When an Error Message Appears | CNET Printer/Fax/Scanner/Copier

Appendix

When an Error Message Appears

When an error message appears, see the following lists of error messages to find possible causes of the error, and take the steps necessary to eliminate the cause of the error.

The lists are classified into several categories such as “Scanner Unit Error Mes- sages”, “Scan Settings Error Messages” and “Send Scan Operation Error Mes- sages”, making it easy for you to find the error you encounter.

This section includes all the error messages that are displayed on this machine, and also includes some of the error messages displayed on the Web Status Mon- itor.

Note

❒If an error message that is not contained in this section appears, turn off the power of this machine, and then back on. If the message still is shown, note the content of the message and the error number and contact your service rep- resentative.

Reference

11

See the network TWAIN driver help when an error message appears on the client computer from which you use this machine as a network TWAIN scan- ner.

Scanner unit error message

	Message	Possible Cause and Required Action

	Cover Open	• The ADF cover is open. Close it.
	Close ADF Cover.
	[Exit]

	Paper Misfeed Remove the origi-	• Some pages are jammed in the ADF. Re-
	nal(s) in ADF.	move the jammed pages.
	[Exit]

	Functional Problems Turn opera-	• Confirm that the scanner is properly con-
	tion switch off then on. If the	nected to the network.
	same error occurs again, please	• When the machine is moved from a cold lo-
	call service.	cation to a warm location, sudden temper-
		ature changes cause condensation inside of
		the scanner. Wait one hour or more before
		turning on the scanner to allow the conden-
		sation to evaporate.
		• Restart the scanner. If the error appears
		again, note the contents of the error mes-
		sage and the error number, and contact a
		service centre. ("SC4xxx" is the error
		number. The number displayed differs ac-
		cording to the error type.)
	www.cnet.ie
	www.cnet.ie

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Image 180

CNET Printer/Fax/Scanner/Copier appendix When an Error Message Appears, Scanner unit error message, 172

