Troubleshooting
Problem
Check points
The lens fogs up. | ≥ This is due to condensation. It is not a malfunction. Please refer |
| to page 4. |
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This unit cannot be turned | ≥ Charge the battery again to ensure it is sufficiently charged. |
on. | (l 11) |
| ≥ In cold places, the battery using time becomes shorter. |
This unit does not stay on | ≥ If the operating time is very short even after the battery has |
long enough. | been recharged sufficiently, the battery has worn out. Consult |
Battery runs down quickly. | with your dealer. |
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If the microSD card is | ≥ If the microSD card is formatted on a PC, it may not be |
inserted in this unit, it is | recognized by this unit. Use this unit to format microSD cards. |
not recognized. | (l 21) |
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The power lamp flashes for | ≥ The temperature has become high. Please wait until the |
5 seconds and the power | temperature of this unit decreases. |
turns OFF. |
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The access lamp flashes | ≥ A card which is not guaranteed to work may have been inserted, |
for 5 seconds and the | or the number of folders or files on the inserted card may |
power turns off (a warning | exceed the limit. |
sounds). | Check the error details on the Image App screen. |
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This unit arbitrarily stops | ≥ Use a microSD card that can be used for motion picture |
recording. | recording. (l 13) |
| ≥ The recordable time may have shortened due to the |
| deterioration of the data writing speed or repeated recording |
| and deletion. Using this unit, format the microSD card. (l 21) |
| ≥ Using a microSD card with a speed class of 4 or less in [Slow |
| motion mode] (l 24) may cause to stop recording suddenly. |
| (l 13) |
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Pictures cannot be taken. | ≥ Pictures cannot be taken while recording motion pictures. |
| ≥ Pictures cannot be taken in [Interval rec mode]. |
| ≥ Pictures cannot be taken during live broadcasting. |
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Color balance of images is | ≥ In a place with multiple light sources, such as a gymnasium or a |
strange when recording in | hall, set the White Balance setting to [Indoor 2]. If you cannot |
a place such as a | record clearly with the [Indoor 2], set it with [Custom]. (l 26) |
gymnasium. |
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Recorded motion pictures | ≥ If motion pictures are recorded in [Slow motion mode] (l 24) |
flicker. | with the [1280k720/120fps]/[640k360/240fps] setting, flickering |
Horizontal lines appear in | or horizontal lines may appear when recorded under a |
recorded movies. | fluorescent light. |
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