Troubleshooting for installation | Panasonic KW-WP1050E specification

Getting Started

Troubleshooting for installation

If problems occur while installing the base unit, you can refer to the check list below. For up-to-date support information, visit http://www.panasonic.co.uk. Please refer to it along with this guide for troubleshooting.

Connection:

Problem	Solution
The modem is connected	L Check that the modem and this product are connected.
but the WAN indicator is	L Check that the power of the modem and this product
off.	are turned on.
	L It is possible that the Ethernet cable is torn apart. Check
	a link lamp of the device that the base unit is connected
	to.

The Ethernet is	L Check the computer connection.
connected but the LAN	L Check that the computer is turned on.
indicator is off.	L Check that the LAN card and driver are installed on the
	computer.
	L It is possible that the Ethernet cable is torn apart. Check
	a link lamp of the device that the base unit is connected
	to.

Helpline Tel. No.: U.K. 0844 844 3898

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Panasonic KW-WP1050E operating instructions Troubleshooting for installation, Connection Problem Solution

Contents

This product is designed for use in the following countries Wi-Fi Phone for SkypeTM Introduction Managing History Index Wi-Fi Phone for Use with Skype*1 Feature highlightsWireless Travel Router Base Unit Hands free speakerphone How do the units work? What is Skype?Telephone Landline Skype System SkypeIn SkypeOutSkype Voicemail Trademarks Important safety instructions Battery Installation If you have any problems For United Kingdom Before use How to replace the fuse Security cautions User Name and Password Protection Introduction Countries permitted to use this product Open Source Software Base unit location/avoiding noise For best performanceEnvironment Routine care Obstacles during Wireless Connection Included accessories Accessory information Packing the accessories Additional/replacement accessories Model No DescriptionChanging the AC mains lead while travelling Base unit Wireless travel router ControlsFront view Rear view Charge/Ringer indicator HandsetReceiver # / Line feed key*1 Key functions To turn on/off the handsetKeypad lock Base unit Key Name MUTE/CLEAR Contacts Indicator Status Type Colour Pattern Base unit status indicators Introduction Sending voicemail messages Symbols used for operationsAdd contact Contacts iSelect Screen shots used for operations For your computer System requirementsFor Base unit For Handset A hotel room At home Setup flow Installing the base unit Internet While you are in a hotel room Getting Started AP Bridge mode Router modeWhile you are at home To LAN port Switch the Mode selector to Home Computer Router mode With a Modem only Getting Started Getting Started Creating a new Internet connection profile Initialization Setup flow If Initialization Setup window is not displayed Initialization Setup Setting Description User Name PasswordRetype Getting Started Getting Started Setting Description When the Mode selector is set to HomeSettings in step Static When the Mode selector is set to Hotel Getting Started Getting Started Click Restart Getting Started Setting Description DNS Server Configuring the Internet connection settings Domain Name Setting Description Host Name Setting Description IP Address Default GatewaySubnet Mask Service Name Domain name 1 255 characters in this data field Setting Description Connection Mode Default Gateway For AP-StaticIP Address For AP-Static Connection Problem Solution Troubleshooting for installation IP address or http//kxwpa.webpage Initialization Setup Problem Solution Internet access Problem Solution Battery installation/replacement Setting up the handset Battery charge Panasonic battery performance Operation Operating time Battery level Status Not charging Charging Text entry screen Text entry Basic operation Character table Symbol tablePhone Text entry Screen Starting up for the first time Turning on the handset Signing in to Skype Starting up for the second time Create new account iSelect Creating a new account Idle screen Handset displays Icon Meaning Handset status icons Display backlight Skype online statusSkype online status in the Idle screen Icon Your status Main menu Settings Idle mode option screen Setting the time and date Contact list Using your contact list Managing Contacts Icon Status Skype status icons in contact list Adding Skype contacts Adding contacts Adding SkypeOut numbers Phone number iSelectSave Searching for Skype contacts Removing contacts See Unblocking contacts onRemove only Contact list options Viewing a contact profile Blocking contacts Blocking contactsUnblocking contacts Making calls Making a call using the contact listMaking a call from the contact’s profile Options Call iSelect Making a direct regular phone call SkypeOut Making a call using HistoryHistory iSelect Country code + area code + local phone number Making a direct Skype-to-Skype call Settings iSelect Adjusting the ringer volumeRing volume iSelect Answering calls Conference Rejecting the call Useful features during a call To reject 2nd call To answer 2nd call Diverting calls Setting the call divert destinationDiverting to other numbers Yes iSelect Settings iSelect Call divert iSelect Voicemail iSelect Setting your welcome messageDiverting to voicemail box To play your welcome message Options To record a new welcome messageRecord new iSelect Select iOptions iMy greeting iSelect Skype Voicemail Listening to voicemail messageHistory iSelect Voicemails iSelect Send voicemail iSelect Missed calls, incoming calls, outgoing calls History Voicemails Play*1Details*1 Authorization requests Decline Accept New missed calls notification Notification screen New voicemails notification New authorization requests notification Contact list full notification New available software notification 105 Personal Skype online status and profile Setting