170 | Panasonic DP-2500/3000 specification

Troubleshooting

	Info.	Meaning	Action	Page
	Code	Meaning	Action	Page
	Code

	501/502	Communication error occurred using the internal V.34	Check with the other party.	--
		Modem.

	540/541	Communication error occurred while transmitting.	1. Reload the document(s) and send again.	--
	542		2. Check with the other party.
	543/544

	550	Telephone line disconnected.	Check with the other party.	--

	552/553	Communication error occurred while receiving.	Check with the other party.	--
	554/555

	580	Sub-Address transmission to a unit that has no Sub-	Check the remote station.	145
		Address function.

	581	Sub-Address Password transmission to a unit that has	Check the remote station.	145
		no Password Sub-Address function.

	630	Redial was not successful due to a busy line.	Reload the document(s) and send again.	--

	631	During dialling, STOP was pressed.	Reload the document(s) and send again.	--

	634	Redial was not successful due to no response from the	Check the telephone number and send again.	--
		called station or wrong number dailled.
		Note: If busy tone was not detected, the machine will
		only redial once.

	638	Power failure occurred during the communication.	Check the power cord and plug.	--

	870	Memory overflow occurred while storing document(s)	1. Transmit document(s) without storing into	48
		into memory for transmission.	memory.
			2. Install Optional Memory Card.	--

NOTE

1.After identifying the problem and verifying the recommended action, if the Information Codes keep reoccurring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Authorized Panasonic Dealer.

(For mechanical failures, see the Troubleshooting section in the Operating Instructions (For Copier page 66) )

