Panasonic KX-FL541 8.3 When a function does not work, check here

8. Help

53

For Fax Advantage assistance, call 1-800-435-7329.

Frequently Asked Questions

8.3 When a function does

not work, check here

8.3.1 Initial settings

I cannot hear a dial tone.

LIf you used a splitter to connect the unit,

remove the splitter and connect the unit to the

wall jack directly. If the unit operates properly,

check the splitter.

LDisconnect the unit from the telephone line

and connect the line to a known working

telephone. If the working telephone operates

properly, contact our service personnel to

have the unit repaired. If the working

telephone does not operate properly, contact

your telephone company.

LThe power cord or telephone line cord is not

connected. Check the connections.

LIf you connected the fax machine through a

computer modem, connect the fax machine

directly to a telephone line jack.

I cannot make calls.

LThe dialing mode setting is wrong. Change

the setting of feature #13 (page 47).

The unit does not ring.

LThe ringer volume is turned OFF. Adjust it

(page 27).

8.3.2 General

The other party complains they only hear a

fax tone and cannot talk.

LFAX ONLY mode is set. Tell the other party

the number is only used for faxes.

LChange to TEL mode by pressing {AUTO

ANSWER}.

LIf you use a Distinctive Ring service, make

sure you have set the same ring pattern

assigned by the telephone company (page

42).

The {REDIAL/PAUSE} button does not

function properly.

LIf this button is pressed during dialing, a

pause will be inserted. If pressed

immediately after a dial tone is obtained, the

last number dialed will be redialed.

The receiving mode does not function

properly.

LThe Distinctive Ring is set (feature #31, page

42).

During programming, I cannot enter the code

or ID number.

LAll or part of the numbers are the same.

Change the number: feature #12 (page 47)

and #41 (page 48).

The unit beeps.

LRecording paper has run out. Press {STOP}

to stop the beeps and install paper.

Whenever I try to retrieve my voice mail

messages, the retrieval is interrupted by the

fax tone.

LYou are probably entering *#9. This is the

default setting for the fax activation code. If

you use a voice mail service, turn the fax

activation feature OFF or reprogram the

activation code (feature #41 on page 48).

8.3.3 Fax – sending

I cannot send documents.

LThe telephone line cord is connected to the

EXT jack on the unit. Connect to the LINE

jack (page 15).

LThe other party’s fax machine is busy or has

run out of recording paper. Try again.

LThe other party’s machine is not a fax

machine. Check with the other party.

LThe other party’s fax machine rings too many

times. Send the fax manually (page 36).

I cannot send a fax overseas.

LUse the overseas transmission mode of

feature #23 (page 47).

LAdd two pauses at the end of the telephone

number or dial manually.

The other party complains that letters on

their received document are distorted or not

clear.

LIf your line has special telephone services

such as call waiting, the service may have

been activated during fax transmission.

Connect the unit to a line that does not have

these services.

LAn extension telephone on the same line is

off the hook. Hang up the extension

telephone and try again.

