8. Help
55
For Fax Advantage assistance, call 1-800-435-7329.
LYou may have used paper with a cotton
and/or fiber content that is over 20%, such as
letterhead or resume paper.
LThe remaining toner is low. Replace the toner
cartridge (page 56).
LWe recommend you replace the drum unit
every fourth time you replace the toner
cartridge (page 56). To check the drum life
and quality, please print the printer test list
(page 66).
LThe toner save mode of feature #79 is ON
(page 49).

8.3.6 Using an answering

machine

I cannot receive documents automatically.
LYour greeting message on the answering
machine is too long. Shorten the message.
Record a message up to 10 seconds long.
LThe answering machine rings too many
times. Set to 1 or 2 rings.
I cannot receive voice messages.
LCheck if the answering machine is turned ON
and connected to the fax machine properly
(page 21).
LSet the number of rings on the answering
machine to 1 or 2.
I cannot retrieve recorded voice messages
on the answering machine from a remote
location.
LYou did not program your remote access
code into your fax machine correctly.
Program the same code that is programmed
on the answering machine on the fax
machine with feature #12 (page 47).
I pressed the remote access code to access
the answering machine remotely, but the line
was disconnected.
LThe code may include # which is used for
certain features provided by telephone
companies. Change the code on the
answering machine to another number which
does not include #. Also change the code of
the fax machine with feature #12 (page 47).
Callers complain that they cannot send a
document.
LYour answering machine has run out of
recording tape. Rewind the tape to record
messages.
LYou set the answering machine to only give a
greeting message.

8.3.7 If a power failure occurs

LThe unit will not function.
LThe unit is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
LFax transmission and reception will be
interrupted.
LAny sending documents stored in the
memory or any documents during reception
will be lost. When power is restored, a power
down report will be printed out stating which
contents in the memory have been erased.
FL541.book Page 55 Wednesday, August 27, 2003 7:07 PM