170

Image 172

Panasonic DP-2500/3000 manual 170

Contents

Options English Important Information Table of Contents Advanced Features Table of Contents Network Feature Problem SolvingPrintout Journals and Lists Appendix This page is intentionally left blank Safety Information Hint Safety Information Important Safety Instructions Safety Information Any function can be started by first pressing Function KeyThen select the desired function on the display External View Telephone Line Jack Power switchExternal Telephone Optional Used to select the FAX Original size manually Mode On Line IndicatorBlinks When sending Or receiving faxes Control Panel Used to switch the machine into energy saving mode Ten KeypadUsed for manual number Dialling, recording phone This page is intentionally left blank Adjusting the Volume Setting The Ringer VolumeSelect the desired setting for the Ringer Volume Press or to scroll the display to the desired Fax Parameter Setting the Monitor Volume Press or repeatedly to raise or lower the VolumeMonitor You will hear the dial tone through the speaker Setting the Date and Time User ParametersUser Parameters Select a Function User Parameters Date & Time 15-08-2001 User Parameters Setting Your LogoLogo Logo Panasonic Setting Your Character ID Character ID Character ID Head Office Setting Your ID Number Fax Telephone Number User Parameters ID no Enter Upto 20-DIGITS 201 555 Adding Telephone Numbers Phone BookTo add a Telephone Number, follow the steps below Phone Book Enter Name Sales Dept Phone Book Enter KEY Name Sales Dept To change the settings of a Speed dialling number Editing the Phone BookSelect the station you wish to change Then enter a new telephone number. See Note Book Phone Book Enter Name PanafaxKEY Name Panafax To erase an entry from the Phone Book Enter the station you wish to eraseDelete Station DELETE? To return to standby, press Stop Setting the Fax Parameters Customizing Your Machine Return to or press standby To set another parameter, pressTo return to Parameter Setting Comments Fax Parameter Table Function Select Mode RCV to Memory SUB-ADDRESS Special Tray How To Load Originals Loading OriginalsSending Non-Standard Size Originals Flatbed Scanning Basic Transmission Settings ResolutionContrast For detailed originals Original Text/Photo Verification StampFor text and photo originals For photo or illustration originals Communication Journal Comm. Journal Press To scroll the display to the desired Select the desired settingFax Parameter Sending Documents Memory Transmission Memory XMT Memory XMT Memory Full Manual Number Dialling Place originals face up on the ADF SET Phone Book Dialling Place a book or an original face down on the Platen GlassReady to FAX Original SET Press the key name for the desired station If the key name for the station that you want to send to Direct Transmission Manual Number Dialling Direct TransmissionMake sure that Direct XMT is displayed, if Ex 5 5 5 1 2 3 Your machine starts to dial the telephone number DialingDirect COMM. NO.027 Duplex Scan Select Mode set to Rotated TransmissionDouble-Sided Transmission Receiving Rotation XMT Fax Parameter set to Setting the Rotation XMT Invalid Valid Rotation XMT Sending Documents Using Duplex Scan Duplex ScanDuplex Scan OFF Dial by any combination of the following methods Manual Number Dialling, press After Setting Duplex Print Duplex Print Off-Hook Dialling Voice Mode TransmissionXMT On Line You will hear dial tone through the monitor speaker On-Hook DiallingDial the telephone number from the keypad Ex 5 5 5 1 2 3 When you hear a beep Transmission Reservation Memory Transmission Reservation Multi-Tasking Your machine will store the documents into memory Memory XMT appears, press To reserve your machine for sending the urgent documentsChange to Direct Transmission To cancell the direct transmission reservation Ex 555 Redialling Automatic RediallingManual Redialling Key Set originals face down Automatic Reception Receiving DocumentsManual Reception When the telephone rings, lift the handset To receive documents manuallySee Note Remove any documents from the ADF Selecting the Print Reduction Mode Print ReductionAutomatic Reduction Fixed Reduction Receiving Oversize Documents Transmitted Document Received Document Substitute Memory Reception Memory RCV`D DOC Printing This page is intentionally left blank Batch Transmission Delayed Batch TransmissionReal-Time Batch Transmission Timer Controlled Communications Deferred Transmission Enter the start time from the keypad and press OK Use a 4-digit, 24-hour clockEach station is entered up to 70 stations Phone Book Dialling up to 200 stations Ex 0 3 3 0 330 a.m. and press OK Deferred PollingDeferred Polling Polling Polling STNS0000 Panasonic Deferred Advanced Communication Deferred ADV. Comm Polling Preparing to be Polled Enter a 4-digit polling password and then press Ex 4 3 2 1 and press OK Documents are stored into memory Polling Documents from Another Station 1 and press Polling STNS0001 Panasonic Program Keys Setting for Group DiallingTo set a Program Key for Group Dialling Group Dial Enter Stations Group DialAmerica Program Keys Select a Function Setting for Program Dial Program Dial Enter Program NameEnter the Program Name up