Contents

Operating Instructions Introduction Table of Contents Installing Software 102 Configuring Settings Using a Web Browser Iii Using Enter Custom Send File to Send a Scanned File to Procedure Breakdown 149 Selecting an FTP Server 150Procedure Breakdown 155 Selecting Delivery Destinations 156 Procedure Breakdown 159 Before Printing Scan Data 160 212 Page Trademarks Safety Information Safety During Operation Lithium Batteries Memory Back-up Quick Installation Guide Manuals for This ScannerManuals for This Scanner Operating Instructions this manual How to Read This Manual SymbolsPreparation LimitationPage Outline Network Twain ScannerProcess Flow This machine Scan to E-mail Mail client softwareSmtp server Scan to Folder Computer with a shared folder Scan to FTP FTP server Scan to Print Network printersLocal printer Delivery Server Delivery server Guide to this Scanner Clear Modes keyClear/Stop key Start key Network interface connector Lock switchPower connector Display panel Using Keys Displayed on the Screen How to Interpret the Indicators Function Settings and Standby Screens Network interface indicatorsGreen indicator Yellow indicator Function Priority Select Method Standby screens What You Can Do With This Machine Guide to this Scanner Scanner Features Menu Installation space Checking the Scanner Location Installation environment Attaching the Control Panel Unit to the Scanner Unit Connecting to a Local Printer To attach the card slot cover Attach the card slot cover that comes with this machine Setting Up the Optional Accessories Installing the Image Processing UnitPull out the scanner control unit Inserting a Wireless LAN Card Connecting to a Network Connecting to a Power Source Insert the power plug into the power outlet Before turning off the power Configuring the Scanner Settings Outline to Use As a Network Twain Scanner Outline to Use Scan to E-mail Outline to Use Scan to Folder Create a shared folder on a Windows compu Ter Outline to Use Scan to FTP Outline to Use the Network Delivery Outline to Use the Network Delivery Configure Printer and Custom Title settings Outline to Use Scan to Print Initial Scanner Setup SMB FTP Assid Twain GMT ABC Mail SMB SMB FTP  *22 Is the last six digits of the machines MAC address Initial Scanner Setup System Settings Information to Set in System SettingsIP Address Default Gateway Address For Network BootSubnet Mask Network Boot DNS Server 1 IP AddressDNS Server 2 IP Address DNS Server 3 IP Address Press the User Tools key Press the 1 keyPress OK Press Next When you are finished, press OK Use ↑ and ↓ To displayWhile None is displayed To configure network boot Settings when you use thisMachine on a Dhcp environment Press PrevMenu Press Exit Scanner Settings Auto Reset TimerTwain Standby Time Compression Black and White Black and White Text, Black Nd W hite Text/P ho to or Auto Update Destination List Unit of MeasureSRGB Press Dest. or Sender on this End of Scan Option Show Options after Each Scan Job Clear Settings after Each Scan Job Erase BorderSelect Language ADF Thin Paper Configuring Send Scan Settings Job Delivery Data Max. SettingTime Zone Select Title Select the option you want for 2. Twain Standby Time Press Exit Print Scan Settings Information to Set in Print Scan SettingsConfiguring Print Scan Settings Max. Number of Copies Press the 3 key Select Color or Colour/Black and White Press PrevMenu Registering Scan Settings 600dpi and Custom ResolutionScan Type Selecting ColourFull Colour When Custom Area Setting is se Scan SizeScanning Area Position Image Density Erase Colour Noise ReductionEdge Smoothing Filter Registering Scan Settings Original SettingsScale/Full Colour list under Press the 4 key To select a preset resolution Select the resolution you wantSelect scan type To specify the resolution manually using Custom ResolutionTo select a scan size from preset sizes To set a custom area Image Density appears as the setup item currently selected Press Exit Registering Print Settings Print SettingsInformation to Register Original Size Registering Print Settings Reduce/EnlargeCreate Margin Quality/Speed Use the 1 and 0 keys to Highlight the setting you want Press the User Tools key Select the scan typePress the 5 key To select an original size from preset sizes To set a custom size Repeat steps D through Q for each Memory areas Configuring Settings Using a Web Browser Accessing the ScannerSystem requirements of a client computer Web browser To access this machine from a web browser General guide to the Web Status Monitor Header AreaMain Menu Area Sub-Menu Area Example Procedures Using Configuration Main Menu Configuring Scan SettingsClick Default in the Select User Using Configuration → Basic Configuring E-mail Address Settings → Password Display Items boxTo register an e-mail address To change an existing e-mail address To delete an existing e-mail address To export the address data to a CSV file To import the address data from a CSV file Tag InformationClick Import Information to Register as Destination and Printer Selected for Senders Password Information to register in File Send PathMail File Send Path Name 3, 4 File Send Change Order FTP Server NameInformation to register in FTP Server ABC, DEF, GHI, JKL, MNO, PQRS, TUV, Wxyz Server Name/Path Name, Login User Name, and Login PasswordFTP Server Test Information to register in Printer Printer Name Default Printer Attachment TypePrinter IP Address Obtain Printer Information Recalling the Settings To recall the settingsLocked Print Paper Source Tray Creating a Backup File of All the Settings Setup items to be backed-up and restoredTo create a backup file Enter scanner for the user name and enter the password Login User Name Login PasswordBackup File Name File Send Path When everything is the way you want, click Restore Turn off the power of this