8. Help
51
For Fax Advantage assistance, call 1-800-435-7329.
8Help8For Fax Advantage assi stance, call 1-800-4 35-7329.Error Mess ages

8.1 Error messages

Reports

If a problem occurs during fax transmission or
reception, one of the following communication
messages will be printed on the sending and
journal reports (page 37).
COMMUNICATION ERROR
(Code: 40-42, 46-72, FF)
LA transmission or reception error occurred.
Try again or check with the other party.
COMMUNICATION ERROR
(Code: 43, 44)
LA line problem occurred. Connect the
telephone line cord to a different jack and try
again.
LAn overseas transmission error occurred. Try
using the overseas mode (feature #23, page
47).
DOCUMENT JAMMED
LThe document is jammed. Remove the
jammed document (page 60).
ERROR-NOT YOUR UNIT
(Code: 54, 59, 70)
LA transmission or reception error occurred
because of a problem with the other partys
fax machine. Check with the other party.
JUNK FAX PROH. REJECT
LThe junk fax prohibitor of your fax machine
rejected fax reception.
MEMORY FULL
LThe memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 13)
or clear the jammed paper (page 58).
NO DOCUMENT
LThe document was not fed into the unit
properly. Re-insert the document and try
again.
OTHER FAX NOT RESPONDING
LThe other partys fax machine is busy or has
run out of recording paper. Try again.
LThe document was not fed properly. Re-
insert the document and try again.
LThe other partys fax machine rings too many
times. Send the fax manually (page 36).
LThe other partys machine is not a fax
machine. Check with the other party.
LThe number you dialed is not in service.
PRESSED THE STOP KEY
L{STOP} was pressed and fax communication
was canceled.
THE COVER WAS OPENED
LThe front cover was opened. Close it and try
again.
OK
LFax communication was successful.

8.2 Error messages

Display

If the unit detects a problem, one or more of the
following messages will appear on the display.
CALL SERVICE
LThere is something wrong with the unit.
Contact our service personnel.
CHANGE DRUM
LThere is something wrong with the drum unit.
Replace the drum unit and the toner cartridge
(page 56).
CHECK DOCUMENT
LThe document was not fed into the unit
properly. Re-insert the document. If
misfeeding occurs frequently, clean the
document feeder rollers (page 61) and try
again.
CHECK DRUM
LThe drum unit is not inserted properly. Re-
insert it correctly (page 10).
CHECK MEMORY
LThe memory (telephone numbers,
parameters, etc.) has been erased. Re-
program.
COVER OPEN
LThe front cover is open. Close it.
DIRECTORY FULL
LThere is no space to store new entries in
navigator directory. Erase unnecessary
entries (page 32).
DRUM LIFE OVER
REPLACE DRUM
FL541.book Page 51 Wednesday, August 27, 2003 7:07 PM