CNET Printer/Fax/Scanner/Copier appendix Other Problems, 177

	Troubleshooting
Error messages displayed on the Web Status Monitor
Message	Possible Cause and Required Action
Wrong parameter for	• The format for entering [Login User Name] is incorrect.
Login User Name.	Confirm that [Login User Name] is specified in the for-
	mat of "work group name\user name" or "domain
	name\user name". For example, when the work group
	name is “abcd” and the user name is “john”, enter “ab-
	cd\john” into [Login User Name].
Wrong parameter for	• The information entered to [File Send Path], [Login User
File Send Path Name.	Name], or [Login Password] is incorrect. When entering
	information, be careful not to mix up upper case letters
	and lower case letters.
	• In most cases, it is required to enter the password into
	[Login Password] for the user entered in [Login User
	Name]. However, when accessing a shared folder that is
	password protected under Windows 95/98/98
	SE/Me, it is necessary to enter the shared folder’s pro-
	tection password into [Login Password]. Confirm the
	operating system of the computer that you are trying
	to access, and make necessary settings in accordance
	with it, as described the above.
Unable to make configu-	• This machine is currently used as a network TWAIN
rations because Scanner	scanner, by another client computer.
is currently in use.	• You may be trying another [Enter Custom Send File] op-
Please try again later.	eration. Before performing another [Enter Custom Send
	File] operation, it is necessary to press [PrevMenu] on the
	control panel of this machine to display a Send File
	standby screen.

Other Problems

Problem	Possible Cause and Required Action
Two or more units of this machine	• You can change the device name of this machine from
with the same (or similar) device	[Configuration] → [Basic Settings] → [General Settings] →
name exist on the same network.	[Device Name] on the Web Status Monitor. The factory
	default for the device name is “RNP******” (“******” is
	the last six digit of the machine’s MAC address). When
	you change the device name, note that you cannot
	change to a name that starts with “RNP”.

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