FL541.book Page 53 Wednesday, August 27, 2003 7:07 PM

Contents

Main High Speed Laser Fax and Copier Operating Instructions FL541.PDF Page 1 Wednesday, August 27, 2003 7:07 PM 1-800-HELP-FAX (1-800-435-7329) consumerproducts@panasonic.com www.panasonic.com Page Location of controls Page Safety Instructions 3 Important safety instructions SAVE THESE INSTRUCTIONS INSTALLATION: WARNING: Safety Instructions 4 OTHER INFORMATION: CAUTION: Laser radiation 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation 9. Caller IQ Feature 10.General Information 11.Index 1.1 Included accessories 1.2 Accessory information 1.2.1 Available accessories 1.3 Description of buttons 1.4 Overview 10 1.5 Toner cartridge and drum unit 1 2 3 4 11 6 7 8 9 1.6 Paper tray 1.7 Paper stacker 13 1.8 Document stacker 1.9 Handset cord 1.10 Recording paper 1 14 2 To use A4 size paper 2.1 Selecting the way to use your fax machine ( ) 2.1.1 Connections Connect to LINE. Telephone line cord ( ) 2.2 Case 1: FAX ONLY 2.2.1 Your situation 2.2.3 Connections for Case 1 2.2.2 Telephone wiring image in 2.2.4 How to setup 2.3 Case 2a: Distinctive Ring (1 phone line with 2 or more phone numbers) 2.3.1 Your situation 2.3.2 Telephone wiring image in 2.3.3 Connections for Case 2a 2.3.4 How to setup 2.3.5 How to receive calls If you subscribe for three or more phone numbers in a single telephone line 19 2.4 Case 2b: Distinctive Ring (using with voice mail service) 2.4.1 Your situation 2.4.2 Telephone wiring image in 2.4.3 Connections for Case 2b 2.4.4 How to setup 2.4.5 How to receive calls If you subscribe for three or more phone numbers in a single telephone line 21 2.5 Case 3: EXT. TAM (External Telephone Answering Machine) 2.5.1 Your situation 2.5.3 Connections for Case 3 2.5.2 Telephone wiring image in 2.5.4 How to setup 22 Receiving a voice message and fax document in one call If the answering machine is turned OFF With the fax machine 2.6 Case 4: TEL ONLY 2.6.1 Your situation 2.6.3 Connections for Case 4 2.6.2 Telephone wiring image in 2.6.4 How to setup Page 2.7 Case 5: FAX with PC MODEM (one phone number) 2.7.1 Your situation 2.7.2 Telephone wiring image in 2.7.3 Connections for Case 5 26 2.7.4 How to setup {SET}{A}{B} 1 2 2.7.5 How to receive calls 2.8 Help function {SET}{A}{B} 1 2 2.9 Adjusting volume 2.9.1 Ringer volume 2.10 Date and time 2 4 5 7 2.11 Your logo {<}{>}{A}{B} To select characters with the dial keypad 2 4 2.12 Your fax number 2 4 6 To delete a number 3.1 Storing names and telephone numbers into one-touch dial {DIRECTORY PROGRAM} {STOP} 7 2 3.3 Editing a stored entry 2 4 5 7 3.6 Caller ID service 3.6.1 How Caller ID is displayed To confirm caller information using the Caller ID list 3.7 Viewing and calling back using caller 2 3.8 Printing the Caller ID list 1 2 3.9 Erasing caller 3.9.1 Erasing all caller information Page 36 4.1 Sending a fax manually {MONITOR} {REDIAL/PAUSE} {RESOLUTION} {QUICK SCAN START} 4.2 Documents you can send 4.3 Sending a fax using one touch dial and navigator directory 1 4 mm 38 4.4 Broadcast transmission 4.4.1 Programming entries into the broadcast memory 2 4 5 4.5 Receiving a fax manually (AUTO ANSWER OFF) 4.5.1 Activating TEL mode 40 To stop receiving Extension telephone 4.6 Receiving a fax automatically (AUTO ANSWER ON) ON 4.6.1 Activating FAX ONLY mode 1 2 4.7.1 Activating the junk fax prohibitor 1 2 3 4.7.2 Programming undesired callers 1 5.1 Distinctive Ring service from your phone company {A}{B} 5 5.2 Using two or more phone numbers in a single telephone line 5.2.1 Activating the Distinctive Ring feature 5.4 Programming the ring pattern assigned for fax 6. Copy 44 6.1 Making a copy {RESOLUTION} 1 2 3 6. Copy 45 46 7.1 Programming {<}{>}{A}{B} 7.1.1 Programming basic features 2 3 7.3 Advanced features Page 49 7.4 Direct commands for programming features 2 3 5 Program code and direct command key Page 8.1 Error messages Reports 8.2 Error messages Display 52 8.3 When a function does not work, check here 8.3.1 Initial settings 8.3.2 General 8.3.3 Fax sending 54 8.3.4 Fax receiving 8.3.5 Copying ABC 8.3.6 Using an answering machine 8.3.7 If a power failure occurs 56 8.4 Replacing the toner cartridge and the drum unit 1 2 3 4 57 5 6 7 8 8.5 Recording paper jam 8.5.1 When the recording paper has jammed in the unit 59 1 2 60 3 8.6 Document jams - sending 1 61 2 3 8.7 Cleaning the inside of the unit 1 2 Page Page 9. Caller IQ Feature 64 9.1 openLCR service for the Caller IQ feature 9.2 To turn the Caller IQ ON / OFF FLASH/LIGHT/OFF 2 3 9.3 Updating the rate table (downloading the rate table) 9.4 Downloading 2 4 9.5 Viewing information 2 10.1 Reference lists and reports 1 2 3 4 10.2 Technical data about this product Paper specifications Note for recording paper: Toner life Drum life 10.3 FCC and Other Information CAUTION: NOTE: Page 10.4 Limited Warranty Panasonic Facsimile Product Limited Warranty FAX categories Parts Labor Laser Facsimile Thermal Transfer Facsimile 6 Months 1 (one) Year 6 Months 1 (one) Year Page 10.5 Customer Services directory 11. Index 75 11.1 Index # A B C 11. Index 76 S T V Page Page Page Free peace of mind, direct from Panasonic NO EXTRA COST P DVANTAGE A