erase Ex PRO.POLL Erasing the Program Key SettingsTo erase the settings in a Program Key Delete PROGRAM/GRP Select Delete Prog Group Dial Program Dial Modify Group Dial Delete PROGRAM/GRP Edit File Mode Check SettingPrinting or Viewing a File List Explanation of Contents Sample File List Changing the Start Time or the Station of a File Change TIME/STNSelect the file that you want to change and press Confirm Destinations Check and Press OK Select the file that you want to delete and press Delete File Check Setting Press OKDeleting a File Delete File MEM. DEF. XMT Delete File Print File Check Setting Press OK Printing Out a FileSelect the file that you want to print and press Your machine will print the file. The documents Will remain in memory even after printing the file ADD Document Check Setting Press OK Adding Documents Into a File Edit File Mode Retry an Incomplete File Setting 100Store Completed 101 Setting the RCV To Memory PasswordEnter a 4-digit RCV to Memory Password and then Receive To Memory Setting RCV To Memory 102 103 Ready to FAX 104 Printing DocumentsMessage in Memory Then press See Note Enter the password to print the documents105 Ex 1 General Description 106Fax Cover Sheet To Use the Fax Cover Sheet 107 Cover Sheet Select a FunctionEx Panasonic Start 108 Fax Cover Sheet Sample Department Code Setting the Department Code109 General Description 110 Department Code Invalid ValidDepartment Code Enter Department Code Number and press Setting the Department Code Name111 ADD Code Ex 1 1 1 1 and press 112Enter a 4-digit Department Code and press ADD Code Enter Name Enter Department Code Number that you wish to 113Changing the Department Code Change and press 114 Enter New Department Code and pressDEPT.1 115 Deleting the Department CodeEnter Department Code you wish to delete Ex 10 10 10 10 and press OK 116Enter the Department Code and press To delete another Department Code, repeat Steps 3 to Panasonic Sales Dept 117Sending a Document with Department Code Input DEPT. Code 118 119 Dial the telephone number from the keypad Printing a Department Code List 120FAX Parameter List Printing 121 122 Printing a Department Code JournalJournal Printing 123 Sample Department Code Journal / Originated Calls 124 Sample Department Code Journal / Received Calls Selective Reception Setting the Selective Reception125 FAX Parameters Select a Function 126 Select RCV 127 Password CommunicationsModel Special Settings Compatibility with Other Machines Enter a 4-digit Transmission Password and press Setting Password TransmissionTo set transmission password and parameter 128 Password is not checked Password is checked 129 Setting Password Reception To set receiving password and parameter130 Enter a 4-digit Receiving Password and press 131Ex 1 2 3 4 Using Password Transmission PASSWORD-XMT Select a Function OFF on132 Using Password Reception 133 Confidential Mailbox 134Confidential Mailbox Confidential Mailbox Requirement 135 Confidential XMT Input a 4-DIGIT PWD 136 Enter a 4-digit Confidential Code and pressEx 2 2 3 3 and press 137 138 139 Sample CONF. RCV Report 140 Storing a Confidential Document in Your Machines MailboxConfidential Polled Input a 4-DIGIT PWD 141 142 Printing a Confidential Document from Your Machines Mailbox To delete a file using the Confidential Code 143Enter a 4-digit Confidential Code and then press 144 To delete all confidential files from memoryDelete CONF. File Delete ALL FILES? Sub-Addressing Setting of Routing, Forwarding or Relaying145 Compatibility with Other Machines Setting the Sub-Address into a Phone Book Numbers 146 147 Then continue to enter the station name and key namePhone Book Enter Name Using the Phone Book Dialling Numbers 148Sending a Fax with Sub-Address Then enter the Sub-Address up to 20 digits Using Manual Number Dialling149 Ex Telephone number = 5551234, Sub 150 Use Sub-Address temporarilySUB-ADDRESS XMT Enter SUB-ADDR 151 Up to 70 stations Phone Book Dialling. Up to 200 stationsSUB-ADDRESS XMT 152 153 JournalTo print a Journal 154 Journals and ListsFor viewing transmission transactions only 155 Individual Transmission Journal Ind. XMT JournalIND. XMT Journal Printing 156 Sample Transaction JournalSample Individual Transmission Journal Ind. XMT Journal 157 158 Sample Comm. Journal 159 160 Phone Book ListPhone Book List Printing 161 Sample Phone Book List 162 Group and Program ListProgram List Printing 163 Sample Group and Program List 164 FAX Parameter List 165 Sample FAX Parameter List 166 Mode Symptom Cause / Action TroubleshootingIf You Have Any of These Problems 167 168 Communication 169 Information Codes 170 171 172 Specifications 173 Phone Book Memory Power Consumption174 Capacity 175 Options and Supplies 176 Glossary End Receiving Station G3 Mode GroupDuplex Scan FAX Parameter List 178 179 180 181 182 Using Manual Number Dialing 183 Facsimile Telephone Number Directory Name Telephone Number For Service Call

Panasonic DP-2500/3000 manual 172

Models: DP-2500/3000

Troubleshooting

172