ma- chine, and then back on101 Enter each of the items on the screen Installing Software List of FilesAuto Run Program 102 Software for Using a Network Twain Scanner System requirements103 Click Twain Driver Software for Using the Network Delivery Scanner Function Click the key of the software to be installed DeskTopBinder V2 Lite 105 SmartDeviceMonitor Click DeskTopBinder V2 Lite Installing SmartDeviceMonitor 107Follow the instructions on the screen 108 Sizes and Weights of recommended Originals Standard sizeNon-standard size 109 When set in the ADF 110Europe/Asia Originals that Require Special Care Originals whose size is difficult to auto detectOriginals that cannot be set in the ADF 111 Original Orientation 112 Simplex Scanning 113 Settings for Print Scan in simplex scanning Duplex Scanning114 Settings for Print Scan in duplex scanning 115 Placing the Original on Exposure Glass 116Lift the ADF Gently lower the ADF Precautions in placing an original in the ADF Placing the Originals117 118 Procedure Breakdown 119 Scanning Originals 120Click Select Scanner Driver When you want to configure the scanning area Editing and printing scan files121 Click Preview Scanning Mode Registration Functions of the Twain DriverAutomatic Tilt Correction Printing to the Image Sending Scan File by E-mail 123 Mail Content SenderFile name and file type of an e-mail attachment Related information → Basic Settings → Scanner → When Senders Name Default125 Before Sending Scan Data Original LocationMail/Send File standby screen Original Orientation and Scanning Sides 127 While To is highlighted, press Settings Selecting Destinations and a SubjectSelecting Destinations 128 To recall destinations using a title To recall all available destinations129 Press the ./* Title key Selecting Cc Destinations Selecting a Subject130 131 Making Scan Settings To recall a registered scan settingsTo configure scan settings Manually Press Cancel or OK 133 Selecting a Sender 134Press Sender Performing Scan Operation Starting a Scan OperationTo start with originals in the ADF 135 To start with an original on the exposure glass 136 Checking Transmission Results 137 138 Procedure Breakdown Sending a Scanned File to a Registered Shared Folder139 Selecting a Shared Folder 140 To recall shared folders using a title Enter the protection code using the number keys141 Selecting a File Name 142 143 Using the Enter Custom Send File Function Make the necessary settings on the screen144 On the main menu, click Enter Custom Send File When everything is the way you want, click OK File Name145 Place originals Press the Start key 146 Scanned Image Files Sent to Shared Folders File LocationsFile Names File names with time File names without time 148 Sending Scan File by Scan to FTP 149 To recall FTP servers using a title Selecting an FTP Server150 151 When File Name + Time included Scanned Image Files Sent to FTP Servers152 Name 153 154 Sending Scan Files Using Delivery Server 155 Selecting Delivery Destinations 156 157 158 Printing Scanned Image Files 159 About Paper Tray Settings Before Printing Scan DataOriginal Locations About Print Scan Standby Screen 161 Printing Scan Data 162Press the Start key of this ma- chine Specifying the Number of Copies Configuring Print Settings Print Settings screen is dis163 To recall a registered print settings To configure print settings manuallySettings 164 Confirming the Print Settings When you are finished, press165 PrevMenu To recall printers using a title Selecting a Printer Selecting Colour/Black White To recall all available printers167 While the option you want is Highlighted, press OK 168 Troubleshooting Error Indicators169 170 Open the ADF cover and remove if the original is jammed When Scanning is Not Performed as Expected 171 When an Error Message Appears Scanner unit error message172 Scan settings error messages 173 174 Scanned data will be delet Destination List in 2.Send Scan Settings on 175 Print Scan operation error messages 176 Other Problems Error messages displayed on the Web Status Monitor177 178 Figured, in accordance with the assignment of the net 179 Cleaning 180Wipe off the scanner with a dry, soft cloth White Plate White Sheet ADF Exposure Glass Cleaning the Feed Roller Cleaning the Document Roller181 Cleaning the Document Rolling Unit 182 Moving and Transporting the Scanner Moving Over Short Distance183 Transporting the Scanner 184 Disposing of the Scanner 185 Using Wireless LAN Outline to Use Wireless LANConfiguring Wireless LAN Settings When you use a cross network cable When you use a hub 187Press the User Tools key on this machine Press OK Enter 192.168.1.2 with the number keys If 7.Network Boot is set to Boot188 Communication Mode Channel189 WEP Setting Click Apply to apply the settingsWEP Key and Confirm WEP Key 190 Mail Address Book Data Format and Device Tag Information Entered Program Information191 About the e-mail address information TypeEdward Name Edward Key Display TExMTA== Protected Password Device Tag InformationRegister as Sender 193 How File Size Changes Depending on Scan Area and Resolution When Using this Machine as a Network Twain Scanner194 When Binary or Halftone is selected 195 When Gray-scale is selected 196 197 When 256 colors is selected 198 When Using this Machine for Sending Scan Data When 16770K colors is selected199 200 When Color Full Color is selected 201 Wireless LAN Card OptionsFunction Expansion Board Special Table Specifications 203 204 Software Information GPL/LGPL Application SoftwareBSD License Application Software 205 206 Apache Software License, Ver- sion Jpeg Software 207 Tiff Software 208 UCD-SNMP Software 209Part 1 CMU/UCD copyright no- tice BSD like Copyright notice BSD Possibility of Such Damage MD5 Software License Agreement Expat211 Index Means Power ON. b means Power OFF Image Scanner Operating Instructions