your profileChanging your status Change status iSelect Details shown to all Signing out of SkypePrivate details Sign out iSelect Personal Skype settings Changing your passwordSettings iSelect General iSelect Change password iSelect Privacy settings View wireless network status Wireless network connection Connect to a wireless network Find wireless networks For WPA-PSKTKIP or WPA2-PSKAES security network For WEP security network Add manually iSelect To connect to a wireless network that is not found in rangeNetwork security iSelect Back 114 Settings iSelect Network iSelect Preferred networks iSelect Wireless network settingsNetworks in range Preferred networks list Network name Advanced setting Select Advanced setting iSelectNetwork security Select TCP Iphome or TCP Iphotel Connection type iSelect iDHCP WPA-PSKTKIP or WPA2-PSKAESiSelect Authentication Advanced settingSsid broadcast To add a network to preferred networks list Auto-connect to open networks list Auto-connectiSelect Change password General settingsSettings iSelect General iSelect Software updates iSelect Auto sign Http//panasonic.co.jp/pcc/cs/en/telecom/wi-fi/firmlink.htm To update the Panasonic firmware 123 Computer Click Update 125 Reset Tones Settings iSelect Phone settings iSelect Brightness iSelect Phone settingsRegister the handset Brightness Handset Information Settings iSelect Information iSelect Advanced settings Software updateNetwork proxy User name Password Recovering the handset 133 Viewing the service information Service information Locating the handset Base unitHandset Registering the handset Setting the base unit from Top Menu Menu items Creating a new Internet connection profile Network Connection Modifying the existing network connection profile 141 Modifying the wireless information Data Encryption Setting Description WPA-PSK/WPA2-PSK Settings Network KeySession-Key Renewal interval Updating the firmware Base Unit 145 Tab Advanced Setup Menu Sub menuTab Menu Sub menu1 Sub menu2 148 149 Basic settings Internet ConnectionClick the Basic tab, then click Internet Connection 151 Click Delete MAC Address Clone Setting Description MAC Address Clone Original MAC AddressCloned MAC Address Advanced settings LAN/DHCP ServerClick the Advanced tab, then click LAN/DHCP Server Starting IP Dhcp ServerAddress Number Static Dhcp IP Address Reservation Setting Description MAC Address Click Restart Port Forwarding Click the Advanced tab, then click Port Forwarding Forwarding Status/PortForwarding IP Protocol DMZ Select whether to enable or disable the DMZ feature UPnP Easy Security Not work well, select Enable Except Ident Packets Setting Description TransmissionReception Packets with Click the Advanced tab, then click Packet Filtering Packet Filtering 166 Filtering Status/PacketAction Direction Log Output SettingDescription Routing Destination Setting Description StatusNetwork/Mask Gateway Wireless Basic Wireless 172 Click the Wireless tab, then click Wireless Security Wireless Security 174 To enable or disable MAC address filtering feature Click the Wireless tab, then click MAC Address FilteringMAC Address Filtering Click the Wireless tab, and then click MAC Address Filtering To configure MAC address filtering entry 177 Status LAN Interface Status WAN Interface StatusRouting Table ARP Table Dhcp Lease Table Dhcp Server Status UPnP Port Mapping Table Bssid Wireless Status Handset Status Version Information Maintenance Password Click Restart Click the Maintenance tab, then click Update Firmware Update Firmware 188 Reset to Factory Default Click the Maintenance tab, then click Save Settings Save Settings Click the Maintenance tab, then click Load Settings Load Settings Restart Packet Filtering Log Click the Maintenance tab, then click Packet Filtering Log UPnP Port Mapping Log Click the Maintenance tab, then click UPnP Port Mapping Log Connection Log Click the Maintenance tab, then click Connection Log Help Support Support Link 198 199 Static IP Address 201 On the base unit On your computer Mode selector Reset button Default settingsInternet Connection Mode Advanced Setup Wireless Connection Settings Obtaining an IP address automatically on your computer Setting your computerClick Start, then click Control Panel Select Internet Protocol TCP/IP, then click Properties Select Obtain an IP address automatically Setting the static IP address on your computer 208 209 Changing the proxy server settings on Web browser 211 Using your computer on a wireless LAN Setting UPnP to display the shortcut 213 Headset optional Additional accessories Error messages Network Please try again Later This feature is not This feature canHardware Error Phone serviced Press OK to power Off your device Battery errorOccurred This device can Update process Device must be Battery levelUpdated before it Greeting message Troubleshooting Top Menu Problem Cause/SolutionClick Start. iAll Programs Accessories iCommand Prompt Problem Cause/Solution XXX.XXX.XXX.XXX Computer communication Problem Cause/Solution Base unit Indicators Problem Cause/Solution Battery charge Problem Cause/Solution Network connection Problem Cause/SolutionContact list Problem Cause/Solution Making/Answering calls Problem Cause/Solution Sign in to Skype Problem Cause/Solution Handset Indicator Problem Cause/Solution Handset locator Problem Cause/Solution Updating Firmware Handset Problem Cause/Solution For European Union EU Important Safety InformationDeclaration of Conformity Contact For business users in the European Union Household waste FCC RF Exposure Warning FCC and other information FCC Warning Responsible party RF Exposure Warning Industry Canada IC and other information Avis Règles d’Industrie Canada et autres renseignementsConditions ambiantes Entretien de routine 233 Base unit Router feature SpecificationsAP Bridge feature Feature Other feature Wireless feature Network feature Handset Skype feature 237 Index 239 Sales and support information Customer Care CentreCopyright