to 15 characters Ex PRO.POLL and press Enter the Program Key Name up to 10 characters Program Keys To change the setting of Group Dialling Editing for Group DiallingModify Group Dial Enter the Group Dial you wish to change and press Group Dial Enter Stations America Group Dial KEY Name NEW GroupChina Erasing the Program Key Settings To erase the settings in a Program KeyPress the Program key you want to erase Ex PRO.POLL Delete PROGRAM/GRP Select Delete Prog Group Dial Program Dial Modify Group Dial Delete PROGRAM/GRP Check Setting Edit File ModePrinting or Viewing a File List Explanation of Contents Sample File List Change TIME/STN Changing the Start Time or the Station of a FileSelect the file that you want to change and press Confirm Destinations Check and Press OK Delete File Check Setting Press OK Deleting a FileSelect the file that you want to delete and press Delete File MEM. DEF. XMT Delete File Printing Out a File Print File Check Setting Press OKSelect the file that you want to print and press Your machine will print the file. The documents Will remain in memory even after printing the file ADD Document Check Setting Press OK Adding Documents Into a File Edit File Mode Retry an Incomplete File 100 SettingStore Completed Setting the RCV To Memory Password Enter a 4-digit RCV to Memory Password and then101 Receive To Memory Setting RCV To Memory 102 103 Ready to FAX Printing Documents 104Message in Memory Enter the password to print the documents 105Then press See Note Ex 1 106 Fax Cover SheetGeneral Description To Use the Fax Cover Sheet Cover Sheet Select a Function 107Ex Panasonic Start 108 Fax Cover Sheet Sample Setting the Department Code 109Department Code General Description Department Code Invalid Valid 110Department Code Setting the Department Code Name 111Enter Department Code Number and press ADD Code 112 Enter a 4-digit Department Code and pressEx 1 1 1 1 and press ADD Code Enter Name 113 Changing the Department CodeEnter Department Code Number that you wish to Change and press Enter New Department Code and press 114DEPT.1 Deleting the Department Code 115Enter Department Code you wish to delete 116 Enter the Department Code and pressEx 10 10 10 10 and press OK To delete another Department Code, repeat Steps 3 to 117 Sending a Document with Department CodePanasonic Sales Dept Input DEPT. Code 118 119 Dial the telephone number from the keypad 120 Printing a Department Code ListFAX Parameter List Printing 121 Printing a Department Code Journal 122Journal Printing 123 Sample Department Code Journal / Originated Calls 124 Sample Department Code Journal / Received Calls Setting the Selective Reception 125Selective Reception FAX Parameters Select a Function 126 Select RCV Password Communications Model Special Settings127 Compatibility with Other Machines Setting Password Transmission To set transmission password and parameterEnter a 4-digit Transmission Password and press 128 Password is not checked Password is checked 129 To set receiving password and parameter Setting Password Reception130 131 Enter a 4-digit Receiving Password and pressEx 1 2 3 4 PASSWORD-XMT Select a Function OFF on Using Password Transmission132 Using Password Reception 133 134 Confidential MailboxConfidential Mailbox Confidential Mailbox Requirement 135 Confidential XMT Input a 4-DIGIT PWD Enter a 4-digit Confidential Code and press 136Ex 2 2 3 3 and press 137 138 139 Sample CONF. RCV Report Storing a Confidential Document in Your Machines Mailbox 140Confidential Polled Input a 4-DIGIT PWD 141 142 Printing a Confidential Document from Your Machines Mailbox 143 To delete a file using the Confidential CodeEnter a 4-digit Confidential Code and then press To delete all confidential files from memory 144Delete CONF. File Delete ALL FILES? Setting of Routing, Forwarding or Relaying 145Sub-Addressing Compatibility with Other Machines Setting the Sub-Address into a Phone Book Numbers 146 Then continue to enter the station name and key name 147Phone Book Enter Name 148 Using the Phone Book Dialling NumbersSending a Fax with Sub-Address Using Manual Number Dialling 149Then enter the Sub-Address up to 20 digits Ex Telephone number = 5551234, Sub Use Sub-Address temporarily 150SUB-ADDRESS XMT Enter SUB-ADDR Up to 70 stations Phone Book Dialling. Up to 200 stations 151SUB-ADDRESS XMT 152 Journal 153To print a Journal Journals and Lists 154For viewing transmission transactions only Individual Transmission Journal Ind. XMT Journal 155IND. XMT Journal Printing Sample Transaction Journal 156Sample Individual Transmission Journal Ind. XMT Journal 157 158 Sample Comm. Journal 159 Phone Book List 160Phone Book List Printing 161 Sample Phone Book List Group and Program List 162Program List Printing 163 Sample Group and Program List 164 FAX Parameter List 165 Sample FAX Parameter List 166 Troubleshooting If You Have Any of These ProblemsMode Symptom Cause / Action 167 168 Communication 169 Information Codes 170 171 172 Specifications 173 Power Consumption 174Phone Book Memory Capacity 175 Options and Supplies 176 Glossary G3 Mode Group Duplex ScanEnd Receiving Station FAX Parameter List 178 179 180 181 182 Using Manual Number Dialing 183 Facsimile Telephone Number Directory Name Telephone Number For Service Call