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Problem Check points
Access point is not
displayed.
≥Turn on the access point.
≥Perform the connection closer to the access point.
≥This unit may not display or connect to a access point depend ing
on the radio wave condition.
≥It may not display even if the radio waves exist depe nding on the
setting of the access point. Check the settings of the access point .
It takes long time every
time to connect to a
smartphone.
≥It may take longer time to connect depending on the Wi- Fi
connection setting of the smartphone, but it is not a malfunction .
The Wi-Fi connection
disconnects
immediately.
≥If the Android 4.0 or higher device is used and set to disable
connections if the connection is weak in the Wi-Fi Setti ng menu,
turn this setting OFF.
This unit is not
displayed in the Wi-Fi
setting screen of the
smartphone.
≥Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings
of the smartphone.
I have forgotten the
Login ID or Password
for the “LUMIX CLUB”.
≥Check the information in the login screen of “LUMIX CLUB”.
http://lumixclub.panasonic.net/eng/c/
Live broadcasting does
not work even if live
broadcasting is set.
≥Live broadcasting cannot be performed if the date an d time of the
smartphone that is synchronized with this unit is not s et correctly.
First set the date and time of the smartphone correctly, then
synchronize it with this unit. (l20)
Motion pictures or
pictures cannot be sent
to the WEB service.
≥The WEB service site has some problem or connection may be
congested. Try again af ter waiting a short while.
I have forgotten the
SSID and password of
this unit.
≥The password can be checked from the Image App screen. Tap
# [Camera Wi-Fi settings] # [Camera SSID settings]. (Image
App does not require a Wi-Fi connection.)
≥
If the password cannot be checked usi ng the procedure above, reset
the network settings. (
l
53) Resetting this unit returns all Wi-Fi settings
to the default settings, including the “LUMIX CLUB” login ID settings
and registered SSID. (
l
18)